BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering wheels, tires & vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities in order to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what it’s like to shop on a budget.Our mission is to become your preferred shopping destination for wheels, tires, and vehicle accessories.
Written by the business, not verified by us.BB Wheels (www.bbwheelsonline.com) has a 3.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 28% give 1 star; The business has replied to 60% of negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers often mention that navigating the catalog to find the right items is straightforward, thanks to a wide selection of options and helpful assistance when confirming orders. Consumers frequently praise the exceptionally fast delivery times, noting that their purchases arrive promptly and are safely packaged without any issues. Some reviewers were not happy with return policies, mentioning unexpected restocking fees, high shipping costs, and difficulties when trying to send back incorrect or unwanted items. A few other people also felt that customer service fell short when handling warranty claims, resolving disputes, or addressing defective merchandise received from the factory.
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William, Thank you for your review! We're happy to hear the tires met your expectations. We truly appreciate your business and are glad you had a positive experience with BB Wheels. We hope you enjoy your new tires, and we look forward to helping you again with any of your future wheel and tire needs. Safe travels! Thank you, BB Wheels
This company is bad ass very fast shipping. Everything was shipped very well. Great communication. I’m definitely buying from them again.
Scott, Thank you so much for the awesome review! We're thrilled to hear that you had a great experience with our fast shipping, secure packaging, and communication throughout your order. We truly appreciate your support and are honored to have earned your trust. We look forward to helping you with your next wheel and tire purchase. Thanks again for choosing BB Wheels!
Johnny is very professional and helpful. I appreciate that he went above and beyond calling to let me know i ordered parts I did not need and took care of canceling that portion of my order. Communication...excellent!
Tressa, Thank you for taking the time to share your experience! We're so glad to hear that Johnny provided you with excellent service and went the extra mile to ensure you only received the parts you needed. We take pride in providing honest, knowledgeable customer service, and it's great to know his communication and attention to detail made a positive impression. We'll be sure to pass along your kind words to Johnny. Thank you for choosing BB Wheels—we look forward to serving you again!
Hubert, Thank you for your feedback! We're happy to hear you found our website easy to use. We work hard to make the shopping experience as simple and convenient as possible. We appreciate your business and look forward to serving you again at BB Wheels!
The website is easy to navigate. Ordering was a breeze. They have a wide selection of products. The shipping was quick for a very bulky item They have great communication.
Kevin, Thank you for the fantastic review! We're delighted to hear that you found our website easy to navigate, enjoyed our wide selection of products, and had a smooth ordering experience. It's also great to know your order arrived quickly and that our communication met your expectations. We truly appreciate your support and look forward to helping you with your next purchase. Thank you for choosing BB Wheels!
Jerrod, Thank you for your kind words! We're thrilled to hear you had an excellent customer service experience. Providing exceptional service is our top priority, and we're grateful for your support. Thank you for choosing BB Wheels—we look forward to serving you again!
Price, communication, and delivery time top notch.
Karl, Thank you for the great review! We're thrilled to hear that you were happy with our pricing, communication, and delivery time. We strive to provide a smooth experience from start to finish, and we appreciate you recognizing the effort our team puts into taking care of our customers. Thank you for choosing BB Wheels—we look forward to serving you again!
Fast shipping, packaged very well, arrived with no damage exactly what i wanted and had great customer experience, even called to verify i ordered the correct tires and wheels that i wanted. Woukd definitely order from them again
Kevin, Thank you for the fantastic review! We're so glad to hear that your order arrived quickly, was packaged securely, and showed up exactly as expected. Our team takes pride in making sure customers receive the right products for their vehicles, so we're happy we could verify your tire and wheel selection before shipping. We truly appreciate your kind words and are grateful for your business. Thank you for choosing BB Wheels—we look forward to helping you with your next purchase!
These guys are awesome. Great communication, best quality tires at a great price. Hassle free and worked well with company I used to finance my tires through. After everything was verified my order shipped within two days. This my new go to business for tires. Sorry Discount Tires, Mavis. Sam's club and all of the other places I have purchased tires from the past.
Charles, Thank you for the incredible review! We truly appreciate your kind words and are thrilled to hear that you had such a great experience with our team. Providing quality products, competitive pricing, and excellent communication is what we strive for every day. We're glad we could make the ordering and financing process smooth and get your tires shipped out quickly once everything was verified. It means a lot to hear that BB Wheels has become your new go-to for tires. We sincerely appreciate your business and look forward to helping you with all your future tire and wheel needs!
Great price, delivered and everything was just great.
Thank you for the great review! We’re happy to hear you were pleased with the pricing, delivery, and overall experience. We strive to provide quality products at competitive prices while making the ordering process as smooth as possible. We truly appreciate your business and thank you for choosing BB Wheels. We look forward to serving you again in the future!
Quick delivery and looks to be a quality tire. Very happy all around.
Darrin, Thank you for the great review! We’re glad to hear your tires arrived quickly and that you’re happy with the quality of your purchase. Providing a smooth ordering experience and delivering great products is what we strive for every day. Thank you, BB Wheels
was a great purchase fast shipping price competitive
Ray, Thank you for the great review! We’re happy to hear you had a great purchase experience and were pleased with our fast shipping and competitive pricing. We appreciate your business and are glad you chose BB Wheels. Thank you for your support, and we look forward to helping you again in the future!
