Blurb® is a self-publishing and marketing platform that unleashes the creative genius inside everyone. Blurb’s platform makes it easy to design, publish, promote, and sell professional-quality printed photo books, trade books, ebooks, wall art, and more.
Written by the business, not verified by us.
Is Blurb legit?
Blurb (www.blurb.com) has a 3.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 27% give 1 star; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-05.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptionally high quality of the custom photo books and the impressive print details. Many people also appreciate the fast manufacturing processes and surprisingly prompt delivery times for their creative projects.
Some reviewers were not happy with the poor customer service and extremely slow response times when unexpected issues arose. Customers also mentioned significant delays with shipping, along with occasional flaws in print quality, missing pages, or incorrect addresses on delivered orders. People found it quite frustrating to resolve these problems due to a total lack of proper communication from the support team.
Auto-generated from all reviews of this business. For reference only.
What people say
m
maniobrien · 4 reviews ·
★★★★★
Spent $285 for a book that never came
I placed an order on June 23 for $285. It’s a hard cover multi page book and was meant to be a birthday gift for my brother, it’s a collection of poems written by my late father. Estimated delivery date at the time was July 1. It’s now July 31 and there’s no book, and no estimate for how long the book will take to be finished. I am in the middle of moving so I actually leave the state in 7 days so now this just adds more stress to the situation. Extremely frustrating, how can you operate a business like this? If you would be more upfront about production/delivery timelines I would have planned to deliver directly to my brother and wouldn’t be checking the status of my order every week.
L
Liv · 1 review ·
★★★★★
Do not use!!!
Do not use! They took £46 out of my bank without permission and are refusing to give it back!
Reply from Blurb2022-07-07
Hi Liv,
I understand that you found an unexpected charge from Blurb in your bank statement. Blurb is unable to take money out of someone's account. The only way we could receive a payment is if a customer enters their credit card details, or PayPal email address, during checkout and then places an order.
We would like to look into this for you. If you haven't done it already, please submit a support request here: https://support.blurb.com/hc/en-us/requests/new
If you're already in touch with our Customer Support team, please provide your support request number and I'll be happy to check on the progress for you.
Best,
Blurb Team
E
Edward Rowbottom · 1 review ·
★★★★★
4 Weeks and Counting
Ordered a portfolio from blurb 4 weeks ago, paid for express shipping and had an expected delivery date of a week, which I thought was ambitious. Turns out I was right, 4 weeks in and having spoken to customer service along the way, while being promised to have delivery sorted in the second week, it still hasn't left production. I managed to get a refund for delivery on the third week with another promise of delivery within that week, still nothing. I've ended up ordering another portfolio from elsewhere during this as what I needed it for has come and gone. completely unreliable.
Reply from Blurb2022-07-20
Hi Edward,
I'm really sorry to hear that your order was late. I've found your support request in our system and I'm glad to see that you were helped by our Customer Support team and eventually you received your order. Unfortunately the delay was due to unforeseen circumstances, and I'm truly sorry for the inconvenience caused. If we can help with anything else, please don't hesitate to contact us again.
Best,
Blurb Team
A
Ann · 2 reviews ·
★★★★★
I am extremely pleased with Blurb’s…
I am extremely pleased with Blurb’s quality. My books and canvas always look fabulous!
C
Christine · 4 reviews ·
★★★★★
My first time to have my pictures…
My first time to have my pictures published on the front, back and inside a magazine. Then I order one to have a hard proof as a published photographer, really amazing quality, just love. In other hand you can add a fantastic customer service, fast reply and resolving a problem. I would highly recommend blurb.
K
Kulangara Jacob Johnson · 1 review ·
★★★★★
blurb rocks!!
It was a super fast production and blurb made it ever so easy and snappy...still waiting to see the finished hard copy, but I bet it will be awesome...a gift for someone and I am sure he will love the book. Thank you very much blurb!!
J
Jenn · 1 review · Verified ·
★★★★★
Love the quality!
J
James · 2 reviews ·
★★★★★
Highly recommend publishing with Blurb
If I had known producing a very high-quality publication was this simple, I would have created an art book years ago! I will definitely be using Blurb into the future.
C
Chris Cordall · 3 reviews ·
★★★★★
Your survey has been sent too early
Your survey has been sent too early. I still don't have my book.
