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Legal Services & Government

Quicken Willmaker

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102 reviews

4.5102 reviews
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About Quicken Willmaker

Data updated
Website
willmaker.com
Category
Legal Services & Government
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
86% (6/7)
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About this business

Nolo's WillMaker is America's #1 estate planning software. Get immediate access to easy-to-use software and create your customized will today. Make a living trust, healthcare directive, power of attorney and so much more. There's never been an easier, more affordable way to protect your family, home and assets.

Written by the business, not verified by us.

Is Quicken Willmaker legit?

Quicken Willmaker (willmaker.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 86% of negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-08-31.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the platform is extremely user-friendly, guiding them step by step through estate planning with thorough and clear instructions. Consumers often express that they appreciate how simple it is to understand the questions and complete their personal legal documents without encountering any unexpected stress. However, some customers also noted difficulties when trying to reach out and get help from customer support agents. A few other people additionally felt that making necessary edits or updates to previously saved documents can occasionally present an unexpected challenge.

Auto-generated from all reviews of this business. For reference only.

What people say

The Will Affidavit

The will information should be more clear that the affidavit should be attached to the will. I had to make 3 trips to the store to get it notarized.

Reply from Quicken Willmaker2026-02-17

Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our product. We'll take your feedback into consideration. If you need any assistance at any point, don't hesitate to reach out.

Nolo with willmaker is helping me step…

Nolo with willmaker is helping me step by step to prepare my trust. And if I can do it at 88 years old then it must be good

Reply from Quicken Willmaker2026-02-12

Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our product. If you need any assistance at any point, don't hesitate to reach out.

Kept logging me out after a very short…

Kept logging me out after a very short time. The will maker was not comprehensive. Did not include a clause for a personal property memorandum. Did not give a option for 'no contest.'

Reply from Quicken Willmaker2026-02-17

We’re sorry to hear that you were not satisfied with our platform. We’d be happy to assist you directly. Please contact our customer support team at 800-728-3555 (ext. 1) or email us at [email protected] so we can assist you further.

Thorough Paperwork

The website was easily navigated and the forms were clear. I did have a question about the POA for Finances and sent a message to support. Unfortunately, they never responded. That is why the star rating is not 5. Also, I learned that getting a notary to sign these forms is not as simple as going to your bank (they don’t sign wills, at least the two banks I asked didn’t). Ironically, the mailbox stores have notaries that can notarize (for hefty fee). That is the only drawback to DIY will-making; in a lawyer’s office, the notary is right there and you easily have witnesses. Of course, their fees are high. Mobile notaries are also sky high.

Reply from Quicken Willmaker2026-02-12

Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our product. We're sorry to hear that you were not assisted in a timely manner. If you're still in need of assistance, please contact us at (800) 728-3555 or email us at [email protected].

Highly recommend!

Easy to follow instructions, very user-friendly, also very thorough. Highly recommend! No subscription needed.

Reply from Quicken Willmaker2026-02-12

Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our product. If you need any assistance at any point, don't hesitate to reach out.

Quicken Willmaker makes it easy to draw…

Quicken Willmaker makes it easy to draw up a trust or will. It was easy to make decisions on key questions as if I didn't understand the question or suggestion, there was many articles that discuss meanings and answers to questions were available. I started with just a simple will but found CA rules and regulations to cumbersome or bureaucratic so turned to a trust. Upon death of a trustee, for example, the Successor Trustee has to spend so much time addressing so many rules and jump through so many hoops, you would never ask your children to have to deal with such a mess. Now this cumbersome bureaucratic is not Quicken Willmaker's fault, but this program makes drawing up a trust easy. You just answer the simple questions and Quicken Willmaker draws up the forms and covers CA rules and regulations. This experience has again shown me that CA is such a bureaucratic and "red-taped" mess.

Reply from Quicken Willmaker2026-02-12

Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our product. If you need any assistance at any point, don't hesitate to reach out.

My initial attempt to record a…

My initial attempt to record a beneficiary deed was rejected by the county recorder stating the name of the grantor did not appear in the body of the document (it was only visible on the signature line). When I advised Willmaker of this issue and asked for guidance, they provided a thorough analysis and several suggestions for resolution. The first (and easiest) solution was acceptable to the county and it was recorded the same day. Willmaker also stated they would be updating their software due to my experience in this county so it will not occur again. It was the best display of genuine customer service I have witnessed in quite a while. I am very pleased with this product and their staff!

Reply from Quicken Willmaker2026-02-12

Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our product. If you need any assistance at any point, don't hesitate to reach out.

Just started and working my way through…

Just started and working my way through it. So far it’s great and mostly easy. I like the way i can get most of my questions answered. Also easy to leave program and start again. Casey

Reply from Quicken Willmaker2026-02-12

Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our product. If you need any assistance at any point, don't hesitate to reach out.

Pleased and to the point

It was simple to use and I was able to make all papers precise. Listing who I wanted for whatever. Along with who gets what. Out of what I have

Reply from Quicken Willmaker2026-02-12

Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our product. If you need any assistance at any point, don't hesitate to reach out.

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