Excellent value, easy to plan
Well worth the money and with the mobile app, incredibly easy to plan and book activities. One of the best tourist experiences I think I've ever had.
About CityPASS®
Data updated- Website
- www.citypass.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 83% (5/6)
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About this business
Visit citypass.com/reviews for over 70,000 up-to-date, verified customer reviews and recommendations.
Written by the business, not verified by us.Is CityPASS® legit?
CityPASS® (www.citypass.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 83% of negative reviews; Reviews mostly discuss User experience, Price. Last updated 2026-08-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers consistently mention that the digital passes are extremely easy to use, highly convenient, and provide fantastic value for money compared to purchasing individual attraction tickets. Consumers also appreciate being able to securely book visits in advance, easily skip long queues at major tourist destinations, and smoothly modify their reservations whenever needed. However, some people mentioned encountering extra charges or unexpected financial costs at certain venues during their travels. Reviewers noted that paying additional money for specific upgrades or services made certain experiences less budget-friendly than initially anticipated.
Auto-generated from all reviews of this business. For reference only.What people say
It was great
It was great. The pass includes incredible places to visit. You can choose between places for family, child or just adults it depends of your particular situation. The price is very convenient. And when I needed change a date in one of the attractions that O already scheduled, it was so easy and fast to do. I haven't any problem to change my schedule. Thank you
A Massive Timesaver
All of the trips/excursions that I'd booked via the City PASS were seamlessly delivered to my mobile phone. I didn't need to queue for any of my booked trips as the CityPASS provided me with priority access/entrance to these booked trips. The CityPASS purchase was one of the best decisions I made before I arrived at my holiday destination.
Love CityPASS
CityPASS was easy to use, and super convenient. Minimal time was wasted standing in lines as we could bypass the ticket queue. It saved us a lot of money and we were able to experience a lot of what Atlanta offers.
Great day in Seattle
It was so nice to be able to choose the 3 things we wanted to do and have it paid for and scheduled before we even left for vacation. Was a wonderful way to spend the day. Thank you
We used CityPASS for Seattle on…
We used CityPASS for Seattle on 1-jul-2026. We paid $109 for 3 attractions (space needle+ chihuly glass museum + flight museum). We overpaid using CityPASS. If tickets are bought at box office counter, you will pay $105. False advertising by CityPASS. Will never go back to CityPASS again in my life.
Reply from CityPASS®2026-07-06
We're very sorry we didn't deliver the value you expected. For those three attractions, the total price could vary from $103 to $125 depending on when you visit. We do provide the actual attraction prices and price ranges on our website to help travelers decide if C3 would be a good purchase depending on which attractions they want to visit; however, we understand this is frustrating, and we apologize for the disappointment.
So easy!! Great savings!!
We used the 3 event pass in Chicago. We were already planning on doing at least 3 major sites while we were there. I was a bit skeptical because it seemed a little too good to be true. I wasn’t sure if it was going to be a hassle to use or too complicated. But the app made it so simple. I didn’t have to book anything too far in advance. I could even book stuff on the day we wanted to do it (like while we were on the bus on our way to the museum). I had to change one of our bookings due to weather and it was no problem. I even changed the time of a booking while we were in line because we got there early! So easy!! Plus we did save a bunch of money. I would definitely do it again if I visited a different city. It’s a brilliant idea.
Had so much fun
Worth it
Worth it! We got to experience Chicago and because the tickets were already planned, paid for and reserved we could relax and enjoy our trip!
Awesome way to explore the whole city
i like it
i like it, it is simple, it is easy, it is clear.
Great experience for a solo traveler
Easy to use, great places to visit included. This was my first time using city pass and I’m eager to visit my next city and use it again🫰🏼
There is not enough time on the pass to…
There is not enough time on the pass to use it. We felt rushed and we someone in our group became ill, we missed out on seeing our other two experiences/locations because there wasn’t enough time for us to use it when they recovered. It would be better if there wasn’t an expiration date. We are purchasing the pass so it should be there for us to use when we are able to do so and not feel rushed.
Reply from CityPASS®2026-07-06
We're sorry you weren't able to use all of you attraction tickets within the 9-day validity period. If you feel your situation warrants an exception to our policy and would like to request a partial refund, you can do so at citypass.com/returns.
Easy to use app
Easy to use app! Made the excursions cheaper by using this. I also ended up turning up earlier than my booking times with no issue. Will definitely use again!
My wife and I had fun in Toronto
Really good and very helpful.
We used the city pass in Toronto and it…
We used the city pass in Toronto and it allowed us to see all of the major attractions in the city. It was so nice to have our itinerary basically set as we chose one major attraction a day. It helped give structure to our vacation and we enjoyed all the sites!
Great for sightseeing
Love the ease of purchase and our family of four enjoyed the all our Seattle attractions.
Great Chicago experience with City…
Great Chicago experience with City Pass. The visit could have been improved if City Pass eliminated the "must choose" attractions. Going there for the second and third time made that feature depressing.
The convenience of CityPass and the…
The convenience of CityPass and the focus on the must see sites.
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