World Wide Stereo stands out nationally for its unwavering dedication to customer satisfaction, boasting certified industry sales and system design specialists ready to provide personalized shopping assistance and expert advice. With over 45 years of excellence, this award-winning technology integration firm operates one upscale retail showroom in Philadelphia and offers a seamless nationwide e-commerce experience. Whether online or in-store, customers receive the same exceptional service. As leaders in consumer electronics, World Wide Stereo proudly represents every brand as an Authorized Seller, ensuring buyers can shop with confidence, receiving top-quality, new merchandise with valid manufacturer warranties and unparalleled support.World Wide Stereo was inducted into the Consumer Technology (CTA) Hall of Fame in 2017 and was nationally recognized as CTA Smart Home Integrator of The Year in 2023.
Written by the business, not verified by us.World Wide Stereo (worldwidestereo.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 62% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering and checkout process is smooth, straightforward, and very easy to navigate. Consumers often note the fast shipping times, stating that packages arrive securely well-packed and in excellent condition. People also consistently appreciate the friendly communication and knowledgeable assistance provided by the customer support team. Some reviewers were not happy with significant delivery delays, extended waiting times, and a lack of proactive updates. A few other people also felt that customer service was unhelpful regarding return policies and described receiving defective merchandise.
Auto-generated from all reviews of this business. For reference only.Am totally satisfied, good product , good price and good service. Thanks a lot
Thank you, David! We’re so glad you’re happy with the product, value, and service you received. We truly appreciate your support and thank you for choosing World Wide Stereo!
Purchase was easy and good price.
Thank you, Michael! We’re glad you found the ordering process easy and our pricing competitive.
Do not buy from their Amazon store, they are selling used items and when you return the item they reject the refund. Customer service lies and says the serial number does not match.
Hi Michael, we’re sorry to hear about your experience. We take concerns like this seriously and want to look into what happened with your order and return. World Wide Stereo does not intentionally sell used products as new, and we want to make sure we fully understand the circumstances surrounding your purchase and the issue with the serial number. Please contact our customer service team directly at 866-961-7781 with your Amazon order information so we can review the transaction and work toward a resolution. We appreciate you bringing this to our attention.
Recent purchase of a Denon receiver that was a return not a refurb advertised on Ebay as being fully functional with no defects. Turned out World Wide Stereo lied and I was sent a lemon! I sent back for repair to Denon and returned supposedly repaired but had new defects that wern't addressed. This company is truly deceitful and not to be trusted. I had to file a charge back in order to get a refund. Received threats from World Wide stating they would ban me Denon and Ebay. Very nasty!
Tim, we’re sorry for the frustration surrounding your purchase and the experience that followed. This is not the level of service or communication we want any customer to have. There’s no excuse for leaving you feeling that you were treated disrespectfully. We take that seriously and have addressed the situation internally. Since then, our team has been in touch with you directly. We appreciate you bringing this to our attention and sincerely apologize for the experience.
It was the second time I ordered a McIntosh product from them first time RS-250 no issues. I got an RS-150 & out of the box it would not connect to bluetooth on my iphone or Astell & Kern or Walkman. They were not very nice on the phone, blamed me & made me pay return shipping. I will never buy from them again. Ira if I recall was the man’s name. Extremely disappointing as it felt like a betrayal in the Hi-fi community :(
We’re sorry to hear about your experience and, especially, that your interaction with our team left you feeling this way. That’s certainly not how we want a customer to feel when reaching out to us for help. Our team will often work through some troubleshooting steps to help determine whether an issue can be resolved or if a product needs to be returned, but that process should always feel helpful and respectful. We truly appreciate your past business with us and are sorry we let you down. We hope we’ll have the opportunity to make it up to you and earn back your trust in the future.
I had a great experience with world wide stereo. The ordering process was smooth, delivery was on time, and the product quality was exactly as expected. Very happy with the service and support. Would definitely buy from them again.
Fast shipping Well-packaged quality item as advertised. I will shop here againm
I ordered a JBL BAR 1000xMK2 Speaker system from World Wide Stereo. I also ordered an extended warranty. I received a FedEx shipping Label confirmation and expected delivery date. Two days later they cancelled the order due to a pricing error. Not the experience I expected.
George, we’re sorry for the frustration and disappointment this caused. We understand how frustrating it is to place an order, receive shipping confirmation, and then learn that the order had to be canceled due to a pricing error. We strive to provide a smooth and reliable experience, and clearly we fell short here. We sincerely apologize for the inconvenience and hope we have the opportunity to provide you with a much better experience in the future.
During my chat with Ira S, I got all info an unswers to my questions. She was very helpful and professional.
The entire process is flawless. I ordered a sound bar system online and then quickly realized I wanted to upgrade that system. WWS made the process easy. The communication and follow up and was amazing. They helped me navigate the process and got me exactly what I needed. An amazing team and an amazing product. I will definitely be using World Wide Stereo for all my home needs. Thanks so much
Super easy transactions an quick response
My experience began at the Montgomeryville showroom with Dave. He guided me through a variety of options for a new TV/Headset. He was very helpful and professional. Installation was extremely well done! Bobbie Sue, Anthony and Mason were great! I highly recommend WWS for a wonderful entertainment experience!
Thieves. Stole 2000 by not refunding unused kef speakers. Absolute liars. Avoid all all costs.
Awesome service, Super fast delivery!
Items were sent fast and I was informed about shipping in real time. I will do a follow up up once I receive it tomorrow
Quick shipping. Well-packed quality item as advertised. I will shop here again.
Product was in stock and delivered as scheduled.
I have been a World Wide stereo customer for 35 years. I have never been disappointed! In an age where customer service has fallen by the wayside, World Wide Stereo continues to provide excellent customer service. Today I needed a new Amplifier and Mario was so helpful, no pressure at all. He asked about what I wanted, my price range, and he gave me options. After being able to listen to the options, I picked and amplifier I am very happy with. Thank you so much Mario and World Wide Stereo.
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