Flowers were dead upon arrival to my…
Flowers were dead upon arrival to my grandma. Very disappointed and do not recommend
About 1-800-Flowers.com
Data updated- Website
- www.1800flowers.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 0% (0/188)
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Is 1-800-Flowers.com legit?
1-800-Flowers.com (www.1800flowers.com) has a 1.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 86% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
dead flowers
FLOWERS ARRIVED WITHOUT A WATER SUPPLY AND WERE BROWNED AMD WILTED
The worst experience ordered on…
The worst experience ordered on Saturday for Sunday. Didn't get delivered called 7 times on Sunday then Monday morning and said they couldn't deliver until Tuesday. Not good for a Mother's Day surprise that didn't happen.
1800flowers did not deliver my Mother's…
1800flowers did not deliver my Mother's Day flowers order and completely ruined our family's mother's day celebration. I am utterly disappointed in their failure to deliver the goods and would like to warn anyone using their services.
Complete breakdown in service for Mother’s Day.
I am beyond frustrated with the handling of my Mother’s Day order. Not only were the flowers not delivered as promised, but the communication was fundamentally dishonest. First, they provided a false status update claiming a delivery attempt was made. When I followed up, I was initially told it could still be delivered, only to be told later that the entire product was out of stock and the order was canceled. They accepted my money and promised a holiday delivery they clearly couldn't fulfill. If you want to make sure your mom actually gets her flowers, look elsewhere.
Shockingly disappointed.
Shockingly disappointed. Spent over $120 on the largest offering, what arrived didn't match the photo at all. Correct flowers but MUCH less that the photo shows on their site. Modern day scam.
Never used this company before o…
Never used this company before o should’ve checked the reviews. Ordered flowers for Mother’s Day tomorrow, they’re all brown and broken at the stem. And guess what is offered??? A re-delivery & a $15 refund. I spent $115!!! Horrible NEVER AGAIN
There should be a zero star…
There should be a zero star option…Ordered these in advance for Mother’s Day…even ordered them to get there on Friday so they got their early…was just notified that they won’t be making it until Tuesday…was offered to not pay shipping lol….1-800-Flowers.com this is a joke. Company is terrible.
Never again 1-800-Flowers
I am so very tired of ordering one thing and getting a very different arrangement delivered. Adding this review to remind myself - never again.
Don't ever use 1-800-flowers every if…
Don't ever use 1-800-flowers every if you have to have something delivered in a specific time. I ordered flowers on may 1, 2026 to be delivered on May 6, 2026 to my wifes place of employment due to the fact that she doesn't work on friday's. The delivery service by the name of Federal Express failed to deliver them on the day said. I call to talk to 1-800-flowers. The lady Sam explained they could re-route the package but I would lose the add-ons that purchased. I explained that I need them delivered on Thursday. She explained that she was sorry. I didn't want to here that. Come to find out that the driver held on to the package all day and didn't even to attempt to deliver them. I repeat don't use this at all costs. you package may not get there when you requested
Flowers were ordered for mothers day
Flowers were ordered for mothers day, they were delivered Friday the 8th of May 2026 at 9:00 PM. The flowers were wilted, 3 of the flowers stems were broken! Called customer service waited over an hour for a return call. I guess everyone is having a bad flower day. Rep was nice enough but in the end he LIED TO US! First he said he could not get flowers replaced until Tuesday the 12th! That's nice mother day flowers delivered two days late. I Said that is unacceptable you should put a rush on the order, this where the LIE comes in. He said he placed a rush on the order and flowers would be delivered Saturday the 11th of May between 9:00 AM and 8:00PM. I checked at 5:00 PM Saturday to make sure the flowers were going to be delivered, LIED to again, said they were out for delivery. Well it's Sunday mothers day and no flowers! Do yourself a favor, order from a local florist. STAY AWAY, FAR AWAY FROM 1-800-FLOWERS! Update: The flowers did arrive today Sunday 10 May, a day late but they are in good condition. With all the aggravation, I still will never use 1800flowers again.
Delivered by sketchy Uber driver...
i sent a bouquet of flowers to my 94 year old mother. The florist sent an Uber to deliver the bouquet. The driver texted my mom saying 'I'm here'. the caller id was just his phone number. My mom thought it was spam or a wrong number. He texted and called my mom again, never did he mention, he was delivering flowers. He tried to cancel the delivery. what a lousy company.
