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Beauty & Well-being

Blue World Pools

Claimed

181 reviews

4.6181 reviews
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About Blue World Pools

Data updated
Website
www.blueworldpools.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
181 reviews
Replies to negative
0% (0/13)
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www.blueworldpools.com

Is Blue World Pools legit?

Blue World Pools (www.blueworldpools.com) has a 4.6 out of 5 rating on OK.one, based on 181 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and the smooth, professional installation process, noting that technicians take time to explain everything clearly and answer questions with great patience. People also deeply appreciate the high quality of the products, which remain durable, reliable, and remarkably easy to maintain over several years of use. Some reviewers were not happy with the customer service, mentioning rude phone interactions, unhelpful representatives, and unfulfilled appointments without prior notice. Others felt quite frustrated by ongoing communication breakdowns, repeated rescheduling, and administrative difficulties when trying to get timely assistance.

Auto-generated from all reviews of this business. For reference only.

What people say

Ty LucasUnited States · 1 review · Experienced 2026-06-02 ·

I would advise you to read this…

This is hands down one of the worst sales experiences I have ever had. The advertised $399 pool is nothing more than a bait-and-switch. I scheduled appointments multiple times, only to have the salesperson cancel over and over again. After weeks of wasted time and missed appointments, someone finally showed up hours late. What followed was nearly two hours of listening to the history of above-ground pools and sitting through a drawn-out sales pitch after I repeatedly made it clear that I was a cash buyer and only wanted a straightforward price. Instead of answering a simple question, they dragged me through a presentation before eventually quoting a price of $30,000 for a 24 foot above-ground pool. I honestly thought they were joking, and it was hard not to laugh. The most frustrating part was the complete refusal to provide direct answers. The customer service representatives were extremely rude as well and would call me multiple times throughout the day and send dozens of text messages confirming an appointment. I called multiple times specifically asking for pricing and was repeatedly told they would not discuss it over the phone and would instead try to schedule another appointment. Each time, I informed them of what had happened previously and how no one had shown up, and they always gave some ridiculous excuse. One excuse was that the salesperson's wife had gone into labor; another was that the salesperson had experienced a death in the family. I simply cannot make this up. When I brought these issues to the attention of customer service representatives, they would respond by saying, "Oh, I don't know. There's nothing about that in the notes." That alone was a major red flag. Once the presentation started, the numbers seemed to change throughout the conversation, and when financing came up, I was told their financing program carried an interest rate of over 30%. That is simply outrageous. I have since found comparable and even larger above-ground pools from other companies that include many of the same components and accessories for a fraction of the price. Nothing I saw during the presentation came close to justifying the absurd premium they were asking. Frankly, there is nothing on earth that could justify charging that kind of money for what was being offered. The salesperson himself was polite, but the overall process was aggressive, exhausting, and unnecessarily complicated. He arrived two hours late and then stayed for more than two hours despite repeated attempts to end the meeting. The company requires salespeople to call a manager and put them on the phone with you as another attempt to pressure you into buying. Awkward does not begin to describe how uncomfortable this was. The salesperson did not leave until after 10 PM. At one point, I literally had to leave to pick up dinner because I could not sit through it any longer, and even after I said we could continue another day, he stayed and continued pushing the sale. The pricing was another massive red flag. They started around $32,000, and by the time they left, they had dropped the price to roughly $15,000. If a product can suddenly lose more than half its price in a single evening, that tells you everything you need to know. Between the missed appointments, endless calls and texts, refusal to provide basic pricing information, high-pressure tactics, marathon sales presentations, and wildly inconsistent pricing, this entire experience was a disaster from start to finish. I would strongly encourage anyone considering this company to get multiple quotes, compare products carefully, and do extensive research before signing anything. One more thing: the reason they constantly ask whether you own your home is that they may place a lien on the property if you default on payments for the pool. I've read countless reviews from people who claim they lost their homes because of situations involving this company and its financing. Whether that's the case in every situation or not, the fact remains that they are willing to put your home at risk over a pool. That was one of the most disturbing parts of the entire process for me. I also found it difficult to understand how the pricing could be justified given what appeared to be the actual value of the product being offered. From what I could tell, this pool likely costs them around $2,000, making the markup they were asking even harder to comprehend. I don't know how these people sleep at night.

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wandaUnited States · 1 review · Experienced 2026-05-31 ·

Called and had a appointment scheduled…

Called and had a appointment scheduled for bluewater to come out and talk with us about installing a above ground pool.On Sunday they text about conformation about our appt.on Monday we confirmed through a text.Next thing I get is a text saying that they don't service our area. Now you would think for such a reputable company they would train their employees to kn.what states and areas they service.So with that being said i would steer clear of this company. With what I kn now,if this company did service my area I wouldn't use them if they where the last company on earth,I would do without a pool,But I will give a big shout out to Direct Pools for coming to the rescue.getting me a pool.i would highly recommend Direct Pools. I would give this company a no star if I could.

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