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Hobbies & Crafts

Blurb

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200 reviews

3.6200 reviews
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About Blurb

Data updated
Website
www.blurb.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
29 reviews
Replies to negative
50% (31/62)
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About this business

Blurb® is a self-publishing and marketing platform that unleashes the creative genius inside everyone. Blurb’s platform makes it easy to design, publish, promote, and sell professional-quality printed photo books, trade books, ebooks, wall art, and more.

Written by the business, not verified by us.

Is Blurb legit?

Blurb (www.blurb.com) has a 3.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 27% give 1 star; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-05.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptionally high quality of the custom photo books and the impressive print details. Many people also appreciate the fast manufacturing processes and surprisingly prompt delivery times for their creative projects. Some reviewers were not happy with the poor customer service and extremely slow response times when unexpected issues arose. Customers also mentioned significant delays with shipping, along with occasional flaws in print quality, missing pages, or incorrect addresses on delivered orders. People found it quite frustrating to resolve these problems due to a total lack of proper communication from the support team.

Auto-generated from all reviews of this business. For reference only.

What people say

The reproduction book of Bill Ray Hells…

The reproduction book of Bill Ray Hells Angels of San Berdoo is excellent, I opted for the printed cover version. The quality of materials and most of all his photography of these iconic images is great. What a fantastic way to own a long out of print book at a reasonable cost. Bernie

I'm a little disappointed that an order…

I'm a little disappointed that an order place April 22 has yet to even be shipped. And isn't even to be expected until May 13. Other orders placed that same day have all be delivered.

Reply from Blurb2022-05-27

Hi Frederick, I understand that your order shipped later than expected and I'm sorry to hear that. I was able to track your order and see that the estimated delivery date seen during checkout was May 13. However, your order was delivered on May 2, earlier than expected. Details for this order, including the tracking number, can be found on your order history page at http://www.blurb.com/my/account/order_history I hope you're happy with your book! Best, Blurb Team

Would recommend - check for dents on pages

The book I had made was incredibly easy to customize to be printed & the picture print quality is perfect. The biggest complaint I have is there's a *very* noticeable & decent size dent on nearly every single page from when the book was put together. I had also thought the title was to be printed on the book itself, not just the dust cover - that doesn't bother me as much as all the dents/bends on the majority of the pages from being put together though. Besides that, I would recommend using this company for picture or book printing.

I love the product But support is hideous

I love the product - but the support is non existent . The response time is too slow to be effective.1. I had a screwed up order . 2.I reported it immediately. 3. there was a delayed response. 4. Blurbs solution is to reprint and re- send the book - I t is too late - it is not useful- I can not use it . I don't want it - I want instead a refund .

Reply from Blurb2022-05-10

Hi, I'm sorry to hear about the bad experience you had with your order and our Customer support team. I was able to find your support request and see that you were offered a replacement code. If you have any further questions, please update your support request. Best, Blurb Team

Super service an high quality

I have made some thirty photo book projects by Blurb, starting in 2009. The quality of the printing has improved notably over the years as have also the editing tools. It easy to make your own layouts. I have experienced once over the years that a book came out with a flaw. It was replaced imediately at no cost for me. Super and very friendly service.

Don’t be afraid to tackle large projects!

I have finished 3 photo books (each around 230 pgs) for my son that cover his life from 0-18. This is a project that’s been in the back of my mind for years but it seemed daunting. It took some time, but I couldn’t be happier with the experience making them and with the quality of the printed product! BookWright has a few quirks here and there but it’s just a matter of getting used to the interface. I found that custom layouts made it a lot easier to create the books. It’s a great feeling to have these done and to have such a high-quality book to show for it!

Good product. Offer swatches?

I’ve been using Blurb for my annual book of my best photography for 10 years. The app for designing and producing the cover and pages is easy, as is the ordering process. I’ve been OK with the print quality over the years but wanted to see if it would improve with the higher end paper. It gets expensive ordering books just to test papers but I am happy with the ProPhoto Pearl paper. I would like to see Blurb offer a sample swatch set so people can see how each paper handles the printing of photos, text, etc. I would have been willing to pay a small fee for the swatches vs the expense of a full book.

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