Band Shoppe

We're happy to hear that our site was easy to navigate. We appreciate your positive feedback! Amanda - Customer Care Team

We appreciate your feedback regarding our shipping fees. Shipping costs are not built into the price of the product so all shipping and handling costs must be charged separately according to the prices set by the 3rd party carrier. Amanda - Customer Care Team

We appreciate your feedback regarding our shipping fees. Shipping costs are not built into the price of the product so all shipping and handling costs must be charged separately according to the prices set by the 3rd party carrier. At the time of purchase, you must provide the shipping address you'd like it sent to if that is different than the billing address provided. Amanda - Customer Care Team

We're happy to hear that our ordering process and sizing information were helpful. We appreciate your positive feedback! Amanda - Customer Care Team

We're so glad to hear that you were able to successfully place your order and that our team could assist you promptly. We hope you love your order! Customer Care Team

We appreciate you sharing your experience with our shipping options. We are sorry to hear about the trouble you had with the shipping rates. Amanda - Customer Care Team

Thank you for your feedback. We understand shipping costs can be frustrating. To help save on expenses whenever possible, we encourage customers to combine items with others in their group into a single order. We appreciate your comments and your business. Amanda - Customer Care Team

Thank you for sharing your experience. We understand your frustration and apologize that the product did not meet your expectations. As a courtesy, we replaced the first damaged rifle at no charge. However, while our warranty covers manufacturing defects, we are unable to continue providing replacements or refunds when additional damage occurs after use. We would also like to clarify that we did not state the rifle was designed to fail or crack. Rather, we explained that the area where the damage occurred is a common stress point that can be affected by use and handling. We appreciate your feedback and are sorry we were not able to provide the resolution you were hoping for. Amanda - Customer Care Team

We are so happy to hear that we could assist you in getting the marching band shoes for your son in time for band camp! It truly makes our day to know that we were able to provide a positive experience, especially after the initial challenge you faced with another vendor. We appreciate you choosing us and taking the time to share your wonderful feedback. We look forward to continuing to serve you and others in the future! Amanda - Customer Care Team Contact [email protected]. if you have any further questions. Band Shoppe, Customer Care

We appreciate your feedback. We are glad to hear that you recognize the quality of our products. Amanda - Customer Care Team

We appreciate your feedback regarding our shipping fees. Shipping costs are not built into the price of the product so all shipping and handling costs must be charged separately according to the prices set by the 3rd party carrier. Amanda - Customer Care Team

We're so glad to hear that you find reordering items and ordering multiple quantities easy. It's wonderful to know that our fast shipping is appreciated! Thank you for your positive feedback. Amanda - Customer Care Team

Thank you for your review and feedback. Our glove listings do include multiple photos, including images of both the back and palm of the gloves. I apologize if those images were overlooked while browsing. We value your input and will keep your comments in mind as we continue to improve our product pages. Amanda - Customer Care Team

Thank you for your feedback. We're sorry to hear the sizing guidance did not work out as expected and that you were disappointed with your experience. Our sizing recommendations come directly from the manufacturer, and while they help many customers, we understand they may not be the right fit for everyone. Amanda - Customer Care Team

We appreciate you sharing your feedback regarding the shipping cost and the sizing of the shoes. Shipping costs are not built into the price of the product so all shipping and handling costs must be charged separately according to the prices set by the 3rd party carrier. Amanda - Customer Care Team

We're so happy to hear that our ordering process was simple and that our customer service team was patient and helpful with your questions! We appreciate your kind words. Amanda - Customer Care Team

Thank you for your review. Shipping costs are not built into the price of the product so all shipping and handling costs must be charged separately according to the prices set by the 3rd party carrier. Amanda - Customer Care Team

We appreciate your feedback regarding our shipping costs. Shipping costs are not built into the price of the product so all shipping and handling costs must be charged separately according to the prices set by the 3rd party carrier. Amanda - Customer Care Team

We're happy to hear you appreciated our pricing and quick service. Thank you for your positive feedback! Amanda - Customer Care Team

We're so glad to hear you were pleased with our quick service and delivery! Thank you for your positive feedback. Amanda - Customer Care Team