DHgate

…DHGate you have WRONG order

I just now made whats my 4th order this year, and I am still highly disgruntled with DHGate and one seller(xiaming3885 or some CRAP) The order is from june 8th being shipped and its STILL NOT HERE in my hands..its been down in Texas 2 hours from me for a WHOLE WEEK 7days tomorrow...honestly I could have driven down and picked up in person by now(dont dare tell me to do so)..WHY cant someone where seller is or DHGate call and tell grapevine texas to hand this 300 ct flag order over to any USPS carrier near there and there are several in the greater Dallas FW area.USPS would have gotten this order to me long before now...Im abt ready to give up on DHGate and go back with Alibaba as my order point.I NEED that order here NOW not another week away...there is no excuse covid or otherwise for a 23 day delay beyond sellers 35 day delivery promise...I AM LOSING MONEY every day.seller is useless and should get a better shipping partner I will never order from this seller again and may noyt from any DHGate shipper..UPDATE DHGate YOU have the facts wrong on the WRONG order..I am speaking of order Number 3209555585.300 ct f;ag order.Iin TEXAS and yet less than 2 hrs drive from me....HOW do you people stay in business with such shoddy and crappy delivery situations????I stand by what i said above, IF this order is NOT IN MY HANDS by this FRIDAY aug 7th, IM DONE with DHGate and that seller..i will also be posting a review of my own on any site where i can report such shoddy business shipping practices...and I am NOT kidding here..you and this seller have COST me this much in time and money on an orde thats now 24 days late BEYOND the sellers and guaranteed delivery date of 35 days...UNBELIEVABLE and INEXCUSABLE..

Roll The Dice

Ordering from Dhgate is like rolling the dice. Sometimes the items are as advertised and promised but there is no guarantee to receive what you ordered. And, there is even less of a chance of Dhgate fixing the dispute. The customer service with this company is useless. If you have a dispute with color (brown not black), working condition (broke Rolex watch) or timely shipping (more than 4 months waiting for an item) Dhgate will honor the seller and release your money anyway. The dispute process is useless and will always favor the seller. Dhgate has the worst customer service I have ever had the displeasure of contacting. They have a habit of requesting additional evidence and asking the customer to produce Hollywood grade video productions. Filing a dispute is absolutely useless. It has been my experience to just find another seller and pray I get what I ordered the first time. I have a Louis Vuitton wallet which I will never carry because it's black not the brown flower I ordered. I have a broke Rolex Sea Dweller watch in my closet. It never worked but still Dhgate released my money to the seller. That was $71.86 down the drain. Sometimes you just get lucky and get what you paid for and expected. Dhgate is not Amazon. Amazon has a real CUSTOMER SERVICE department and fixes your problem. Dhgate will blow you off and hide behind a phony email address and add to your frustration. It is useless to file a dispute but if you receive a nice pair of Gucci shoes you'll be happy. It's a roll of the dice. Sometimes it's a winner, but often times you crap out.

Placing the order was very easy

Placing the order was very easy. I'll see how long to receive and the function of component and i'll add any additional comment.

Bad customer service

I ordered a product and it arrived quite late. I was worried and tried to contact customer service which I can only do after logging in. But the site does not let me log in. No matter how many times I change the password, it says invalid password. Online chat button does not work. Complaint link is dead. Track number non existent. Its a horrible site. Luckily the order finally arrived.

DHGATE sellers have delivery issues

While DHGATE itself is OK, some of your sellers are less than truthful and NOT very helpful...my last 300 count order of TRUMP flags for $66 was shipped out from here in states oin june 8th and is STILL NOT here yet as of today aug 3..seller says its going as fast as it can but he is now 20 days PAST his 35 day guarantee and seems no one but me cares..its money im losing daily..so far the order now appears to be in Texas but STILL NOT HERE>>i will never use that seller again, and if this new order is past the 7 days he promised, then i will NEVER trust him or your site of foreign sellers again....hows this for a review???Covid 19 is NO EXCUSE..

It has always been a pretty good…

It has always been a pretty good experience ordering from DHgate. Shipping can be a little slow but all of the merchants are pretty good at responding and resolving issues. I mostly choose those that ship DHL because ePacket takes anywhere from 3 to 4 months to arrive.

I really can't give a review with this…

I really can't give a review with this purchase because I haven't reveivve a feed back on what I suggested..

I like shopping here but sometimes…

I like shopping here but sometimes items are not what they seem to be. 95% of the time everything is great.

quck delivery

Most of the time the product is good

Most of the time the product is good. But lately things been very slow. Plus the sellers act like they just don't care. And it's taken 5 or 6 months to get orders.when your are guaranteed 30 days or less. These sales people need to be held accountable.really!!

Pretty good site I have never gotten…

Pretty good site I have never gotten screwed but I'm a little anxious about this new seller I purchase from their only a couple a month old but I hope I don't get screwed from them but I know if they do for the most part dhgate will have my back and get me a refund overall I'm pretty happy I buy OTF knives from them and I get good prices

I using dhgate from yeras

I using dhgate from yeras, but from 4/5 months i can’t pay with all my cards, when i try to pay told me “payment at risk please contact your bank” how can I order now?

Getting better

Garry John HunterCanada · 4 reviews · Posted 2020-07-18

No package lost money

I made my order. Over 30 days later it still had not left China. They did resend it out. Almost 60 days later the tracking number said it had arrived. It had not. I did not ever get my package. They said it's not there problem and I had to make a claim with my post office. I did lots of running around with the post office trying to find or get my package, non worked. Post office said the sender had to make a claim..... Back and fourth.. I did not get money back or the package..... Don't bother with dhgate.. not worth it at all... Update. After posting here I was told how to get a refund from dhgate, and the refund is going through.

Sometimes the payment verification is a…

Sometimes the payment verification is a pain, overall good.

spedizione errata

Hello Another week has passed as advised by dhgate assistance and the sellers do not answer me about a shipment addressed to the USA and not to Italy and the other from May never arrived in Italy the codes are LY331690122CN RV443685153CN I would like to know from you how to request a refund thank you

Very good experience of shopping

Only buy items with review photos

Only buy items with review photos, customer support and ‘refund’ policy could use A LOT of work tho.

Some sellers sells inferior products on…

Some sellers sells inferior products on this great sites. Which doesn’t give customers good and quality satisfaction

Help

Hi, can i have information about order n. LZ166268308CN? Thanks!!!!