Customer service is amazing and so is…
Customer service is amazing and so is the quality of the items they sell. The party box arrived within 2 days of ordering it.
About World Wide Stereo
Data updated- Website
- worldwidestereo.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 49 reviews
- Replies to negative
- 62% (8/13)
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About this business
World Wide Stereo stands out nationally for its unwavering dedication to customer satisfaction, boasting certified industry sales and system design specialists ready to provide personalized shopping assistance and expert advice. With over 45 years of excellence, this award-winning technology integration firm operates one upscale retail showroom in Philadelphia and offers a seamless nationwide e-commerce experience. Whether online or in-store, customers receive the same exceptional service. As leaders in consumer electronics, World Wide Stereo proudly represents every brand as an Authorized Seller, ensuring buyers can shop with confidence, receiving top-quality, new merchandise with valid manufacturer warranties and unparalleled support.World Wide Stereo was inducted into the Consumer Technology (CTA) Hall of Fame in 2017 and was nationally recognized as CTA Smart Home Integrator of The Year in 2023.
Written by the business, not verified by us.Is World Wide Stereo legit?
World Wide Stereo (worldwidestereo.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 62% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-05.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering and checkout process is smooth, straightforward, and very easy to navigate. Consumers often note the fast shipping times, stating that packages arrive securely well-packed and in excellent condition. People also consistently appreciate the friendly communication and knowledgeable assistance provided by the customer support team. Some reviewers were not happy with significant delivery delays, extended waiting times, and a lack of proactive updates. A few other people also felt that customer service was unhelpful regarding return policies and described receiving defective merchandise.
Auto-generated from all reviews of this business. For reference only.What people say
It wasn’t great
It wasn’t great. I have an expectation that items should be mailed within 1-2 (if ordered in a weekday) Item wasn’t sent for 2 plus days
Still have not received my speakers
Still have not received my speakers. Communication has been poor. Just found out today. They were shipped out economy instead of priority. Almost no effort has been made on your end. I never leave bad Google reviews, but I have to on this one.
Reply from World Wide Stereo2025-10-21
We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating delays and lack of clear communication can be. To clarify, due to the size and value of the speakers, we chose to ship them via freight rather than standard ground or priority services. This was done to ensure they arrived safely and without damage, though we understand this unfortunately resulted in a longer-than-expected delivery time. As soon as we became aware of your concerns, we reached out directly to update you on the situation and worked to address the shipping delay. While some of the factors involved were beyond our control, we recognize that the overall experience fell short of expectations. To help make things right, we’ve also issued a partial refund for the inconvenience. We take your feedback seriously and are actively working on improving our communication processes to better serve our customers in the future. Thank you again for your patience.
Worldwide Stereo was very responsive…
Worldwide Stereo was very responsive with questions I submitte. I had ordered a subwoofer from Amazon and it still had not arrived after waiting for 25 days. I saw in my Amazon order that WWS was supposed to fulfill the Order and when I emailed WWS to ask about it, Amazon was still showing a "payment pending" status. Amazon never emailed me to tell me there was a problem. I canceled the Amazon order. WWS's price was the same, I was able to communicate with friendly people instead of a chatbot, and I received my subwoofer TWO days after placing the order! I will definitely order from WWS again! Great customer service, quick shipping, and the subwoofer is awesome!
The intelligence of the person with whom I speak.
Ira- to whom I spoke on the phone.
I have 2 opinions on WWW service
I have 2 opinions on WWS service, I originally wanted to trade a piece of equipment in on my new purchase, I filled out the necessary form on their website and several days went by and i heard absolutely nothing. So in this respect I was disappointed. My other opinion is this: once I ordered the new piece of equipment the shipping was fast.
Reply from World Wide Stereo2025-09-22
Hi Patrick, thank you for taking the time to share your experience. We’re very sorry to hear you didn’t receive a response to your trade-in request. We reviewed our trade-in submissions and were not able to find yours. Please reach out to me (Roni) if you are still interested in exploring trading in your gear and we can ensure everything goes the way it should from here on out. You can reach me at 610-649-7002. That said, we’re glad your new equipment arrived quickly and that part of the experience went smoothly! We truly appreciate your business and your feedback—it helps us improve.
Polk In-Wall Speakers
I received the 2 Polk in-wall speakers I ordered within 5 days. Quick! I have not had a chance to install the speakers yet or listen to them, but the speakers appear to have arrived in good shape. A shout-out to Ira who was very helpful over the phone!
Great experience
Speakers arrived in new condition, original packaging.
Fast free shipping
Fast free shipping, had exactly what I was looking for. Never heard of this company before shopping for my new TV, I'll be sure to shop here again for any other of my electronic needs
I was super satisfied with my…
I was super satisfied with my experiance with WORLD WIDE STEREO. I will recommend them my family if they need any audio equipment
They shipped the order within a day
They shipped the order within a day. It arrived just fine.
Took care of me in the end
Had a small issue and they ultimately took care of me. Thanks.
I have been looking a long time to…
I have been looking a long time to replace my stereo tape deck and CD player for a long time. Had not been able to find a tape deck. Finding on your sight was a gift and having you notify me when it came in was extremely useful. I am now anxiously awaiting delivery tis coming week.
Great value!
Lowest price, very fast shipping, great communication and the Klipsh outdoor rock speakers rock!
I had a few questions that were…
I had a few questions that were answered via chat. I was able to make my purchase with confidence based on those answers.
Flawless Execution, thanks!!
Everything went perfectly smoothly, the shipping happened the same I placed the order. I was rather amazed actually. Great job!
Great product super fast shipping
Great product super fast shipping. I have a new friend in audio! :)
Easy transaction and great selection
Easy transaction and great selection. My only issue was that I was given a FedEx tracking number but only item that arrived was speaker wire. I contacted customer service (who was very nice and helpful) and was told the AVR was shipped separately with USPS. It arrived a few days later. Overall a good experience
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