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Hobbies & Crafts

Blurb

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200 reviews

3.6200 reviews
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About Blurb

Data updated
Website
www.blurb.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
29 reviews
Replies to negative
50% (31/62)
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About this business

Blurb® is a self-publishing and marketing platform that unleashes the creative genius inside everyone. Blurb’s platform makes it easy to design, publish, promote, and sell professional-quality printed photo books, trade books, ebooks, wall art, and more.

Written by the business, not verified by us.

Is Blurb legit?

Blurb (www.blurb.com) has a 3.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 27% give 1 star; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-05.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptionally high quality of the custom photo books and the impressive print details. Many people also appreciate the fast manufacturing processes and surprisingly prompt delivery times for their creative projects. Some reviewers were not happy with the poor customer service and extremely slow response times when unexpected issues arose. Customers also mentioned significant delays with shipping, along with occasional flaws in print quality, missing pages, or incorrect addresses on delivered orders. People found it quite frustrating to resolve these problems due to a total lack of proper communication from the support team.

Auto-generated from all reviews of this business. For reference only.

What people say

Great Job!

I've used this site a number of times for writing the history of our family and our church. They have been ver helpful when I've had questions and their turn around speed is awesome! This time I ordered 55 books and the soft cover far exceeded by expectations. This is my go to place when I need this kind of service!

Don't Expect Exact Color Rendering in Future Copies of Same Book

As per Blurb's recommendation, I made one copy of a photo book to evaluate the color rendering. As I was quite pleased, I ordered 5 more copies. The color rendering was not as good as the original book. The warm tones were just a fraction off from the original. So, in the end, I would have been better off ignoring their recommendation and ordering the six total books as one order from the start.

No Quality Checking

I ordered 50 books and 31 were bad. More than half had ghost images or text from other books printed on the pages. They were responsive and fixed the issue but it shouldn’t have happened to begin with. I don’t want to do a bulk order and have to check every single book each time to make sure it’s good and then have more than half end up being bad.

Reply from Blurb2022-08-16

Hello RK, I'm sorry that you had this issue with your order. I can see that our support team was able to work with you and find a solution. If you ever have additional questions please just reach out to us. Best, Blurb Team

Horribly slow shipping...

I just got a second notice to leave a review about my recent order from Blurb. I'd like to review the photo book, but I haven't received my copy yet! I created a photo book and ordered two copies on April 15. They were shipped on April 20. One took a week to be delivered to Maryland. Pretty slow, IMO, but acceptable. The other was shipped to me in Hawaii, and according to USPS and Blurb's tracking pages, was supposed to be delivered on May 6 - but it wasn't. The Blurb order info page now says it should be delivered by May 16. That's over a month from when I placed my order. I'm hoping I'll see it by then. I'd ordered before from Blurb (Dec 2020), and shipments were delivered very quickly with UPS and FedEx. Now they're apparently trying to save some money by using a service called UPS Mail Innovations. And its not like this was "free shipping" - they charged me $15.99 to ship a single book! I sent Blurb customer service a message about this on May 6. Probably due to the weekend, I haven't heard back from them yet. I look forward to hearing their response.

I love the ease in which i have…

I love the ease in which i have published 10 books on my own and recently two more with a friend who wrote them and i illustrated them. There was a mix up in some of the orders but was solved by Christopher from support. I have been more than happy using Blurb .

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