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Audible (www.audible.com) has a 1.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 87% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-12.
Most reviewers were let down by their experience overall. Consumers frequently struggle with unwanted subscription charges, tricky cancellation processes, and unexpected renewal fees that make managing accounts frustrating. People also share poor customer service experiences, mentioning that representatives are often unhelpful or completely impossible to reach when trying to resolve billing errors and missing book purchases. Though some users experienced great customer support and expressed long-term satisfaction with the audio book platform over many years of membership. These happy customers appreciated quick assistance from polite agents who successfully sorted out their account and payment issues on multiple occasions.
Auto-generated from all reviews of this business. For reference only.The Worst! It should be a respectable platform to listen to books, instead they rob people in a plane site by making them press 5 times "unsuscribe" button, which is hidden at the bottom under pile od advertisings. When you think that you unsuscribed - trust me, you didn't. You still need to unsuscribe billion times and last second they replace the same colour button with "subscribe again". Tricksters!
Promised 2 credits turned out to be for prime only. Not clear from promotion. When I tried to contact I encountered the worst 'chat' function I have ever experienced. Round and round on auto options which did not address my problem. Almost impossible to reach an agent. Then I encountered the usual problem of trying to cancel the subscription on Amazon. Why does Amazon hide the cancel option?
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