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Travel & Vacation

CityPASS®

Claimed

200 reviews

4.8200 reviews
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About CityPASS®

Data updated
Website
www.citypass.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
83% (5/6)
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About this business

Visit citypass.com/reviews for over 70,000 up-to-date, verified customer reviews and recommendations.

Written by the business, not verified by us.

Is CityPASS® legit?

CityPASS® (www.citypass.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 83% of negative reviews; Reviews mostly discuss User experience, Price. Last updated 2026-08-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers consistently mention that the digital passes are extremely easy to use, highly convenient, and provide fantastic value for money compared to purchasing individual attraction tickets. Consumers also appreciate being able to securely book visits in advance, easily skip long queues at major tourist destinations, and smoothly modify their reservations whenever needed. However, some people mentioned encountering extra charges or unexpected financial costs at certain venues during their travels. Reviewers noted that paying additional money for specific upgrades or services made certain experiences less budget-friendly than initially anticipated.

Auto-generated from all reviews of this business. For reference only.

What people say

I got these passes for me and my son…

I got these passes for me and my son age 13… was so easy to use just booked our time slots on the app on the same day we wanted to do the attraction (was worried would have to have it all pre planned as we like to go with the flow- but was not the case always loads of time slots available same day) excellent value for money and felt kept us busy and great way to learn in the museums and experience rooftops overlooking NYC ⭐️

We got City Pass for our family…

We got City Pass for our family vacation. It came with 10 options, and we did all of them. Reserving times was simple, and using the app made everything super simple. I would highly recommend anyone visiting New York to get a pass. It saves you money and gives you plenty to see. If you do some research and map out your trip, you can see other things inbetween stops.

The app is very friendly to use

The app is very friendly to use. We used it to purchase in advance tickets for Toronto attractions. I previously checked and turned out to be a very good deal vs purchasing separately. We had no problems to discharge the tickets or to change time/ date for those sites that required previous reservation.

CityPASS for a Chicago trip

We purchased our CityPASSes for a long weekend trip to Chicago in June 2026. We went for the higher priced version so we could include 5 activities (although we actually fit in a 6th). The PASS was so easy to use. I downloaded the app and was able to quickly reserve tickets when needed for reserved tickets- like the Architecture Boat Tour or the Art Museum. I could do this days in advance for some, while simply show my ticket for others and be immediately allowed entrance. There were express lines at some of the locations to allow even faster entrance. My only criticism is that with the PASS there are automatically two places included and then your choice of 3 others. Very inconvenient since I would have preferred to have made ALL my own choices without having to sacrifice one of the options for something I would rather have skipped ( it caused me to have to pay full price at the 6th place that I would have chosen instead of one "included"). HOWEVER, the pricing makes it a MUST HAVE when traveling to a city like Chicago.

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