We're the joint experts. From helping improve mobility to reducing pain and inflammation, our supplements are filled with scientifically-backed ingredients that help improve joint health from the inside out.
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Is Wuffes legit?
Wuffes (wuffes.com) has a 4.0 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 71% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-07.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the effective joint supplements for significantly improving their senior dogs' mobility, energy levels, and daily happiness. People also highlight the exceptional customer service and welcoming staff who readily assist with questions and provide kind support.
Some people were dissatisfied with automatic subscription renewals, noting unexpected charges and rigid return policies that made obtaining refunds difficult. Consumers additionally mentioned that a few animals completely refused to eat the supplements or experienced mild digestive upset during the first days. Others also pointed out instances where the products failed to produce noticeable improvements for their pets' conditions.
Auto-generated from all reviews of this business. For reference only.
Picked up a month supply on subscription. I realized I ran out early when he was without for 5 days waiting for the subscription to arrive. I contacted Wuffes and they immediately responded and offered to make things right. One thing I can tell you is they were definitely working! Prior to taking these he was always reluctant to go down the deck stairs and he had stopped using his elevated bed because he couldn’t step up onto it. By the end of month one he was so effortlessly doing these things that I didn’t realize how well it was working until I ran out and he started struggling again.
Reply from Wuffes2026-07-27
Tracy, this review just gave us chills 💚 You didn't even realize how well it was working until he stopped getting it and started struggling again, that is honestly the most powerful proof there is. We are so glad our team was able to step in quickly and make things right for you. Give your boy all the love from us, he is clearly thriving and we are so grateful you trusted Wuffes with his journey.
Haven't seen any improvement yet from the itching. It's only been about a week or so I still have hope !
Reply from Wuffes2026-07-27
Karen, just one week in is still very early! The allergy chews can take 30 to 90 days to really kick in so just keep going. We are rooting for your pup and we are always here if you need any support!
I canceled my subscription, yet you still sent me product even after my dog passed. How do you think I feel?
Reply from Wuffes2026-07-24
We are deeply sorry for your loss, and we are heartbroken that this added more pain at such a difficult time. It was clearly our mistake — your cancellation should have been processed immediately, and we never should have sent another shipment after your dog passed away. This was completely wrong and we truly apologize.
Please email us at [email protected] so we can make this fully right for you right away. We will refund the charge immediately, and you do not even need to return the package if you do not wish to.
These supplements work. They just do. We have a 14 year old female AKC certified apricot cockapoo: 20 lbs. She could barely move in the mornings and could not stand on her own. We did our research and came to Wuffes. We have seen an incredible improvement in her mobility, her energy level and her overall happiness level. Even neighbors notice a difference. Since we became Wuffes users, we have referred two new clients to Wuffes because we love it so much. Our pup cannot live a good quality senior life without these supplements. Thank you
Reply from Wuffes2026-07-23
Judith, from barely being able to move in the mornings to neighbors noticing the difference, that is just the most incredible transformation 💚 A 14 year old cockapoo living her best quality senior life and you are already sending new families our way, that means the absolute world to us. Please give your precious girl all the love from our whole team.
So far the allergy chews are working and the probiotics that both my dogs are taking seem to be helping them as well.
Reply from Wuffes2026-07-23
Beth, two dogs both responding well to the Allergy chews and Probiotics, that is the best kind of update 💚 We are so happy both your babies are feeling better! Please keep us posted on their progress and thank you so much for trusting Wuffes with both of them.
I read a lot about your product before I decided to put my now 7 year old female Belgian Mallenois. She is a Rescue and I decided to be proactive rather than reactive and started her on the Wuffes before she turned 7. Stellaluna is incredibly fast and agile and I want to see her stay that way for as long as possible! She is amazing to watch!!! Thanks for such a great product!
Reply from Wuffes2026-07-21
Donna, sweet Stellaluna 💚 A Belgian Malinois rescue who is fast, agile and absolutely incredible to watch, she sounds like the most magnificent girl. And the fact that you chose to be proactive rather than waiting for problems to show up is honestly the smartest and most loving thing you could do for her. Thank you so much for trusting Wuffes with her journey, we are so honored to be part of keeping her at her best for as long as possible!
