Blue World Pools (www.blueworldpools.com) has a 4.6 out of 5 rating on OK.one, based on 181 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and the smooth, professional installation process, noting that technicians take time to explain everything clearly and answer questions with great patience. People also deeply appreciate the high quality of the products, which remain durable, reliable, and remarkably easy to maintain over several years of use. Some reviewers were not happy with the customer service, mentioning rude phone interactions, unhelpful representatives, and unfulfilled appointments without prior notice. Others felt quite frustrated by ongoing communication breakdowns, repeated rescheduling, and administrative difficulties when trying to get timely assistance.
Auto-generated from all reviews of this business. For reference only.To have someone to speak with and could answer, all my questions and were very professional. Some of the personnel in the accounting department, can use some training in how to be more professional when speaking to customers on the phone.
Blue world pools did an amazing job on our pool, we absolutely love it! We have always had a good experience with customer service.
Tell you when you are buying what is covered under they warranty for real. Stop lying.
I recently installed my pool myself and they have helped me all the way. Could not have done it with out them.
I love my pool, custermer service is excellent.
The installation stallation crew was very fast,knowledgeable, and polite.
They were very nice and did a great job. They also always answer my question and are polite even if my questions are silly
Great crew of installers. Really appreciate them taking the time to explain things to us. We are very happy with our decision to go with Blue World for our pool.
Great service love my pool
Love my pool when it works. Customer service is the absolute WORST, RUDEST customer service ever. If I had known how horrible their service was I would never have bought from them. They even tried to bribe me with a 250 credit for a 5 star review but after ordering my item I never got it and they refused to refund my money. Thieves.
The pool installer is very professional and my family love the pool. I recommend the pool to anyone to anyone.
I have no idea how they have a 4.5 rating. Im so glad I never got to the point of purchase. I changed my plans to have an estimate at my house only to be ghosted. Not only that they have a bad way of handling phone calls. I was transferred to a person who said they can't transfer to where I need to go and to call back. I called back and they stated I didnt need to call in as I have been confirmed. I received another phone call minutes later to be put on hold for confirming my appointment. with all of this going on for over an hour they end up not showing up. yeah you can quit calling me because I will never use you. Id rather swim in the sewer.
Installation was quick. Customer service has been easy to work with. Pool is very easy to maintain. Great investment.
⭐️⭐️⭐️⭐️⭐️ Great Pool & Excellent Customer Service We’ve had a very positive experience with Blue World Pools. Their customer service has been excellent—they’re always responsive and helpful whenever I have questions or need support. The pool itself has been easy to maintain, which makes ownership stress-free. We’re able to enjoy it almost year-round, and it’s been a wonderful addition to our home. I would definitely recommend Blue World Pools to anyone considering a pool!
I have been with this company since 2020. Blue World Pools is a great company. When I call their customer service I also come across some great reps. They have friendly workers to assist you. I can even get help through text messages.
When I spoke to the Sales representative i was told that buying this pool will safe me all the problems i will get by getting it local but instead i have being making payment for more then 5years and not even have way paid off i call for warranty that was suppose to be cover turn out not true they want more money and high label cost in a way im left to who knows how many payments more and with a pool that i cant even use nothing is cover how they avertice with a life time warranty and never have to worry about anything in my pool lies all lies
Absolutely amazing from start to finish. Zero issues Pool is still fantastic into the second year highly recommend
My kids, their kids and all my children love the pool
Our experience with our pool has been excellent for each who have come to enjoy, splashing in the water and soaking up the sun!
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