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Travel & Vacation

CityPASS®

Claimed

200 reviews

4.8200 reviews
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About CityPASS®

Data updated
Website
www.citypass.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
83% (5/6)
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About this business

Visit citypass.com/reviews for over 70,000 up-to-date, verified customer reviews and recommendations.

Written by the business, not verified by us.

Is CityPASS® legit?

CityPASS® (www.citypass.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 83% of negative reviews; Reviews mostly discuss User experience, Price. Last updated 2026-08-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers consistently mention that the digital passes are extremely easy to use, highly convenient, and provide fantastic value for money compared to purchasing individual attraction tickets. Consumers also appreciate being able to securely book visits in advance, easily skip long queues at major tourist destinations, and smoothly modify their reservations whenever needed. However, some people mentioned encountering extra charges or unexpected financial costs at certain venues during their travels. Reviewers noted that paying additional money for specific upgrades or services made certain experiences less budget-friendly than initially anticipated.

Auto-generated from all reviews of this business. For reference only.

What people say

Enjoyed using the city pass

We had reservations for the space needle, which started the City Pass Activation. Unfortunately our flight got cancelled and delayed us. We called City Pass and they were able to reset the reservation and activation date so we still had 9 days to use our pass instead of the remaining 7 days. I thank them for that. I will continue to use them in other cities.

Toronto Pass trip for 2 days

I quite enjoyed seeing the CN Tower again I was a little girl when I last saw it up close. Ripley aquarium was nice to walk thru but I felt that the obe I went to in State of Nashville was much better as the adults could interact as well s kids with different things. The museums were wonderful although the ROM is not very interesting for young children other than the dinosaurs. The zoo was a big disappointment. Most of it is not operating, the map was very confusing to follow and the cost of food is outrageous. I have no plans to ever return to that place.

CityPASS is an excellent service

CityPASS is an excellent service. The CityPASS for Atlanta was super helpful because 1) it let me know about cool places to go and 2) it was WAY CHEAPER than buying tickets to each of those places separately. 3) Each place let me scan the CityPASS app to get in, so I didn't have to worry about tickets.

Using CityPASS was so easy!

Using CityPASS was so easy! We did not have any trouble booking the attractions or using it at the attractions. It was very simple to change our date and/or time. I had to contact a representative one time because I had booked complimentary children’s’ tickets in conjunction with ours and the representative was very helpful! I highly recommend CityPASS!

I purchased the CITYPASS for 5…

I purchased the CITYPASS for 5 attractions which was perfect and affordable. I booked the attractions in advanced and due to arriving in Seattle late in the day I missed one of the attractions. I rang the company next day and re booked the missed attraction all by phone. I was so HAPPY. thankyou

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