My dog will not eat these. She does not like the taste. I have tried everything to get her to take them. When I contacted customer service regarding the 90-day guarantee, I was told that the guarantee was only if I tried it for 90 consecutive days and it didn't cover the cost if your dog doesn't like the taste. BULLSHIT!!!! That is not a guarantee. How am i suppose to know if my dog will like the taste? I rec'd a refund of $16.xx when i spent $56.xx. How is that supposed to make me feel better? You should stand behind your product and refund the $. I was even willing to return the unused/unopened product, but was told you can't accept product once it's been opened/unpacked. The jars are sealed, so why not accept your product back? I am assuming (maybe my fault) that you know that some dogs don't like the taste of your product, so that is why the 90-day guarantee doesn't cover that. Again, total BULLSHIT!!!! Do better. You say you are a USA based company, so act like it. Take care of your customers and refund for the 90-day "guarantee". Or, don't call it a "guarantee" at all. Just sell the product and quit telling people there is a 90-day guarantee. I am hoping this reaches the right person in the company and you make it right. I would even be satisfied with a refund for 2 full jars (again, I will return the unopened containers to you). I intend to blast social media with negative reviews for this product if this isn't fixed. Offering me a measly refund is not the answer. DO BETTER!!!!!
Reply from Wuffes2026-07-21
We are truly sorry for this experience and we completely understand your frustration 💚 You are absolutely right that the guarantee terms should have been communicated clearly upfront and that did not happen here. That is on us and we sincerely apologize. The fact that your dog simply does not like the taste is not something you could have known before trying and you should not be penalized for that. Please reach out to us directly at [email protected] and reference this review and we will personally make sure this gets resolved properly for you. You deserve better than what you received and we want to make it right.
The delivery is always on time. The order is always right
Reply from Wuffes2026-07-21
Bonnie, thank you so much for sharing this 💚 Consistent on time deliveries and correct orders every time is exactly the experience we want for every single customer. We truly appreciate your loyalty and your trust in us. Please give your pup all the love from our team!
I ordered their product on Amazon and Amazon sent the wrong size product. Could not get ahold of amazon. I called their official CS number and they immediately sent me a replacement . Great service. Thank you .
Reply from Wuffes2026-07-20
Richard, thank you so much for sharing this! We know how frustrating it is when things go wrong on the shipping side and we are so glad our team was able to step in and make it right for you immediately 💚 That is exactly the experience every customer deserves. We hope your pup is loving the chews!
My 14 year old border collie, Chance, was hit by a truck 2 years ago, breaking both his hips.After he recovered, his hind legs were weak, so I decided not to take him on runs any more.
Then we got Wuffes, and after a few weeks I noticed he was getting stronger! Little by little, he became my running partner, again! Thank you, Wuffes!
Reply from Wuffes2026-07-20
Judy, sweet Chance 💚 Hit by a truck, broken legs, weak hind legs and now back to being your running partner at 14 years old. That is one of the most incredible comeback stories we have ever heard and we are so incredibly honored to have been part of his journey. Thank you so much for trusting Wuffes and for sharing this, it truly means everything to us. Give Chance all the love from our whole team!
The autoship is inaccurate and slow. My dog has been without chews for four days. The package hasn't moved five days and all the website says is "check back in 24 hours." Make sure you set your autoship date at least two weeks before you will run out- I've never received my replacements before my current order was gone.
Reply from Wuffes2026-07-16
Liz, we are so sorry your pup has been without their chews for four days, that is absolutely not okay and we completely understand your frustration 💚 You should never have to worry about running out and the lack of tracking updates makes it even more stressful. Please reach out to us at [email protected] right away with your order details and we will look into this personally and get it resolved for you as quickly as possible. Your feedback on the autoship timing is also really valuable and we will make sure it gets to the right team.
I wanted to take a moment to share a positive experience with WUFFES. I know many emails may focus on complaints or product concerns, but I am writing to thank you for creating such an amazing Hip & Joint supplement.
