A Place for Mom is the leading platform that guides caregivers and families through every stage of the aging journey. We simplify the search for senior care by offering free, personalized support—and when families are ready, we refer them to partners from our network of over 15,000 senior living communities and home care agencies.We help families find assisted living, memory care, independent living, home care, and other senior care options with guidance tailored to their needs.Our mission is to guide caregivers and their loved ones to a confident place, so families can focus on what matters most: their love for each other.A Place for Mom is paid by the senior living communities and home-care providers in its network, so its service is provided at no cost to families. For more information, please visit https://www.aplaceformom.com.
Written by the business, not verified by us.A Place for Mom (www.aplaceformom.com) has a 3.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Public & Local Services and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-11.
Reviewers had a great experience with this company. Customers praise the staff for being incredibly kind, attentive, and genuinely helpful when guiding families through the stressful and emotional process of finding proper senior care. Consumers deeply appreciate how quickly advisors set up facility tours and provide useful, well-curated lists of local options tailored to their specific needs. However, some people mentioned receiving relentless phone calls, text messages, and emails that unfortunately continued even after explicitly asking staff to stop communication. A few other people also felt frustrated because certain advisors failed to provide requested information or follow up properly during critical crisis situations.
Auto-generated from all reviews of this business. For reference only.With a minimum of phone calls with my advisor a place for my brother was found within a week due to A Place for Mom being tuned into just what we were looking for. I used a Place before and knew they would be just as helpful and responsive.
Christy Neal was both compassionate, knowledgeable, and of great assistance during a difficult transition. She is a credit to your service. Starting was rough. Being a sole caregiver, I was used to not receiving much if any help or information. the first few weeks were overwhelming with the deluge of calls and offers
They found the perfect place in less than twenty-four hours, followed up to make sure everything worked out, and were diligent about our satisfaction.
Jill Armentrout was super helpful. She kept in touch with me and guided me every step of the way to find a place for my mom.
While searching for an assisted living facility in Eaton OH I saw reviews for a place I heard of that was not on other sites. Turns out the ENTIRE listing for this place was fictitious and fraudulent. NOT ONE THING on the listing was even close to accurate. After my own research the facility I was looking into is a GROUP HOME FOR MENTALLY ILL patients. Not dementia or alzheimers, people in their 30's and above who have been ruled as incompetent by the courts. Built in 1877 and the place is a wreck. I wouldn't put my worst enemy there. I called the phone # and shared this with them over a month ago and told this story with more detail. Still no changes. This company and many like it are just websites that take calls and then hand you phone numbers for a commission. The website pages for facilities is AI generated and not verified. They do not care about truth, just your money. Just do your own research and call the local facilities yourself!
My parents moved to Independent Living in 2017 when the facility was new. The facilities are well maintained and Kathy the manager is great to work with as is all the other staff. We moved my dad into assisted living in 2025 and his care has been excellent. I can't say enough good things about The Enclave at Anthem. We have had a top notch experience going on 9 years .
Our needs kept changing and A Place for Mom kept coming up with options. They regularly followed up on our progress without being intrusive. So glad we sought them out.
I asked multiple times for a rating list of available places and have yet to receive one. This only makes my search time longer and more difficult. Also, I asked that my phone number and email address be given to these places because I did NOT want phone calls with any of them until I called them for info.
Kristin Howard was a great help in finding assistance for my father. She was prompt in addressing my needs. Thank you!!
Cathy or Kathy was terrific. She set me up with various homes and helped me get my mom into The Lodge. It’s perfect!
The service provider was unable to assist me and hung up on me. I was told there was no solution as they do not cover the state of Florida.
We needed to find a placement immediately for my husband. The assistance was superb! We were given leads for several places within our price range and found the perfect home!
Just by clicking on their link they were able to capture my phone number and have been calling, texting and emailing numerous times a day despite being told not to call me again. This morn the same girl, Yosselice, texted me at 6am. I responded to stop. Instead she immediately called me. I told her not to call me again and hung up. 5 mins later someone else from the company called. This is harrassment and will not be tolerated. Do NOT even click their link!
Be ready to communicate! You will be speaking with a representative within minutes of filling out the form. There is no fee for the service, but clearly they are only giving you information about the facilities they are contracted with. Do your research and make appointments to see as many locations as you can- even the ones that this service doesn't share with you. Overall I have no regrets with using A Place for Mom.
From beginning to end, legendary customer service! Stephenee was my intake rep and she thoroughly listened to my needs for my aunt and provided several great places to check out. She followed up and offer to be an intermediary on anything I needed such as rescheduling, price comparison and considerations and overall support. We ended up choosing Resorts@Augsburg
I am not saying every place they suggest is bad, but face the facts, A Place for Mom receives compensation from Assisted living facilities! Many of the places they refer, they have never inspected, but the check cashed! Many places are on Provisional license & the reason they are on a provisional is because usually for Neglect, or as they call it "compromised care! When deciding on a place to put your loved ones, ask to see their license, stand outside and talk to family members as they are going in or leaving!
I appreciated the follow through from Shariff throughout this process. We found a very nice place for Dad. Shariff was so helpful! Thank you!
Great people to work with, found places that met needs
I made an inquiry with a local facility about a tour and within minutes I began to receive multiple phone calls, texts and emails from A Place for Mom. This is harassment! I have unsubscribed from email and text notifications and I am hoping the phone calls stop soon.
Our family overwhelmingly had a great experience with this company. Our consultant Natalie was genuinely empathetic, caring and a pleasure to work with. She provided me with all the right insights and positive aspects of locations to look for. Her service was friendly and diligent. Thank you A Place for Mom!
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