Celebrating over 50 years of quality products, prompt delivery, and outstanding customer service to music educators and guard instructors around the globe! Here you'll find a complete line of custom band and guard uniforms and flags, and the largest selection of in stock merchandise. Band Shoppe has everything you need for a successful marching season, year after year.
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Is Band Shoppe legit?
Band Shoppe (www.bandshoppe.com) has a 3.5 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-09-04.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the wonderful product quality alongside helpful sizing guides, and they note that deliveries arrive exceptionally fast to their homes. People consistently mention that the online ordering process is very simple, smooth, and exceptionally easy to navigate when purchasing necessary equipment.
Some people were dissatisfied with the shipping prices, mentioning that the delivery fees felt disproportionately high compared to the total item costs. Conversely, a small portion of people felt that the shoe sizing was incorrect, noting that products remained too small even after following size guidelines.
Auto-generated from all reviews of this business. For reference only.
It was easy to purchase from your website. Having PayPal as an option is a plus.
Reply from Band Shoppe2026-07-17
We're so glad to hear you found our website easy to use and appreciated the PayPal option! Thank you for your positive feedback. Amanda - Customer Care Team
Ordering a few marching band items to help complete the pre-season was very easy! I was able to get it done in less than 15 minutes before school.
Reply from Band Shoppe2026-07-17
We are so glad to hear that ordering your marching band items was a quick and easy experience for you! We appreciate your kind words. - Customer Care Team, Emily
Excellent service nationally and internationally . Very helpful and good time with delivering items. Very excellent company and excellent products. Highly recommended to work with them! Great customer service and quality! Thanks for your wonderful service! We will continue with them!!
Reply from Band Shoppe2026-07-17
We are so happy to hear that you had such a positive experience with our national and international service, as well as our product quality and delivery times. We truly appreciate your kind words and recommendation! We look forward to continuing to serve you. Amanda - Customer Care Team
Shipping cost is ridiculous. Can find same product on Amazon with lower shipping cost. 20 dollar product with a 16 dollar shipping cost.
Reply from Band Shoppe2026-07-20
Thank you for your feedback. Shipping costs are not built into the price of the product so all shipping and handling costs must be charged separately according to the prices set by the 3rd party carrier. Amanda - Customer Care Team
Super detailed and informative. Very easy payment methods!
Reply from Band Shoppe2026-07-15
We're so glad you found our information detailed and helpful, and that our payment methods were easy for you! Thank you for your kind words. - Customer Care Team, Emily
Thank you for your inquiry. Shipping costs are not built into the price of the product so all shipping and handling costs must be charged separately according to the prices set by the 3rd party carrier. Amanda - Customer Care Team
Followed company recommendations and it was WRONG!
I ordered shoes and sized up as they state on their website, the shoes are still too small. They won’t refund the diabolical amount they charge for shipping for a shoe that weighs no more than 1lb and they only ship ground AND You have to pay to ship them back because THEIR recommended sizing up is WRONG! I will NEVER USE THIS COMPANY AGAIN FOR MY DAUGHTERS BAND SHOES!!!!
Reply from Band Shoppe2026-07-14
We appreciate you taking the time to share your feedback and understand your disappointment when the recommended sizing did not provide the fit you expected. The sizing guidance is provided directly by the manufacturer and is intended as a recommendation, but fit cannot be guaranteed. Although we realize our return policy may not be the outcome you were hoping for, we appreciate your understanding. Amanda - Customer Care Team
Thank you for your inquiry. Shipping costs are not built into the price of the product so all shipping and handling costs must be charged separately according to the prices set by the 3rd party carrier. Amanda - Customer Care Team
We're so pleased to hear that your order arrived promptly and that the items fit perfectly! We truly appreciate your positive feedback. Amanda - Customer Care Team
I love dance and baton. I took it when I was younger.
Reply from Band Shoppe2026-07-13
We are so happy to hear you have such fond memories of dance and baton! Thank you for sharing your positive experience with us. Amanda - Customer Care Team
Standard Shipping should not cost $20, and the shoes should come in correct sizes and I should not have to size up to get my fit. I hope my product arrives quickly and correct for $20 shipping.
Reply from Band Shoppe2026-07-13
We appreciate you sharing your concerns. Thank you for your review. Amanda - Customer Care Team
Web site was easy to use and order was placed without issues
Reply from Band Shoppe2026-07-13
We're so glad to hear that our website was easy to use and that your order was placed without issues. We appreciate your positive feedback! Amanda - Customer Care Team