India's #1 Domain Registration & Web hosting company offers a plethora of specialized web services including domain registration, domain search and domain hosting. Register domain names at cheapest prices backed by 24x7 support. Call on 1-800-200-7625 ...
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Is BigRock legit?
BigRock (www.bigrock.in) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-09-05.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support staff for being polite, extremely knowledgeable, and very patient when guiding users through various technical issues. Consumers consistently mention that assistance is prompt, and helpful agents make everyday processes like domain registration, renewals, and hosting setup completely smooth.
However, some customers also noted frustrating challenges regarding slow support response times, difficult chat interactions, and occasional server downtime affecting sites. Some reviewers were not happy with unexpectedly dropped chat calls, unhelpful assistance, or serious concerns involving server security and malware protection on their hosting plans.
Auto-generated from all reviews of this business. For reference only.
Dear Harshita,
I would like to sincerely thank you for your excellent support and guidance regarding the issue I was facing with the refund and surrender of my VPS Hosting plan.
I am very satisfied with the way you understood my concern and provided clear and helpful guidance. Your patience, professionalism, and supportive approach are truly appreciated.
I wish you great success and a bright future ahead. Keep up the excellent work and continue helping customers with the same positive attitude.
It would be my pleasure to meet you sometime over a cup of tea and personally thank you for your wonderful support. ☕😊
Warm Regards,
Dinesh Kumar
+919215321162
SDA Digital Solutions Pvt. Ltd.
Reply from BigRock2026-08-17
Hi Customer,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Harshitha provided excellent support with my cPanel and VPS setup. She was very helpful, patient, and guided me clearly throughout the entire process. She helped resolve my setup issues quickly and made everything much easier to understand. Really happy with the support and service. Highly recommended!
Reply from BigRock2026-08-13
Hi Shreeja,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
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