Fine Art America is the premier online marketplace for buying and selling fine art originals, fine art prints, framed prints, stretched canvas prints, posters, and greeting cards. It's also the easiest way to stay in touch with your local art scene! Our interactive website is designed to bring together fine artists, fine art galleries, and fine art collectors by providing power tools to all three groups. Artists and galleries are able to promote their latest releases and upcoming events. Collectors are able to view our comprehensive fine art directory and request bids from local galleries.
Is Fine Art America legit?
Fine Art America (www.fineartamerica.com) has a 3.8 out of 5 rating on OK.one, based on 181 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-04.
What reviewers say
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Reviewers had a great experience with this company. Customers consistently praise the stunning artwork, noting that the items arrive promptly and are packaged safely to prevent any damage. People also appreciate the platform's easy navigation and the massive variety of customizable products available for purchase.
Some reviewers were not happy with shipping delays, pointing out instances of slow delivery times and unexpected extra fees. A few customers also mentioned encountering problems with incorrect product sizing or receiving damaged items that required difficult returns. Buyers expressed frustration regarding these specific issues, which contrasted with the otherwise smooth purchasing journey experienced by most.
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The website was very easy to navigate. The ordering process was simple. My purchase came on time and in excellent condition. I am looking forward to ordering another piece of art in the near future. I will use Fine Art America again and again.
The pictures are gorgeous and very stylish....they deserve a WOW! Those of my friends that have seen them also love them...
The artist is Vicki Spindler - her photographs are amazingly beautiful!!
The Art Prints are fabulous quality and the shipping was slick and they arrived in excellent condition!
Great selection of art, great options for printing and framing, fast delivery! Once received 1. The image is beautiful 2. The packaging is very protective and 3. the product is very high quality/well made.
The photo, packaging, and mounting were all first rate. I have purchased three photos over the past several years and have always been impressed with the entire process.
Fine Art America is a 5STAR company because they provided prompt updated messages about my orders and the towels are made of excellent material and the beautiful towel images are exactly as promoted on their website and informed delivery was excellent. I have recommended them to 8 of my friends. They are rare professionals I'm happy to do business.
Print inaccurately placed in frame. Glue on fronts of two frames. Difficult to communicate with company about delivery timing and complaints. I have ordered several times from you and this was the worst experience.
Terrible service.
I have tried contacting customer and tech service multiple times because of an item that hasn't reached me for over a month, and I've had login issues that I've tried to email about and no one responded. I couldn't even contact the mail service they use as I'm not based in the US and it's not accepting requests for information.
This company is exhausting. Artists need to find another way to distribute their items.
A friend painted my daughter's dogs as a Christmas gift. Being able to take that image and replicate it perfectly on a very nice canvas bag was the perfect gift! Delivery was exceptional and the quality of the bag is excellent.
The color of the canvas print I ordered is vibrant! The item was delivered in a timely order. They have a large selection of prints....but I'm so happy with my ultimate choice. I recommend this company.
Fine Art America is mixed bag. After paying the membership fee, and uploading work for hours over a period of weeks, which includes posting all the pricing and such, I couldn't even get their web page to load. And then when I emailed their technical support, I got a No-response reply saying to use the link on the webpage THAT WASN'T OPENING. And there are plenty of similar experiences posted online.
That said, a week or so later, I was able to log in. I had to go through 6 or 7 captcha screens to do so, but at least I could finally see and share my posted work again.
Aside from those issues, there are other weaknesses to the site, such as limitations in being able to position pictures on merchandise, which have placement restrictions that don't always work well. For example, I would want all my pictures to be placed lower on their t-shirts, and I would like to be able to position my pictures to best effect on things like phone covers and such, but the positioning options are still limited at present.
There are some good features to the site, though, but the learning curve is a bit steep for new posters. I had to go through all my postings a few times as I learned how I could improve upon their display, and that is a very time-consuming process.
Fine Art America, over years, is a place we love to purchase much of the art for our home. The site is well organized. Visualizing the finished result (matted, framed) is easy, so is finding artists we love. Packages arrive secure and shipping is prompt. Customer service is reliable.
As as a Feng Shui practitioner, art and placement are dynamic features. Friends and family repeatedly compliment the result.
The wire to hang one of my pictures was not fastened. Almost as though the worker stopped when half-way done and just shipped it to me. I went to the site to complain and the pw I set up 2 weeks ago doesn't work. Reset email doesn't come. Yes I checked junk.
Review: Recurring Technical Issues on Premium Artist Accounts
Review:
I have been associated with Fine Art America for several years through my partner’s Premium artist account (Coleen Z).
Over the past year, we have experienced repeated technical problems: visitor stats frequently pause or stop updating for days (even with confirmed genuine visits), scroll arrows break and cause “forbidden” errors or reset to the first artwork, and new uploads sometimes result in “Page Not Found” errors.
These issues appear account-specific. Other artists we’ve spoken with privately report normal functionality. When we raise the problems with support, the responses are generic — typically explaining that stats are sometimes paused due to “bot traffic” and suggesting we use Google Analytics instead. This does not address why the problems are frequent and persistent on one account while others function normally.
The platform has potential, but the unreliable backend and lack of meaningful resolution after multiple tickets make it frustrating for long-term Premium artists. Greater consistency and effective technical support would make a significant difference.
Rating: 2 out of 5 stars