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Shopping & Fashion

Band Shoppe

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203 reviews

3.5203 reviews
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About Band Shoppe

Data updated
Website
www.bandshoppe.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
100% (63/63)
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About this business

Celebrating over 50 years of quality products, prompt delivery, and outstanding customer service to music educators and guard instructors around the globe! Here you'll find a complete line of custom band and guard uniforms and flags, and the largest selection of in stock merchandise. Band Shoppe has everything you need for a successful marching season, year after year.

Written by the business, not verified by us.

Is Band Shoppe legit?

Band Shoppe (www.bandshoppe.com) has a 3.5 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-09-04.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the wonderful product quality alongside helpful sizing guides, and they note that deliveries arrive exceptionally fast to their homes. People consistently mention that the online ordering process is very simple, smooth, and exceptionally easy to navigate when purchasing necessary equipment. Some people were dissatisfied with the shipping prices, mentioning that the delivery fees felt disproportionately high compared to the total item costs. Conversely, a small portion of people felt that the shoe sizing was incorrect, noting that products remained too small even after following size guidelines.

Auto-generated from all reviews of this business. For reference only.

What people say

Great products - ridiculous shipping costs

The website was very easy to navigate and they had a good selection of the products that we were looking for. The shipping/delivery fees were outrageous though. Shipping was a third of my total order cost. It was shocking when I went to checkout.

Reply from Band Shoppe2026-07-10

We appreciate your positive feedback regarding our website's navigation and product selection. We understand your concern about the shipping fees, and we are always working to offer the most reasonable rates possible. - Customer Care Team, Emily

very very easy... They know how to help navigate everything,

Easy to call in and get help. Very knowledgeable sales team! I've worked with Band Shoppe for 4 years. I'm always impressed with their service. Keep it up. No AI, actual people answering phones and knowing how to help!

Reply from Band Shoppe2026-07-10

We are so glad to hear about your positive experience with our sales team over the past four years! We truly value your kind words and continued loyalty. - Customer Care Team, Emily

I had a little issue with getting the…

I had a little issue with getting the tax exemption set up and Jason helped me out several times and was very responsive. Very happy with the service!

Reply from Band Shoppe2026-07-08

We're so happy to hear that our team was able to assist you efficiently with your tax exemption setup. We appreciate you sharing your positive experience! - Customer Care Team, Emily

Outragous shipping on HS uniform

Very disappointed in the outrageous shipping price for a HS marching band shoe. We do not even know how the shoe fits so possible returns and re order. Very shameful shipping price

Reply from Band Shoppe2026-07-08

We understand your frustration regarding the shipping cost for the marching band shoes, especially with the uncertainty of fit. We appreciate your feedback. - Customer Care Team, Emily

Ordered an $18 aluminum flag pole; got surprised by a $20 “minimum order fee”

Ordered an $18 aluminum flag pole. Sucked up the $17 shipping charge as I understand the premium for an oversized item (6’); but didn’t realize that there was an additional $20 “minimum order fee” until after I hit the Pay Now button. That’s BS; if you need to charge more for a single item, reflect that in your item pricing, don’t bury it in a surcharge at the end of the transaction. Needless to say, I won’t be a returning customer.

Reply from Band Shoppe2026-07-08

Thank you for taking the time to share your feedback. I understand your frustration, and I’m sorry that the additional charge came as an unwelcome surprise during checkout. The $20 minimum order fee is disclosed on the product page in bold red text, which states: "Buy more and save! — A one-time $20.00 charge is added to all orders of 5 or fewer. All prices are calculated in the shopping cart." We strive to be as transparent as possible regarding any applicable charges and display this information on the item page prior to checkout. - Customer Care Team, Emily

why is shipping iridescently high

why is shipping iridescently high son im a teenager already paying 500 for band fees another 100 dollars??? i make 12$ an hour 😭😭😭😭

Reply from Band Shoppe2026-07-01

We appreciate your feedback regarding our shipping costs. We understand your concerns about the additional expense, especially with other financial commitments. We're sorry you're having to pay for your band fees all on your own but are glad to hear that isn't stopping you from participating. Amanda - Customer Care Team

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