For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Animals & Pets

Wuffes

Claimed

201 reviews

4.0201 reviews
Write a review

About Wuffes

Data updated
Website
wuffes.com
Category
Animals & Pets
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
95% (41/43)
Do you own Wuffes? Claim this profile for free and start replying to reviews.

About this business

We're the joint experts. From helping improve mobility to reducing pain and inflammation, our supplements are filled with scientifically-backed ingredients that help improve joint health from the inside out.

Written by the business, not verified by us.

Is Wuffes legit?

Wuffes (wuffes.com) has a 4.0 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 71% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-07.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the effective joint supplements for significantly improving their senior dogs' mobility, energy levels, and daily happiness. People also highlight the exceptional customer service and welcoming staff who readily assist with questions and provide kind support. Some people were dissatisfied with automatic subscription renewals, noting unexpected charges and rigid return policies that made obtaining refunds difficult. Consumers additionally mentioned that a few animals completely refused to eat the supplements or experienced mild digestive upset during the first days. Others also pointed out instances where the products failed to produce noticeable improvements for their pets' conditions.

Auto-generated from all reviews of this business. For reference only.

What people say

Amazing Results So Far!

My 2 1/2 year old Cane Corso tore both her ACL’s about 6 months ago followed by 2 torn meniscus. We opted not to do any surgeries with the high risk of complications and the $10,000 price tag. We limited her activity but did small walks to help her pain but keep her active. We started fish oil and Cosequin and Carprofen recommended by our vet, but didn’t see any improvements and she became withdrawn and stayed in her crate all day. She stopped getting on the couch, stopped playing and snooping around and wouldn’t get up unless food was involved and then right back to laying down. Our happy, very active girl was so sad and in pain. I tried another brand of supplements with no improvement at all and even attempted the leg braces which failed horribly with a very uncooperative 115lb baby. We started the Wuffes about 2 weeks ago hoping to see some improvement. And to our amazement, she’s finally coming back to her old self!! She has started following me around again and getting on the couch and have started our daily 2+ mile walks this week! She even gets the zoomies again and will sprint across our 5 acre property like a deer!! I’m just amazed at such a HUGE improvement in just a couple weeks and so thankful that my baby feels better. We will definitely be ordering again!

Reply from Wuffes2026-06-27

Wow this makes our day! So glad to hear your girl is doing so well. It’s incredible what a difference just a couple weeks can make. Thanks so much for sharing your story and trusting Wuffes with her recovery.

Wuffes is a great product and really…

Wuffes is a great product and really helps my old dogs' joints. The only problem is that it is just too expensive in today's market.

Reply from Wuffes2026-06-25

We are so happy to hear that our supplements are doing a great job keeping your sweet senior dogs moving comfortably! 🥰 We completely understand that budget is a huge factor, especially right now. We use top-tier, premium ingredients to ensure our pups get the absolute best results, but we always want to help our pet parents whenever we can. Please feel free to contact us directly at [email protected] or call us at 307-317-4913. We'd love to see how we can best support you and your old pups! Thank you so much for your honest feedback and for taking such wonderful care of your fur babies! 🐾❤️ Wuffes

The website keeps asking for a code…

The website keeps asking for a code every time I would want to see anything different in my account. It wouldn’t let me change my own address. It seemed very glitchy! The website is not impressive. The product is! The website is not!

Reply from Wuffes2026-06-26

Thank you for your honest feedback. We are sorry the website has been glitchy and made it difficult to access your account or update your information. This is something we are working to improve. We are glad to hear you are happy with the product despite these issues. If you ever need help making changes to your account, address, or order, just email us at [email protected] and we will take care of it right away. Veronica at Wuffes

I had to cancel my subscription due to…

I had to cancel my subscription due to the fact that my dog is aged out and the product was not helpful to him. Customer service was empathetic and immediately canceled my subscription with no hassle. Well done!

Reply from Wuffes2026-06-26

We understand completely and appreciate you sharing your experience. We are sorry the product did not work as hoped for your senior dog, and we are glad our team was able to cancel your subscription quickly and without any trouble. Thank you for giving us a try and for your kind feedback. Veronica at Wuffes

We still haven’t received the order and…

We still haven’t received the order and it’s been almost a month.

