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Hobbies & Crafts

Blurb

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200 reviews

3.6200 reviews
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About Blurb

Data updated
Website
www.blurb.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
29 reviews
Replies to negative
50% (31/62)
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About this business

Blurb® is a self-publishing and marketing platform that unleashes the creative genius inside everyone. Blurb’s platform makes it easy to design, publish, promote, and sell professional-quality printed photo books, trade books, ebooks, wall art, and more.

Written by the business, not verified by us.

Is Blurb legit?

Blurb (www.blurb.com) has a 3.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 27% give 1 star; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-05.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptionally high quality of the custom photo books and the impressive print details. Many people also appreciate the fast manufacturing processes and surprisingly prompt delivery times for their creative projects. Some reviewers were not happy with the poor customer service and extremely slow response times when unexpected issues arose. Customers also mentioned significant delays with shipping, along with occasional flaws in print quality, missing pages, or incorrect addresses on delivered orders. People found it quite frustrating to resolve these problems due to a total lack of proper communication from the support team.

Auto-generated from all reviews of this business. For reference only.

What people say

How to ship some poems

Within two weeks, I received two books of poetry in the mail—one via Blurb and another from a huge purveyor of books online I will not name. They were about equal in size with glossy covers. The Blurb book arrived in perfect condition in a reinforced envelope. The other book came in a box with inflated plastic around a gift bag. I had to straighten it out.

Good photo reproduction quality

Good photo reproduction quality, which is important to me. Binding, paper etc. of good quality. The price sometimes staggers me and my customers. One complaint I have is that the format is not typical book size esp. 8 1/2"X11"X in both portrait and landscape. I occasionally need to make a book of this size for a proof for a customer. The ability to print one book at a time is a great convenience.

Making these magazines from pdf

Making these magazines was very easy, the interface worked well, working with a PDF was easy. They shipped quickly and looked very good. This is the second time we’ve created magazines using blurb and it probably won’t be the last. Very good experience all around from start to finish

Book came scuffed but they fixed it

The first time I ordered my book it came scuffed. They sent me a new one right away, one of the pages is scuffed in the new one but it's barely noticeable. Overall, customer support is great and also the print quality is fantastic-- very impressed how good and bright it looks from screen to book.

Excellent discovery

The book I ordered was a great find I was informed each step of its journey and it was delivered in great time. The cost was excellent and the packaging meant that the condition on receipt was as if I’d got it in a shop. I’m very pleased and will certainly use Blurb again, I highly recommend them

Very easy to design, publish, and share.

Very easy to design, publish, and share. Would like it better if I found an error and needed to upload a corrected version, it would replace the one already uploaded rather than store both. Or at least give me the option. Convenient and I love that what used to be a dream of being published is made real with Blurb.

Problem very quickly addressed and solved.

For the first time in all my years of using Blurb my book showed up with binding issues; the last quarter of the book was falling apart the first time I opened it! I contacted Blurb and they very quickly contacted me and sent me a corrected copy of my book with no hassles. I am very happy and have been using Blurb to print all of my vacation photobooks for years!

A week later than the promised delivery…

A week later than the promised delivery time. Customer Support not helpful. Bad printing quality even after soft proofing.

Reply from Blurb2022-05-30

Hello, I'm sorry to hear that your order arrived late. We tried to reach out to you on a couple of occasions to troubleshoot the printing quality issue. However, we've received no reply from you. Could you please update your support request and provide the information requested by our Customer Support team? We're here for you, ready to help as soon as you reply to our message. Best, Blurb Team

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