D
Djoek · 1 review ·
★★★★★
Quality
It had been a while since I last used blurb, and/but it’s so straightforward and intuitive to use. The quality of the final product is incomparable.
C
Claire Sambrook · 1 review ·
★★★★★
Very speedy delivery and good quality
very speedy delivery and good quality. Ease of use whilst using Bookwright. I have also used the Blurb Plug-In for Adobe InDesign before and that was very good.
G
Graham · 2 reviews ·
★★★★★
60 books produced - all excellent
I've now produced over 60 books through Blurb, all with loads of photos and the results have been very pleasing. The Bookwright software is easy to use and has plenty of options - one example being able to add a border with rounded corners to photos which looks so much better than just square-cornered photos. I've mainly used the large landscape format with Imagewrap covers and the resulting 'coffee-table-style' books look superb. I've more recently produced some Premium Magazine books and they are also excellent - and a great deal less expensive! When I've needed advice or help with a problem, the Blurb Support Team have been top class - responsive, professional and friendly. Overall - Blurb is great!
T
Tom W. · 1 review ·
★★★★★
Great product
We did an 80th birthday photo album for our Mom. There were over 100 photos in the end. This product is easy to use, there is online help available, it arrived when promised and the final product is of excellent quality. Highly recommended.
J
Jennifer · 3 reviews ·
★★★★★
My favorite photo books!
This is my fourth time printing through Blurb and I am pretty much sold for life. As a professional photographer, I am pretty picky about the quality of the paper and how well the photos match what I see on my own monitor. However, I am NOT a graphic designer and I need help with layout options. The Bookwright software is the perfect solution and gives me lots of space for text, plus the ability to customize each page as needed. The ease of use has me inspired and motivated to print more and more of my own personal photos, rather than just keeping them on my website or hard-drive, where they rarely get viewed and enjoyed. I get my Blurb books off the shelf and enjoy them all the time!
S
Susan D. · 4 reviews · Verified ·
★★★★★
Blurb is Great!
Blurb is my favorite place to print my books. They have a great website that's easy to use, and offer good options for paper, covers, styles, etc. Give them a try. You won't regret it.
M
Matthew Robert Huxford · 40 reviews ·
★★★★★
A great experience from start to…
A great experience from start to finish. Layout process was easy once I’d gotten my head around it. Far easier than struggling with Lightroom. I didn’t choose the best quality paper and so can’t really comment on the best quality available but mine results were as I expected them to be. Can’t ask for more than that really. Next time I’ll go for the lay-flat option and better quality paper. Customer service was excellent with a refreshing, no-quibble attitude. Would definitely use them again and recommend them to my friends. 👍
J
James · 4 reviews · Verified ·
★★★★★
Poor workmanship.
This company has really gone downhill. I've been using them for about 6-7 years now. Their quality and workmanship used to be good but now it's totally random. I would switch but they are integrated in my Lightroom program.
Sometimes your book comes back fine and other times not so much. I'm not talking about "user errors" like typos or low quality prints. I've had problems with smeared ink on a couple of books, creased pages and the latest is a torn binding. The thing is, you look on their website and there is nowhere to lodge a complaint. I'd just like to get a new copy of a 125.00 book that I can use.
Reply from Blurb2022-06-14
Hi James,
I'm sorry to hear that there were a few problems with your latest books. I also understand that initially you couldn't find a way to contact us. However, I'm glad to see that you were able to submit a support request and you were offered a solution you're happy with. I hope you'll be happy with your next orders.
We're here for you, if you need anything else.
Best,
Blurb Team
R
RosieNPosie · 3 reviews ·
★★★★★
LOVE my digital scrapbooks!
After trying a couple other companies to print my digital scrapbooks I tried Blurb and never looked back. 10+ books later, I'm still thrilled with the quality and the customer service.
N
Natalie · 2 reviews · Verified ·
★★★★★
Easy to use !
Easy to use !! Fast delivery !! Great experience !!
J
Julie S. · 2 reviews ·
★★★★★
I designed my book in Adobe InDesign…
I designed my book in Adobe InDesign and I was delighted to find out that Blub had a plug-in that works seamlessly with InDesign! I moved my project into the Blurb template and it worked great. The process was easy, intuitive and fast. I received my books a whole week sooner than the estimate they gave me, and they look great!