Reply from Wuffes2026-06-24

We are so incredibly sorry to hear that you still haven’t received your package! A whole month is definitely way too long to wait, and we completely understand why you're frustrated. This is absolutely not the standard of service we aim to provide for our pet parents and their pups. We want to track this down and get it sorted out for you as quickly as possible. Could you please send us a direct message or shoot an email over to **[email protected]** with your order number and shipping address? Once we have that info, our team will immediately dive into your tracking details to see what went wrong, and we will make sure your order gets to you ASAP. Thank you so much for your patience, and we're looking forward to making this right for you! 🚚💨 Wuffes

Wuffes’ hip and joint supplement has…

Wuffes’ hip and joint supplement has worked wonders on my dog. She was diagnosed with arthritis in her hip/knee and walked with a pretty bad limp. I started her on an INSAID and Wuffes and her limp is gone. I took her off the NSAID to see how Wuffes alone would work. She is still limp free after almost 2 years on Wuffes alone. I obviously highly recommend their Hip and Joint supplement!

Reply from Wuffes2026-06-25

Wow, Cliff, this is absolutely incredible to hear! Two years completely limp-free on Wuffes alone is such an amazing milestone for your sweet girl. 😭 Dealing with an arthritis diagnosis is so tough, but we are absolutely thrilled that our hip and joint supplement has worked such wonders to keep her moving comfortably and living her best life. Thank you so much for sharing your story and for the high recommendation it means the world to our team! Give her some extra belly rubs from us! Wuffes

Buc is enjoying his snack every…

Buc is enjoying his snack every morning. He isn't struggling so much getting up. Makes my heart melt. Thank you

Reply from Wuffes2026-06-25

We are absolutely thrilled to hear that sweet Buc is enjoying his morning treats and getting around much easier now! 🥰 Knowing that he isn't struggling so much to get up makes our hearts melt right along with yours. Thank you so much for sharing his wonderful progress with us—give Buc a big hug from the whole team! ❤️ Wuffes

We can tell it helps our Allie

We can tell it helps our Allie. She's 12, she started having what we call a hitch in her get a long. She gets up easier and seems to just feel better. Thank you!!

Reply from Wuffes2026-06-22

Linda we love Allie so much already!! A 12 year old girl getting up easier and just feeling better overall is everything we work for every single day. Thank you so much for trusting us with her journey and for taking the time to share this. We cannot wait to see her keep thriving. Give her the biggest hug from us 💚 Wuffes

the product did nothing for my dog and…

the product did nothing for my dog and trying to return the product for a refund is hard they say you have 90 days for a refund. not telling you that you have to give them to your dog for 90 days for a refund, i would give them a zero if i could i messaged wuffes for a refund and they only offered me 40 % don`t recommend buying from this company in less you want to wait 90 days then try to get your refund.

Reply from Wuffes2026-06-22

We are so sorry for the frustration and we completely understand how that feels. Please DM us directly and we will make the return and refund process as easy as possible for you.

Your website was confusing and moved…

Your website was confusing and moved quickly without option to go back and correct or change.

Reply from Wuffes2026-06-21

Thank you for the feedback, we are passing this straight to the team!! DM us if you need any help with your order and we'll make sure you get sorted.

Helping my boy!

Jedi, my 12 1/2 year old rescue Husky has slowed down considerably this past year. We tried Wuffes given daily and I feel they are helping him maintain his mobility. He’s getting up easier and definitely walking better.

Reply from Wuffes2026-06-21

Jedi is such an iconic name and we are so happy he is moving better!! A 12 year old rescue Husky getting up easier and walking better is everything. Thank you for giving him such an amazing home!

My dog has a sensitive stomach. No fault of Wuffes!

My dog has a sensitive stomach and had an issue with this product about a month ago. I didn't realize I was on auto ship and received another batch today. I contacted the company to let them know about this. They immediately responded and refunded my money not only for the auto ship, but my original that I bought in the past! I didn't expect them to do that. I had no problem paying for the original purchase and actually feel bad that they refunded that one. This is truly a great company with values second to none. They have other products that I am interested in, so they didn't lose me as a customer. I'm sorry my dog had an issue with Wuffes. I really am. My neighbors dog didn't have a problem with the Wuffes I gave them from my first batch. They said they would purchase in the future. I'm bringing them the rest of my original batch tomorrow and will tell them how amazing this company is to deal with. I'm still in shock! Thank you, Wuffes. 5 stars for being awesome!

Reply from Wuffes2026-06-21

This means the absolute world to us, thank you for taking the time to share this!! We always want to do right by our customers and we are so glad that came through. We hope we can find something that works for your pup's sensitive stomach down the road. Your neighbor's pup is lucky to have you!!

I do not wa a subcription to this…

I do not want a subcription to this product. Do not sent or bill me for any future transactions. Thanks Cynthia Waldner.