My Mother in law received dead moldy…
My Mother in law received dead moldy roses. We paid extra to expedite and she opened the box to find rose petals in the bottom of the box. When she unwrapped the plastic there were dead moldy roses.
The flowers were beautiful but the…
The flowers were beautiful but the delivery sucked. I was home all day along with my husband and a friend. My friend walked out my front door and to her surprise a bouquet of flowers in a vase were sitting on my front porch. No one hand rung my doorbell nor knocked. I checked my ring camera and sure enough, the delivery woman only set the flowers down, took a picture and walked away. NEVER DID SHE RING MY DOOR BELL OR KNOCK. Worse yet there was NO CARD or card where these flowers were from. I live in Texas and it was hot out, so my flowers sat out in the Texas heat for an hour before I found them. Not only that but during the delivery my flowers must have tipped over and the snapdragons broke in half. I called 1-80--flowers and of course I reached a person in India who couldn't understand what I was saying but agreed to send another bouquet. But, that's not the root cause, It's the delivery and not receiving a card and no one knocking. I was told the new flowers would arrive on the next day. Well that didn't happen but they did arrive late Saturday night. But, again the same thing happened. They were placed on my front porch by the delivery person who took a picture but didn't ring my door bell or knock! What's the matter with these people??? Can't you notify the people that they have a delivery of flowers instead of letting your flowers wilt in the hot heat of Texas. This time there was a card so I called the florist. I told him about the crappy delivery guy and he hung up on me. Bottom line, DON'T USE 1-800-FLOWERS!
This the follow up
This the follow up. Never got the product, with out them even calling to be proactive in trying to fix the problem. I call them, got my refund, without any remorse from their part. Like offering a replacement or sending a replacement. They lost me as a consumer
Paid extra delivery to have these…
Paid extra delivery to have these overpriced flowers delivered on a specific day. Place the order 3 weeks in advance. Flowers never showed. Don't waste your time or money on the company
Unreliable, dishonest and useless
Terrible experience. I ordered my Mother’s Day flowers for mom, MIL and g-ma weeks in advance. I know Mother’s Day weekend is busy and figured if I ordered late they would not make it there. The Friday before Mother’s Day I checked the order status since my MILs flowers got there already. My grandmothers was on track but my mom’s was delayed to the following weekend. They weren’t going to notify me or anything? I reached out to talk to customer service. I ordered my mom 2 dozen roses. She likes roses. I asked if they could make the delivery or send my mom something else? They LIED. ‘Your two dozen roses. They will be delivered on Sat or Sunday.’ Come Saturday? Nothing. Sunday mom still hasn’t gotten her flowers so I call to check the order status. They were still scheduled for the next week. I asked if there was anything they could do. Nope. I asked why would they lie to me and tell me don’t worry it will be there. The customer service rep has no answer. I ended cancelling and getting a refund but only for the flowers. They didn’t try to do anything to resolve the problem. They didn’t give me back the expedited shipping. I tried to write a review on their website? They limit the message letter count and did not let me submit. I have been a passport member for years. My order has been delayed before but this time was completely unacceptable. I will NOT be ordering with them again. I had to run to the stores to scavenge for flowers day of and am now driving two hours from home to deliver them myself. I called my mom, she heard that my grandma and MIL had all gotten flowers and thought she had been forgotten. 1800 flowers is unreliable, dishonest and useless.
International delivery never happened
Ordered flowers for international delivery. Paid a handsome amount. The order never arrived. The order status kept showing "being prepared for delivery". I called 1-800 to complain and I also wanted to know which local flowershop let me down - I grew up in that area. Of course that info could not be disclosed. I got the usual we are sorry spiel and my money back. But I will never ever use 1-800 again as they ruined a special occasion.
DONT WASTE YOUR TIME
I ordered flowers and chocolate two days before Mother’s Day and they never delivered it. It said attempted delivery but someone was home and they never called or came to the door. I called them to inform and they said they would redeliver by 8pm and they never did. The next day I called back and they gave me the same information nothing more. It will be delivered by 8pm and again it wasn’t. Then it took forever to get in touch with them and get a refund for my order. Absolutely a waste of time. They are not dependable and definitely do not have customer service.
Order placed with plenty of time
Order placed with plenty of time to arrive. Never delivered. Can’t get a hold of anyone. On hold for 1/2 hour and bot online claimed it was delivered. Scam. 😡