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Legal Services & Government

Quicken Willmaker

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102 reviews

4.5102 reviews
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About Quicken Willmaker

Data updated
Website
willmaker.com
Category
Legal Services & Government
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
86% (6/7)
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About this business

Nolo's WillMaker is America's #1 estate planning software. Get immediate access to easy-to-use software and create your customized will today. Make a living trust, healthcare directive, power of attorney and so much more. There's never been an easier, more affordable way to protect your family, home and assets.

Written by the business, not verified by us.

Is Quicken Willmaker legit?

Quicken Willmaker (willmaker.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 86% of negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-08-31.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the platform is extremely user-friendly, guiding them step by step through estate planning with thorough and clear instructions. Consumers often express that they appreciate how simple it is to understand the questions and complete their personal legal documents without encountering any unexpected stress. However, some customers also noted difficulties when trying to reach out and get help from customer support agents. A few other people additionally felt that making necessary edits or updates to previously saved documents can occasionally present an unexpected challenge.

Auto-generated from all reviews of this business. For reference only.

What people say

Customer service was very prompt on…

Customer service was very prompt on helping me associate a new email address with my account so I could continue to subscribe to my willmaker subscription. Thank you very much for the timely service

Reply from Quicken Willmaker2025-12-10

Thank you for choosing WillMaker and providing feedback! We're glad to hear that our team was able to get you the help you needed quickly. Don't hesitate to reach back out if you need anything else!

Good to update my old will

I had to remake my will, and this made it easy. The last time I made my well 10 years ago, I didn’t have the extended family that I have now. WillMaker allowed me to do it with minimal fuss.

Reply from Quicken Willmaker2025-11-11

Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our product and found it easy to use.

This is a very easy to use program

This is a very easy to use program. You save your work, download it into a PDF file and work on it at your leisure. The price is very reasonable. Thank you for the peace of mind now that our Will is taken care of.

Reply from Quicken Willmaker2025-11-05

Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our product and pricing.

Absolutely NO response if you need any…

Absolutely NO response if you need any support. I have tried through emails, their online chat feature and through the "contact us" feature. I get zero response. At this point I am trying to get my money back since I will not use this ay all. UPDATE: Willmaker did respond to my request. Like a dummy I didn't check my Spam folder. I would 100% recommend this company. They have solved my problem and they did so quickly.

Reply from Quicken Willmaker2025-11-06

Hi Barbara, We're very sorry to hear about your experience and understand how frustrating that must be. Our goal is always to respond quickly and ensure your issue is resolved. Please contact our customer support team directly at 800-728-3555 (ext. 1) or [email protected], and we’ll make sure your request is prioritized right away.

I absolutely love this program

I absolutely love this program. It's very easy to use. I thought I had everything together, however, I realized I didn't have several items. Highly recommend it!!

Reply from Quicken Willmaker2025-11-05

Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our product and happy to hear that you would recommend it to others.

Successfully created my Trust but …

Successfully created my Trust but can not connect to this software to update my trust. Quicken's instruction is to use their app to do any updates.

Reply from Quicken Willmaker2025-11-06

Hi Richard, We’re sorry to hear you’ve had trouble updating your trust. We’d be happy to assist you directly. Please contact our customer support team at 800-728-3555 (ext. 1) or email us at [email protected] so we can help resolve this as soon as possible.

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