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Beauty & Well-being

Blue World Pools

Claimed

181 reviews

4.6181 reviews
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About Blue World Pools

Data updated
Website
www.blueworldpools.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
181 reviews
Replies to negative
0% (0/13)
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Is Blue World Pools legit?

Blue World Pools (www.blueworldpools.com) has a 4.6 out of 5 rating on OK.one, based on 181 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and the smooth, professional installation process, noting that technicians take time to explain everything clearly and answer questions with great patience. People also deeply appreciate the high quality of the products, which remain durable, reliable, and remarkably easy to maintain over several years of use. Some reviewers were not happy with the customer service, mentioning rude phone interactions, unhelpful representatives, and unfulfilled appointments without prior notice. Others felt quite frustrated by ongoing communication breakdowns, repeated rescheduling, and administrative difficulties when trying to get timely assistance.

Auto-generated from all reviews of this business. For reference only.

What people say

J
Joey Williams · 1 review · Experienced 2025-09-06 ·

Installation was a one day job.The pool…

Installation was a one day job.The pool is easy to maintain and Blue World Pool employees have always been helpful and very kind.

Don't Waste Your Time

First, if you're going to call me, don't disguise your number by using the same area code I have. That's the same thing scammers do and it starts our business relationship making me distrustful of you. I live in FL but my area code is NC since I moved here a few years ago. I set an appointment in good faith to see about having an above ground pool installed but when the appointment time came, I never had anyone come nor had a call. So, I called. I was told the person's wife went into labor and didn't call to cancel/move the appointment. Somehow, it seems to me this is a failure on management's part. If you know someone's wife is due to have a baby at any time, isn't it your responsibility to have a plan in place to deal with pending appointments and not the person who needs to deal with family matters? Once that was settled and another appointment was made, potentially running into another time that I had set aside to do something else, life went on. I was making lunch and got a text message from Blue World Pools that they wanted to talk to me and was it ok if they called. I replied via text, yes. I got a call and a woman answered the phone asking what I needed. I replied I didn't need anything and that I got a text saying someone wanted to talk to me. The response I received was being hung up on. So, I called back and cancelled my inconvenient appointment. I will do business with a company that respects my time and appreciates my business.

Terrible Customer Service

Omg. Where do I begin. I contacted several times and no confirmation phone calls like they said prior to coming the 1st time and never showed up. Called again today and they scheduled an appt for 4pm est. I never received a confirmation phone call and they had me down for 6pm...Very nasty young lady when I requested a supervisor, she laughed in my face, transferred me to someone who hung up in my face then I called back and a "supervisor" doesn't like his job either. Im so over yall at this company. Wish you all well.

How do I fix this mess?

I've been in a quandary as to how to handle my Blue World pool clean up as it got out of hand during hospitalization. I had spoken with a Pool Store that offered service's, but they only do weekly cleanings/chemicals. I think my pool needed new sand in the filter and a new ionizer. It's really bad now but I got a call from Blue World, apparently, they have a service team that does this stuff. I really appreciated Beverly Browns explanations and help. They even gave me a $250 Certificate towards correcting my problems. Now that's great service!

Stay away from Blue World Pools

Donna who sold me the pool was awesome!! But everything else with the company is terrible. The customer service/ finance department is the worst, very rude and unprofessional. Steer clear from this company. And what ever you do, do not call and ask for the payoff on your pool if you are in a hurry. It takes 2 days for them to send a simple email.

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