Reply from Wuffes2026-06-21

Hi Cynthia, we completely understand! Please DM us your order details and we will make sure your subscription is cancelled right away.

I have had my dog on these supplements…

I have had my dog on these supplements for a couple months and haven't noticed much improvement, there are also issues with shipping on auto subscription i get more deliveries than necessary creating a back stock for me.

Reply from Wuffes2026-06-21

We're sorry to hear the results haven't been what you hoped for yet and that the shipping frequency has been an issue! Please DM us your order details and we'll sort out the subscription schedule and dig into how we can better support your pup.

The first order I placed with this…

The first order I placed with this company never showed up. So I contacted them and let them know, and it's still took weeks to get a refund after waiting 3 weeks for my order. I decided to give them a second chance, because my vet said they might help my dog out, so I ordered six containers of the hip and joint chews that came with 2 free bottles of omega 3 fish oil. After I paid 157. and change my receipt didn't show the free fish oil. i had to send a text message and they apologized and said that doesn't happen often. And they would make sure to add that to my receipt. I'd make sure they got shipped out with my order. then, when I get my order, there are only two containers of the chews, and no fish oil....I'll update when or if this ever gets resolved. I have screenshot of my transactions and their emails trying to explain away their very unprofessional customer service.

Reply from Wuffes2026-06-21

We are so sorry for this experience, this is absolutely not the standard we hold ourselves to and we completely understand your frustration. Please DM us directly with your order details and screenshots and we will make this right for you as a priority.

My Chihuahua was having terrible joint…

My Chihuahua was having terrible joint problems. Within the first week of giving him double dose, he was walking well. However, I had to back off to the regular daily dose as it was messing up his stool. He continues to do well and I’m on the second jar. Wiggles is also has great customer service.

Reply from Wuffes2026-06-21

Going from terrible joint problems to walking well in the first week?! We are obsessed!! So glad he found his groove on the regular dose too. Thank you for sticking with us and for the kind words about our team!

After 3 months, nothing.

After 3 months, I’ve seen no difference or change to my dogs behavior. She’s an 8 year old Labrador/Great Dane at 94 lbs. I’ve seen nothing such as your claims have stated.

Reply from Wuffes2026-06-18

Tony we are really sorry to hear this, three months with no results is absolutely not okay and that is not the experience we want for you or your girl at all. We take this seriously and we want to make it right. Every pup is different and a Labrador/Great Dane mix at 94 lbs may need a more tailored approach. Please dm us or reach out at [email protected] and our team will personally look into this and do everything we can to help. You and your girl deserve better than this and we are not going to leave you without a solution. Wuffes

The Story of Two Doodles

I discovered your product in time to avoid a costly and (as it turns out) unnecessary hip procedure on Jethro doodle at 5 years of age and there is no doubt his Wuffes routine helped him better enjoy his next 4 years even though we had to say goodbye to him just before the holidays last year for unrelated medical reasons. His younger buddy Jagger has been receiving Wuffes as a treat since he was a pup, and at almost 100 pounds, sometimes struggles to get up quickly, but is able to jump (on the couch, in the car, etc.) like a pro once he is up and moving. The estimated 5-7K for Jethro's surgery was a concern as I had just retired, I was reluctant to put him through the pain and loss of mobility. Today Jagger is slowly recovering from losing his 'North Star', but is getting around very well for his age and a good portion of the credit goes to Wuffes.

Reply from Wuffes2026-06-17

Terry this truly moved us. Jethro avoiding a costly surgery and enjoying four more quality years because of Wuffes is everything we work for every single day. We are so deeply sorry for his loss and we are so grateful he had you by his side through it all. The fact that you called him Jagger's North Star has us completely emotional, that bond is everything. We love that Jagger has been on Wuffes since he was a pup and we are so happy he is getting around well and slowly finding his footing again. We are rooting for him every single day and we are so honored to play even a small part in his journey. Thank you for trusting us with both of your boys Terry, it means the absolute world to us. Wuffes

Great products, horrible website

Love the products, but the website/account functionality is horrendous. I have tried multiple times to update my shipping address, and it sends me into an endless loop of logging in, waiting for a code, sending me to a link that doesn't exist, and then starting over. It's enough to make me want to cancel my subscription if it doesn't get fixed.

Reply from Wuffes2026-06-17

We are so glad you love the products but this is absolutely not okay and we completely understand the frustration! An endless login loop is the last thing you should have to deal with. Please dm us or reach out at [email protected] and we will get your address updated right away and make sure this gets flagged to our tech team. You deserve a smooth experience and we are going to make sure you get it! Wuffes

People also looked at