Showed up in timely manner, good quality n great price. Will definitely shop BB wheels again.
Jaymz, Thank you for the great review! We’re thrilled to hear your order arrived on time, met your expectations for quality, and provided a great value. We truly appreciate your support and are glad you had a positive experience with BB Wheels. Thank you for choosing us, and we look forward to helping you with your next wheel and tire purchase.
Considering I order tires from different companies in the past I decided to try B & B Wheels for the first time and had a horrible experience with my order. After placing my order and receiving emails with shipping and tracking information to only find out my order was never shipped nor sent and cancel, but never got any information from anyone A very unprofessional and disappointing experience with B & B wheels …. We never order from this company again
The wheels came fast and free of damage. And they look great on my truck.
Thank you for the great review! We’re happy to hear your wheels arrived quickly, safely, and looking great on your truck. We take pride in providing quality products and making sure they arrive in excellent condition. We truly appreciate your business and are glad you chose BB Wheels. Enjoy your new wheels, and we look forward to helping you again in the future!
I purchased a set of hub rings not knowing the rims came with a set... other than that the order was fairly simple. A few adjustments and conversations with staff and they look fabulous. I just put them on and will update with photos.
Jason, Thank you for sharing your experience! We’re glad to hear your order process was smooth and that our team was able to assist with the adjustments and questions along the way. We understand that fitment details like hub rings can sometimes be confusing, and we’re always happy to help make sure customers have the correct parts for their setup. We’re excited to hear your wheels are installed and looking fabulous! We appreciate your business and look forward to seeing the photos. Thank you for choosing BB Wheels!
The quality of their products is good I have no issues with quality or fitment on their products the issue is their warranties which is a third party is a bunch of crap I had two warranties on my rims the road hazard and the extends and neither one of them would cover the rims because they was damaged in a crash they said they would cover them if I had run up on a curb but yet wouldn't cover them because my vehicle was totaled along with the rims they're both accidents so I don't see where the logic in is covering them if they run up on the curb and not covering them if there's an accident neither one of them has road hazards or the extenze policy would cover my rims so now I'm stuck paying for a set of rims that I no longer can use and that's what I got the road hazard for and the extends policy for was in case something happened and like I said neither one of them is no good if I was them I would change my third party warranty people
Jason, Thank you for sharing your feedback. We’re glad to hear that you were happy with the quality, fitment, and overall product experience with your wheels and tires. We understand your frustration regarding the coverage provided through the third-party protection plans. The Road Hazard and Extended Protection policies have specific coverage terms and exclusions that are determined by the warranty provider, and claims related to vehicle accidents or collisions may not fall under those policies. In the event of a vehicle accident where the wheels and tires are damaged or the vehicle is deemed a total loss, these items are typically considered part of the vehicle and may be covered through your auto insurance claim. We would be happy to provide you with an invoice for your wheels and tires so you can submit the documentation to your insurance company for review. Please contact our team, and we will gladly assist with getting the invoice you need. We appreciate your business and hope we can help you again in the future.
Salesman I spoke with on phone was very knowledgeable and helpful determine the matching wheel I required for trailer. Was shipped to me on time and exactly what I needed, well done.
Kip, Thank you for the great review! We’re thrilled to hear that our team was able to help you find the perfect matching wheel for your trailer. Providing knowledgeable assistance and making sure our customers get the correct product is something we take great pride in. We’re glad your order arrived on time and was exactly what you needed. We truly appreciate your business and thank you for choosing BB Wheels. We look forward to helping you again in the future!
I ordered four tires and received the wrong size and brand tires. I contacted them which they asked for pics. I emailed them pics and waited about a week on what was gonna be done. Was finally emailed back after calling a couple times saying to send them back and once there vendor receives them I will be refunded. Its been 3 weeks since they've received the tires back. Everytime I call i get told they are waiting for the vendor. I asked to talk to the manager and get told he will call you back or hes unavailable. I am still waiting for my refund aswell. Will never do business with BB wheels again very unprofessional. Priority tire is awesome ordered tires from there never have an issue.
Nick, We’re sorry to hear that you were frustrated with the process and appreciate you sharing your feedback. We understand how important it is to receive the correct merchandise and have concerns resolved as quickly as possible. After reviewing your order, the incorrect tires were returned and a full refund was issued once the return was completed and processed. We apologize for any delays or inconvenience experienced while the return was being finalized, as we work with our warehouse and vendor partners to complete the necessary steps for returns and inspections. We appreciate your patience throughout the process and regret that your experience did not meet your expectations. We value every customer and will continue working to improve our communication and resolution process. Thank you, BB Wheels
Buyers beware. I dont understand there is no impact damage. I just sent you pictures you asked for that proves theres not damage. These wheels were purchased and put away til winter was over. We have bad winters with alot of salt on the roads. Theres no miles on the wheels. Theres not even a scratch on them. Its spring and I got a brand new set of wheels i cant use. Just sitting here waiting for a response on what im supposed to do with them. All this time back and forth and your best response is the time frame now is total bullshit. What is your policy on time frame? Why did you even ask for pictures and videos if this was the case? I bought a set of defective wheels from you. I have all the proof that shows
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