This is year two of having our Blue…
This is year two of having our Blue World Pool and we love it. Very easy maintenance and great customer service.
Blue World Pools (www.blueworldpools.com) has a 4.6 out of 5 rating on OK.one, based on 181 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and the smooth, professional installation process, noting that technicians take time to explain everything clearly and answer questions with great patience. People also deeply appreciate the high quality of the products, which remain durable, reliable, and remarkably easy to maintain over several years of use. Some reviewers were not happy with the customer service, mentioning rude phone interactions, unhelpful representatives, and unfulfilled appointments without prior notice. Others felt quite frustrated by ongoing communication breakdowns, repeated rescheduling, and administrative difficulties when trying to get timely assistance.
Auto-generated from all reviews of this business. For reference only.This is year two of having our Blue World Pool and we love it. Very easy maintenance and great customer service.
Installation was a one day job.The pool is easy to maintain and Blue World Pool employees have always been helpful and very kind.
First, if you're going to call me, don't disguise your number by using the same area code I have. That's the same thing scammers do and it starts our business relationship making me distrustful of you. I live in FL but my area code is NC since I moved here a few years ago. I set an appointment in good faith to see about having an above ground pool installed but when the appointment time came, I never had anyone come nor had a call. So, I called. I was told the person's wife went into labor and didn't call to cancel/move the appointment. Somehow, it seems to me this is a failure on management's part. If you know someone's wife is due to have a baby at any time, isn't it your responsibility to have a plan in place to deal with pending appointments and not the person who needs to deal with family matters? Once that was settled and another appointment was made, potentially running into another time that I had set aside to do something else, life went on. I was making lunch and got a text message from Blue World Pools that they wanted to talk to me and was it ok if they called. I replied via text, yes. I got a call and a woman answered the phone asking what I needed. I replied I didn't need anything and that I got a text saying someone wanted to talk to me. The response I received was being hung up on. So, I called back and cancelled my inconvenient appointment. I will do business with a company that respects my time and appreciates my business.
Very friendly customer service. Always helpful. And they are available after hours.
We are brand new to pool ownership so this spring we had questions about the opening of the pool all it took was 1 call and talked us thru Thanks BLUE World Pools.
Omg. Where do I begin. I contacted several times and no confirmation phone calls like they said prior to coming the 1st time and never showed up. Called again today and they scheduled an appt for 4pm est. I never received a confirmation phone call and they had me down for 6pm...Very nasty young lady when I requested a supervisor, she laughed in my face, transferred me to someone who hung up in my face then I called back and a "supervisor" doesn't like his job either. Im so over yall at this company. Wish you all well.
We love our pool. Perfect size for our family. Customer service was great from start till end . Financing was pretty easy. Installation went well and noe were swimming everyday .
I've been in a quandary as to how to handle my Blue World pool clean up as it got out of hand during hospitalization. I had spoken with a Pool Store that offered service's, but they only do weekly cleanings/chemicals. I think my pool needed new sand in the filter and a new ionizer. It's really bad now but I got a call from Blue World, apparently, they have a service team that does this stuff. I really appreciated Beverly Browns explanations and help. They even gave me a $250 Certificate towards correcting my problems. Now that's great service!
Installation was very professional. Upkeep is easy. Love this pool. Great service.
We bought the 27’ round pool. Entire family loves it. Great quality and great buying experience. All questions/concerns answered. Best decision ever
My family's experience with Blue World Pools has been excellent! Our installers were knowledgeable and fast! Our pool has been an asset on every hot day.
Awesome pool for the price and lots of fun for family and friends
Set up in one day Harley answered all our questions through out the entire day with enormous respect and patience this is our fifth season enjoying our pool
Great professional service, had installers come and get us all set up and going in n k time, love the pool, everyone we talked to with Blue World pools was very nice, polite,and professional
Service was great
The install was fast and great! We were able to swim the next day! We have the best parties at our home.
Donna who sold me the pool was awesome!! But everything else with the company is terrible. The customer service/ finance department is the worst, very rude and unprofessional. Steer clear from this company. And what ever you do, do not call and ask for the payoff on your pool if you are in a hurry. It takes 2 days for them to send a simple email.
I found the parts and maintenance department very helpful with keeping up with my pool thanks for the help I greatly appreciate it
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