I am totally satisfied with compensair…
I am totally satisfied with compensair service. They are vey reliable , hassle free and quick in their process.
About Compensair
Data updated- Website
- www.compensair.com
- Category
- Legal Services & Government
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 182 reviews
- Replies to negative
- 72% (73/101)
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About this business
We help receive compensation up to €600 for a flight delay or cancellation or overbooking. Learn more to know if you are entitled to compensation
Is Compensair legit?
Compensair (www.compensair.com) has a 3.7 out of 5 rating on OK.one, based on 367 user reviews collected here. It is listed under Legal Services & Government and its reputation is mixed. Opinions are polarized: 68% rate it 4 stars or higher while 25% give 1 star; The business has replied to 72% of negative reviews; Reviews mostly discuss Refund, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly responsive support and professional team that manages travel disruption claims with remarkable efficiency. People note that the overall reimbursement process is extremely smooth, with clear and reassuring updates provided consistently throughout the procedure. However, some people mentioned experiencing lengthy delays, repetitive automated responses, and a frustrating lack of updates regarding the true status of their cases. Consumers also felt that the service fees charged upon successfully receiving a refund were significantly high. Reviewers noted that waiting for prolonged periods without proper progress reports caused unnecessary frustration.
Auto-generated from all reviews of this business. For reference only.What people say
Compensair Great job
I had the opportunity to work with Compensair several times. From the moment I first applied until the final stage when the payment was transferred to my account, you can see that they are a company that works with a highly professional approach. At every step of your application, you are always informed about which stage it is in, and you can communicate with them anytime and receive a response. All of my applications were concluded positively, quickly, and reliably, just as they had stated. I would like to thank Compensair and their kind staff for this. I highly recommend them to everyone. 👍
Filed my claim in December of 2024
Filed my claim in December of 2024. Still nothing up to this day. 🤷♀️
Reply from Compensair2026-03-10
Hello, We regret that the processing of your compensation claim is taking longer than expected. Based on the information in your feedback, your case may currently be under review by a passenger rights authority. Such proceedings often take a considerable amount of time, and unfortunately the timeline is largely beyond our control. Nevertheless, we remain committed to resolving every case as quickly as possible, as our commission is only charged if the claim is successful. Please contact our support team at [email protected] with your case details. We will be happy to review the situation and provide you with an update.
Top service
Top service. Got a compensation within 3-4 weeks
Thank you for your service
Thank you for your service. It’s very smooth process for me
Really fast on answers and correct.
you worked very quickly efficiently…
you worked very quickly efficiently with alot of good will and helped me alot. and offcourse the money entered smoothly
Super service
Super service . Professional, convenient and fast
Amazing!
This company is very keen on helping you! Our flight was delayed and then cancelled and they helped us solve it in maximum 2 weeks. They are amazing!! I recommend them!
I am very happy with the service
"I am very happy with the service I received from Compensair. They helped me get a refund from the airline for a missed flight quickly and efficiently. I highly recommend their assistance!"
Good experience
Good experience, answer the questions quickly, do everything to succeed customers case
compensair.com The horror! It's a nightmare! BE CAREFUL!!!
I received a demand from the court to pay the court costs, while compensair.com the claim indicated additional expenses for the translator, etc. doubling the amount of compensation. As a result, they didn't even pay the court costs, which 6 years later came by mail to me. What is more horrible, that they cant pay that counrt costs already 4 month, costs already doubled by the court law, and it can be negative consequenses to me as a person travelling to EU in future! BE CAREFUL!!!
quick and hassle free refund process
quick and hassle free refund process. Customer service was responsive, clear and processed everything faster than expected. really impressed with how smoothly it all went.
Absolutely amazing experience
Absolutely amazing experience! They were quick to respond and I got the payment very quickly without any issues. Totally recommend!
My case was solved and i had a very…
My case was solved and i had a very nice and kind support from all the team . This company is serious and totally recommend it 🥰
The services are satisfactory but too expensive
The services are satisfactory. Communication was very professional. Turnaround times are reasonable. However, your fees are too high. You charged 35.5% in fees on €600 in compensation. I find this excessive.
You say it’s we have refund these €250 but…
You say it’s we found these €250 but you refund me €160 I think commission it’s a bit too much That’s it, thank you
Great communication and very friendly…
Great communication and very friendly site!!!!
Professional, Responsive and Reliable
very professional team, prompt responses, easy way of communication, mission accomplished with payment completed
Professional handling of the claim
It was very easy to apply for the compensation and you kept me updated throughout the procedure. But you charge a high fee for your services. Anyhow thank you for your actions.
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