World Wide Stereo stands out nationally for its unwavering dedication to customer satisfaction, boasting certified industry sales and system design specialists ready to provide personalized shopping assistance and expert advice. With over 45 years of excellence, this award-winning technology integration firm operates one upscale retail showroom in Philadelphia and offers a seamless nationwide e-commerce experience. Whether online or in-store, customers receive the same exceptional service. As leaders in consumer electronics, World Wide Stereo proudly represents every brand as an Authorized Seller, ensuring buyers can shop with confidence, receiving top-quality, new merchandise with valid manufacturer warranties and unparalleled support.World Wide Stereo was inducted into the Consumer Technology (CTA) Hall of Fame in 2017 and was nationally recognized as CTA Smart Home Integrator of The Year in 2023.
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Is World Wide Stereo legit?
World Wide Stereo (worldwidestereo.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 62% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-05.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering and checkout process is smooth, straightforward, and very easy to navigate. Consumers often note the fast shipping times, stating that packages arrive securely well-packed and in excellent condition. People also consistently appreciate the friendly communication and knowledgeable assistance provided by the customer support team.
Some reviewers were not happy with significant delivery delays, extended waiting times, and a lack of proactive updates. A few other people also felt that customer service was unhelpful regarding return policies and described receiving defective merchandise.
Auto-generated from all reviews of this business. For reference only.
Well packaged (vinyl record), exactly as advertised, price was great and it arrived 7 days sooner than the estimated delivery date - never a bad thing!
Was able to get a rather hard to find LP, I'll be shopping at WWS more for sure. Thanks!
Ira answered my questions about jacks on my Integra 8.4 receiver in a matter of a few minutes. Ira is very friendly and give great advise on product questions.
I searched around, looking for the best price and you guys had it
I read a lot of reviews on this receiver, they are pros and cons. I’m not looking for the best just an entry-level receiver that will work have not received it yet. The best part no sales tax and no shipping cost. That’s a big deal to me.
I ordered a replacement stylus for my turntable. Cost was $160. It arrived quickly and undamaged, but I feel it should have been more securely wrapped. The manufacturer's packaging is a plastic case inside a small lightweight cardboard box 1.5" square. This was placed in a bubble wrap envelope with no other protection. It could have easily been destroyed/crushed. While it wasn't, I would have expected better protection for a delicate item in lightweight original packaging.
I was trying to decide on which speakers I needed to buy. So I used the chat feature on their website. Not only did a live person come on right away, there were no awkward pauses...it's almost like we were texting real time. Ira was prompt, professional and honest...and I appreciated it even though I did not end up purchasing from them.
Since another retailer made an honest mistake of sending me the incorrect unit asked if the item was actually IN STOCK and NEW. Ira replied it was so ordered.
Always top notch when dealing with WW. I bought a kicker down fire box & when I recieved it, it was busted(it was dropped) so I called them & told em & they said bring it in & they gave me a new one. No questions asked.
Ira was amazing! He helped me select the right components to coordinate the sound for my selected space. It is such a wonderful system and exactly what I had hoped it would be. Ask for Ira - he is helpful, knowledgeable, and listens to what you want to achieve. Highly recommend!
Responsive customer service when I reached out. Was initially promised notification of when my item shipped, but I had to request an email with tracking number. Took 6 days to get the item out of the warehouse and another 6 to get it delivered. Hence, 4/5 stars
I shop on-line and purchase from World Wide Stereo long distance. After buying 2 Cambridge Audio components last year I again engaged Ira Segall for his expert advice and assistance in buying a new turntable to replace a 45 year old Thorens. Ira, knowing my overall situation, recommended a Pro-Ject Debut Evo 2 Turntable. Because of the price I had not considered one prior. After a quick review I knew spending a bit more would be worth it. This turntable, handmade in the Czech Republic, has the look and feel of high end audio equipment. I chose Satin Red which is beautiful and classy. We had to level the turntable on our rack slightly using the damped adjustable feet which made this very easy and precise. Setting the tonearm counterweight and anti-skating weight proved easy. All the connections are very secure. It is a manual turntable, with no gimmicks, just like I wanted. We tested our new system with a very clean vintage Deutsche Grammophon recording of Mozart chamber music and were blown away by the full clean sound. We could really hear the distinct sounds of the various instruments. I look forward to moving on to the blues, classical, country, jazz, and rock in our entire collection expecting to hear some sound that I never have before. Great advice and a great product, as before.