For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Beauty & Well-being

askderm

Claimed

101 reviews

4.7101 reviews
Write a review

About askderm

Data updated
Website
www.askderm.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Replies to negative
57% (4/7)
Do you own askderm? Claim this profile for free and start replying to reviews.

About this business

askderm has over 2,300 skin care products, excellent customer service, free samples with every order, and free shipping on all orders over $49.

Is askderm legit?

askderm (www.askderm.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 57% of negative reviews. Last updated 2026-09-02.

What people say

Askderm is my go to place for my favorite face product.

My experience with Askderm has always been excellent. I get my product very quickly and at a very good price. The website is easy to use and I can use Pay Pal to pay.

Reply from askderm2015-03-09

Thank you for your review and continued patronage!

great customer service

When I had trouble ordering online, I called customer service the next day and talked with the most pleasant, helpful salesperson. I ordered the product, was able to use the discount code from the night before, and received my purchase within a couple of days. Everything in life should be so simple and satisfying!

Reply from askderm2015-03-04

We are pleased, you are pleased!

Askderm Purchase

I have ordered several times from Askderm. Each time I have received my order promptly and correctly and at a discount from the regular price. I will definitely order from them again. I am very happy with the service.

Reply from askderm2015-03-04

We are happy you are happy! Thanks!

I got a great deal.

I ordered an Altopalm Sunscreen and Nip Man Daily Power Moisturizer. Both products were ordered online, the site was easy to search including options to look low to high and high to low for the clearance items and all others. The package came very quickly, I used normal shipping, and it included my purchases plus some samples. I apparently got very lucky and ordered on a day a contest was going on and I had a surprise in my box for ordering that day. Talk about good fortune. I would recommend anyone to make a purchase here online, as I did. Simple, easy, and good for my skin. I'm happy. Thanks askderm.com.

Reply from askderm2015-03-04

Thank you for your review and purchase!

Very Efficient

I ordered February 25th in the evening . I received my order on February 28th. I was very happy with the fast shipping. I also like the detailed email I received regarding my order which included a contact person for help if needed. I will definitely shop here again.

Reply from askderm2015-03-04

Thank you for your review and your purchase. Have a great week!

Lower price but different things.

When I received my order,I found it's different from my roommate's which was bought from another website with 20% discount.Though I bought it with 25% discount, the staffs contained in the set with the same original price is less than my roommate's.

Reply from askderm2015-03-04

Thank you for your review and purchase!

fast and many discounts!

I used to pay for full price for my favorite but expensive products. But after knowing askderm, I only order from them because they often have discounts so I can save a lot of money! They ship fast too.

Reply from askderm2015-03-04

Thanks and have a great week!

Great free products!

I received the product I ordered very timely and it was free shipping. Could not believe the free products that I received. Excellent - I will definitely order from Askderm again and would recommend this company to anyone.

Reply from askderm2015-03-04

Thank you for your review and recommendations! Enjoy your week!

Prompt delivery and a surprise inside!

I recently received my order from Askderm. It was nicely wrapped, arrived early, in spite of all the snow in my area, and also came with some surprises I hadn't expected. I have ordered from Askderm many times now and each time their services are exceptional. They offer discounts and always include a generous sample or two. I highly recommend AskDerm!

Reply from askderm2015-02-23

Thanks for your continued patronage!

Amazing in one word!

These products are amazing as my order was delivered within 3 - 4 days and I have seen a massive difference in my skin in just a few days of use.. My pores are no longer visible, my skin feels smoother and brighter already! Thumbs up to M2 products, love them already and recommend to anyone looking for a better product line that's also not too pricey!!

Reply from askderm2015-02-23

Thank you for your review!

HORRIBLE First Time (and last) experience

I ordered products from AskDerm- Two of the products (one for a family member) were for FACIAL exfoliating (same product) When they arrived the packaging stated that they are BODY exfoliators. I called Customer Service and spoke to Karen. She was very nice and got the product and apologized profusedly for the wrong description online. She then proceeded to tell me that she would refund the products and send me a shipping slip for UPS. I asked her if she could send a US mail slip so I dont have to drive to UPS to return THEIR mistake. She said she will have her supervisor call me. That was days ago and I have not received a mailing label or a phone call. Great company...I am going to stop payment for all of the items I received.

Reply from askderm2015-02-21

I am sorry we were unable to reach you yesterday and will make sure we try again today!

A gift

I purchased this as a gift for my daughter. I have not given it to her yet, but I am sure she will be happy with it. The company was great, shipped quickly, no surprises and it appears to be a real Mia, not counterfeit. We will know for sure when she registers it.

Reply from askderm2015-02-23

Thank you for your purchase!

People also looked at