DreamHost

Efficient Support

Support handled my request in a very timely manner and got my site back to working as expected! I thought that I would need to wait until the next morning to get a response, though they fixed it shortly after submitting.

Super reliable, knowledgeable, and kind.

I have been a customer for 25+ years now. The web hosting has been very reliable. Can't even remember when I've had problems. And there have been times when something glitched up on my end and customer service is very responsive and knowledgeable. And they are just very pleasant folks all around. Their newsletter is enjoyable and educational.

I absolutely love DreamHost

I absolutely love DreamHost! Their customer support is incredibly responsive and genuinely helpful whenever I reach out via email

I had an issue getting the WHOIS data…

I had an issue getting the WHOIS data to change to my name. It was necessary to verify ownership of the domain so I could prove that I owned it. The WHOIS e-mail never came through, but DreamHost and their team worked on it for a few days until it got resolved. Each team member I worked with was very pleasant, professional, and very responsive.

Most helpful support staff

The staff at DreamHost are most knowledgeable, helpful, courteous, and prompt in following up with your request for support. Very Impressed!

Good webhost, helpful service

I've been using Dreamhost for a couple of years now for a simple WordPress site. WordPress updates are done for me automatically, so that's one less thing to worry about. Load times are also fast, and the monthly price is quite reasonable. Last week I had an issue with an automated spam filter, and Dreamhost's tech support was able to help me figure out what went wrong. All of the techs were patient and helpful. Definitely good service and I'd recommend them.

Excellent customer service

Web and db hosting - Dedicated server

Our organization has used DreamHost for many years. Their tech support is always helpful and responsive.

very very good service

very very good service! thanks

Dreamhost sent an email telling us that…

Dreamhost sent an email telling us that they were going to drop the web interface to svn admin. A service they have hosted for quite a while. Their email stated this only affected admin and that everything else would remain. We had no issues with that, but when the date came, they dropped the dav svn mod from apache which destroyed logging into svn. Something they never mentioned would be affected. This shut down our team with no warning and their response was basically 'suck it up! we don't care'. No idea what changed, but they are not the same anymore.

I had a 500 error on my website and I…

I had a 500 error on my website and I couldn't login into it to fix it. So I asked for support, and not long after Rafael M. had fixed it for me. As usual DreamHost delivers. They are always friendly. Maybe that is why they call themselves DreamHost :} Kind regards Bryn

quality product

Prompt customer service, easy to use product, reasonable prices. They communicate well. The web-builder Ai has now saved me so much money it is unreal. Easy to use for my simple website and leaves me time and money to devote to other things. Thank you!

Big thanks to DreamHost Pro Services…

Big thanks to DreamHost Pro Services for assistance with revising my (very old and self-created) website hosted by DreamHost since early 2000. The communications were prompt and artsy suggestions perfect without taking valuable work hours away from my day. Accomplished perfectly!

Tech Support was SO RESPONSIVE

I had an issue with an offensive email/spam I continued to receive, and I emailed DreamHost tech support. Not only did I get a response that same day, but the problem was fixed within 24 hours of me contacting them. And the technician was very friendly and helpful!

Great tech plus great human touch!

Great tech plus great human touch! Thank you for both! Farrokh Maneckshaw

I consistenly have great support and…

I consistenly have great support and their products are well priced.

Top Tier Help

Top Tier Help! I made a click/move that I thought destroyed all the work I'd done on my website over several months. Thankfully, Allan B. nixed that train of thought before the shock wore off & the stages of grief could even fully begin. He not only fixed the problems, but explained what the problems were that he fixed. A great job done, all around!

I needed to reach out to the help desk…

I needed to reach out to the help desk in March and then again in June. On both occassions they were extremely helpful! They were quick to respond. They were courteous. They answered all of my questions. They provided me with material I could read on the topic, so that I had a better understanding of what the problem was. I am extremely grateful for their help!

Appalling customer service

Appalling customer service. These people will take down your site upon a mere suspicion -not offering the chance to examine DMCA claims- and will make you lose money in the process. In practice, this means that your competition might fabricate DMCA complaints and remove you out of the equation -with Dreamhost acting as an accomplice when killing your websites. Furthermore, the hosting staff will take at least two working days to dignify an answer. A bad hosting provider, and the worse decision you could ever make.

First time using DreamHost ProService

We had a fantastic experience using DreamHost ProService. We came across an issue that our 3rd party website developer could not fix. We contacted ProService and received an immediate response with a reasonably-priced solution to our problem. The ProService team provided continual updates throughout the 2-3 days that it took to address our problems. We are extremely happy with level of communication and professionalism in our dealings with ProService. We will use them again without hesitation.