My 16-year-old dog, Milo, had begun walking stiffly, and we were worried that he would have to live with increasing discomfort as he got older. After looking online at many different options, I came across WUFFES, and I am so grateful that I did. It has truly been a game changer for Milo.
Since starting the Hip & Joint chews, Milo has been moving around more comfortably and has noticeably more energy. My husband and I honestly feel like we have a new dog. Thank you, thank you, thank you for creating a product that has made such a meaningful difference in our old man’s quality of life.
Reply from Wuffes2026-07-14
Milo is back and we are absolutely over the moon reading this 💚 A 16 year old boy moving more comfortably and full of energy again, feeling like a new dog to you and your husband, that is everything we work for every single day. Thank you so much for taking the time to share his story, it truly means the world to us. Please give our sweet old man Milo all the love from our entire team!
Highly recomend! My 13 year old doxie was limping and after three months of taking wuffles shes back running outside with the younger dogs.
Reply from Wuffes2026-07-13
A 13 year old doxie back to running outside and keeping up with the younger dogs after three months, that is just the most beautiful thing 💚 Thank you so much for trusting Wuffes and for taking the time to share her story, it truly means everything to us. Please give your girl all the love from our whole team!
Our Golden Retriever is 11 and 1/2 years old and was really slowing down. We started with Wuffies two months ago. The improvement was amazing. He runs and plays like a much younger dog. His senses are even improved. Thank you so much for an amazing product.
Reply from Wuffes2026-07-11
That warms our hearts to hear! It’s wonderful to see your 11½-year-old Golden running and playing like he’s years younger—those are the moments we make Wuffes for. We’re so glad it’s helped him feel more active and alert too. Thank you so much for trusting us and sharing such great news!
Worst company in the world to deal with! Tried to cancel and they said I did not have an account. Then why are you taking money out of my bank account?? Finally, after way too much work my subscription was cancelled. Wake up this morning and there was a charge to Wuffes. They are crooks, save your monet,
Reply from Wuffes2026-07-10
We are truly sorry for the frustration and trouble you have experienced. This is absolutely not how we operate or want to be seen. If charges are still appearing after cancellation, it means there was an error in our system processing your request properly.
Please email us right away at [email protected] with your order details and payment information. We will locate your account immediately, reverse any unauthorized charges, and make sure no further payments go through. We take this very seriously and will fix it for you at once.
Veronica at Wuffes
so far so good, dogs are doing great, no side effects, but i was giving them their vitamins every morning away, this just added another pill ! haha
Reply from Wuffes2026-07-10
Great to hear everything is going well! We are so glad your dogs are doing great and having no side effects at all. We know it can feel like adding another item to the daily routine, but it is so worth it to help keep them comfortable and active. Thank you for sharing your update with us.
Veronica at Wuffes
Customer service was top notch!
Can’t review product yet because my pup has only been on supplements for a week
Reply from Wuffes2026-07-11
Thank you so much for the kind words about our team! We appreciate you taking the time to share your experience.
One week is still early, but many pups start showing small signs of feeling better right around this time—we’re hopeful you’ll notice great progress soon! Feel free to reach out anytime with updates or questions. We’re right here to help!
Superior product. Expensive but much needed for my dog who has elbow dysplasia
Reply from Wuffes2026-07-10
Thank you so much for your feedback. We understand that it is an investment, but we are glad you find it a superior product and that it is helping your dog manage elbow dysplasia. We carefully formulate every ingredient to support joint health, comfort, and mobility so they can stay active and happy. Thank you for trusting us with your dog’s care.
Veronica at Wuffes
Plan to be on a auto subscription. Even if you put in a 1 time order.
Reply from Wuffes2026-07-10
We appreciate you sharing this feedback. We want to make it clear that while some promotional offers do include an automatic subscription option, we always aim to state this clearly during checkout. If you selected a one-time purchase and were still enrolled in a subscription by mistake, we sincerely apologize for that confusion.
You can easily manage or cancel your subscription at any time through your account, or simply email us at [email protected] and we will take care of it right away. Thank you for bringing this to our attention so we can make our process even clearer for everyone.
Veronica at Wuffes
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