askderm has over 2,300 skin care products, excellent customer service, free samples with every order, and free shipping on all orders over $49.
Is askderm legit?
askderm (www.askderm.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 57% of negative reviews. Last updated 2026-09-02.
I have been using HelioCare for several years. The product allows me to be in the sun. Using this product along with sunscreen allows me time outdoors without a flare up of my Sun Sensitivity. They always arrive in a timely manner.
The product I ordered was easy to find on the AskDerm website. Their price was lower than Amazon's (even with Prime's free shipping). Product was on my doorstep within 3 days.
My Clairisonic skin replacement brushes arrived promptly. I bought them on a special sale. The ordering was easy, they arrived 3 days later with a bonus sample of moisturizer. Ask Derm is the best!
I have been using these capsules for the past 3 years and love them. My facial skin is never dry and they work so well. Peoplse state that I look like I am in my late 50's and I will be 70 this year and have no wrinkles.
Of course, genetics play a role also. My parents look young for years.
Tracking showed it left Rochester on the 10th and should have been delivered on the 12th. Today is the 14 th and the Mail has been delivered with no sunscreen. Must be burried in snow and in California, I really need the sunscreen .
Reply from askderm2015-03-15
I have forwarded your request to our customer service team who will contact the United States Postal Service in regards to the delay in your shipment. They will update you once more information is available to ensure your package arrives safely. Thank you for your purchase and patience!
I am always hesitant to order on-line; however, this experience converted me. Ordering was simple, price was less than at a bricks and mortar establishment, and delivery was free and also within a few days. Would definitely order from this company again.
Reply from askderm2015-03-15
Thank you! We look forward to assisting you with all of your skincare needs.
Well my product was supposed to arrive last Friday. And as of last Friday, my tracking information stated my package hadn't even left New York. I have no idea where it is, because nothing has been updated since last week. If it doesn't arrive by Wednesday I'll be placing a call to customer service.
Reply from askderm2015-03-09
I am sorry for the delay in your shipment. It does look like the package has arrived in Anaheim CA and should be delivered shortly. We will continue to watch the tracking on your order to make sure it arrives safely. You can always contact customer service for order inquiries [email protected] or 800-393-3848.