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Travel & Vacation

CheapAir.com

Claimed

200 reviews

4.2200 reviews
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About CheapAir.com

Data updated
Website
www.cheapair.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
12 reviews
Replies to negative
41% (13/32)
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[email protected]www.cheapair.com

About this business

CheapAir.com is an easy-to-use online travel agency that has been providing customers with convenient, affordable, and reliable travel options since 1989. With CheapAir.com, you can compare pricing and amenities on a variety of airlines and fare options. You also easily book hotels and cars. CheapAir makes it simple to find the best deals and make informed decisions about your travel plans. CheapAir is dedicated to delivering personalized, high-quality customer support. Our knowledgeable staff provides information about flight schedules, ticket prices, and baggage allowances, as well as helps you find the best deals on flights and hotels. In addition, our trusted travel advisors assist with making changes to existing reservations and providing general travel advice. With a focus on exceptional customer service, all of our travel advisors are based in the United States. CheapAir.com accepts many different payment types for flights and hotels. Form of payments accepted include: Credit and debit cards, Cryptocurrencies like Bitcoin and many more, in addition to "Buy Now, Pay Later" monthly financing through Affirm.FlightsHotelsCarsAbout Us

Written by the business, not verified by us.

Is CheapAir.com legit?

CheapAir.com (www.cheapair.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 81% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 41% of negative reviews; 12 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

John GonzalezUnited States · 6 reviews · Verified · Experienced 2024-05-07 ·

So far, So good

So far CheapAir has helped me find the most affordable airfare and hotels world wide. Not too many extra fees neither. So far so good.

Reply from CheapAir.com2024-05-13

Hi John, Thank you for your review. We're happy to help you and we appreciate your feedback. We hope you have a great trip and we look forward to helping you with your future trips. :)

M
MariaUnited States · 1 review · Verified · Experienced 2024-05-04 ·

Thinking to long

I thought about taking this trip for 5 months, When I got on this site it was easy and quick to chose my flight and what I wanted to spend on flight and added insurance was easy. My email was sent by the time I was finishing paying. I started looking for a flight for my sister to visit.

Reply from CheapAir.com2024-05-13

Hi Maria, Thank you for taking the time to review CheapAir.com. We are delighted that you appreciate the simple booking process on CheapAir. We hope you have a wonderful trip. Thank you for booking with CheapAir.com.

R
R.N.Switzerland · 1 review · Verified · Experienced 2024-05-06 ·

Asking for Review before trip started???

CheapAir asking months before the trip started, how did they do. Well according to my last trip from Arizona to Wisconsin on which i booked with CheapAir on Frontier, they did not give a damn that i could not check in online, and that Frontier has no damn kiosk panel for check-in just bags self check-in. On other trips i did some stuff wrong myself, but just to wave it away like they are not responsible to provide the customer a clear way to check-in quickly and print their boarding pass 24 hours before the flight is silly. Luckely Milwaukee airport had free WiFi and the stupid CHATBOT of Frontier after questioning multiple ways how to check in, checked me in... I am using cheapair, because at least their booking is fast and i can use cryptocurrencies. But they dont even provide a damn hotline...

Reply from CheapAir.com2024-05-08

Hi there, Thank you for your review. We appreciate you providing us with your feedback about your experience with Frontier. CheapAir.com is an online travel agency. We send this review after we have completed processing your booking. You don't have to write a review now. You are always welcome to write a review when you complete your trip too. To check-in for your flight, we include a "Check-In" link on your Trip Confirmation email which allows you to check-in with the airline's website. If you are unable to check on the airline's website, you would have to contact the airline. We do not print boarding passes, that is the airline's responsibility and they will allow you to print a boarding pass upon checking in for your flight. You can only check-in for your flight 24 hours prior to your flight's departure time. Unfortunately not all airlines provide an equal level of service. Frontier Airlines is an ultra low-cost carrier, so they specialize in keeping the costs low, but will require you to pay for services you may be used to expecting if flying with another legacy airline, like American Airlines or British Airways. We understand your concern not being able to phone our Travel Advisors. We have temporarily removed our phone number, which was not an easy decision for us. We do plan to bring back our customer phone support, but at this time if you have any questions or need any assistance you can email us at [email protected]. If you put "Urgent" in the subject, that will allow us to expedite your request. We're happy to hear you enjoyed purchasing your flight with bitcoin. We do appreciate you booking with CheapAir.com and we hope you have a great flight.

Z
ZharahUnited States · 4 reviews · Verified · Experienced 2024-05-01 ·

SIMPLE & CONVENIENT

It’s always good to know that you guys have my back on all my travel needs. Thank you so much for making things easy and convenient when it comes to booking. All simplified!keep up the good work.Thanks again:)

Reply from CheapAir.com2024-05-13

Hi Zharah, Thank you for taking the time to review CheapAir.com. We are happy to hear you like how easy it is booking with CheapAir. Let us know if you need anything. We hope you have a great trip.

C
Cecily WeinsteinUnited States · 5 reviews · Verified · Experienced 2024-05-05 ·

The first reservation I made didn’t…

The first reservation I made didn’t give me enough time to connect to another flight. I did not notice this. The next day I received an email from Cheap Air that the reservation I made only gave me 35 minutes to make my connection & to contact them to cancel and make new reservation. I was very grateful they caught this immediately! New reservation mad with plenty of time. Thank you Cheap Air!

Reply from CheapAir.com2024-05-13

Hi Cecily, Thank you for your review. We're glad we could help you with your reservation and we're happy to hear enjoyed our service. Thank you for booking with CheapAir.com. We hope you have a great trip.

P
PetersonUnited States · 1 review · Verified · Experienced 2024-05-05 ·

I gave 4 stars because your site is…

I gave 4 stars because your site is easy to use and would have given 5 stars but your prices seem to be a little on the high side.

Reply from CheapAir.com2024-05-13

Hi Peterson, Thank you for your review. We are glad to hear you like how easy it is to search and book flights on CheapAir.com. We hope you have a great trip. Thank you for booking with CheapAir.

P
ParksUnited States · 1 review · Verified · Experienced 2024-05-02 ·

This place is nice

Incredible prices. LGBTQ+ booking friendly for my folks with an unspecified gender marker. Easy to use service, will definitely use this site again.

Reply from CheapAir.com2024-05-03

Hi Parks, Thank you for your review. We're happy to hear you got a great price and appreciate the unspecified gender marker. Thank you for using CheapAir.com. We hope you have a fabulous trip.

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