A very bad experience as no response…
A very bad experience as no response from customer care and does not respond on call or WhatsApp. Couldn’t complete my flight booking and lost a good rate
About Flights Mojo
Data updated- Website
- www.flightsmojo.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 44 reviews
- Replies to negative
- 0% (0/110)
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About this business
Welcome to FlightsMojo.com! We're an online travel agency focused on both domestic & international travel and are recognized by our values, commitment, and dedication to customer service. Our global collaboration with the most reputable travel suppliers allows us to give unrivalled benefits to our consumers. We provide a variety of travel services and products to make both business and leisure travel more enjoyable. You'll never be far from helpful planning and booking support with us, whether it's before or after your trip. Trust Us, We're ExpertsWe are a proud member of ASTA (American Society of Travel Agents) which is the world's largest association of travel professionals. ASTA members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc. ASTA is recognized around the world as a symbol of professionalism and integrity. ASTA is most often endorsed by the media when recommending how to find a reliable travel agent.Mission, Vision, and ValuesWith a mission and vision to change the entire travel industry, we strive for excellence in providing a wide selection of the best-value travel products and services, as well as cutting-edge technology. Our knowledgeable travel consultants can assist you in sorting through your best selections and can also design incredibly lavish trips to let you experience the world in your own unique way. We have deep knowledge of and relationships with other top-tier travel companies, allowing us to offer upgrades, additional savings and spending credits, exclusive privileges, complimentary meals, top-rated guides, and much more. We urge you to connect with us and take advantage of the most recent exclusive travel possibilities.No Cached ResultsWe display real time availability of fares and not cached results like most online travel booking systems. This means avoiding frustration of dealing with baloney of looking at good fares but finding out that there’s no availability at the time of booking. With us you are looking at real time flight availability and can finish whole searching and booking process in just a few minutes. Cutting Edge TechnologyAs a full-service travel agency, we use cutting-edge technology to provide travel inventory at affordable prices to all areas of the online travel business. We also offer a very user friendly UI, giving you hard data about the all the available flight options, multiple tools to perform the search exactly to your specific needs and make better choices. Give us a chance and see what a difference we can make!
Written by the business, not verified by us.Is Flights Mojo legit?
Flights Mojo (www.flightsmojo.com) has a 2.7 out of 5 rating on OK.one, based on 199 user reviews collected here. It is listed under Travel & Vacation and its reputation is poor. Opinions are polarized: 44% rate it 4 stars or higher while 54% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Refund, Price. Last updated 2026-09-02.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers generally appreciate the smooth travel planning, noting that agents are supportive and offer wonderful assistance during the booking process. Many customers find the support prompt and professional, ensuring that their trips are well-organized and budget-friendly. Some reviewers were not happy with unexpected extra charges, hidden fees, and frustrating issues regarding cancellations and refunds. Others experienced severe difficulties reaching customer care, encountering long phone hold times and unresponsive communication channels when trying to resolve urgent problems. Additionally, a few people mentioned that flight modifications and group booking restrictions created unexpected complications.
Auto-generated from all reviews of this business. For reference only.What people say
Bogus fee for non-existent "benefits"
I paid for additional benefits such as flight cancellation/change protection and priority boarding but I cannot get more information on how to access these additional benefits. I tried to email customer service, phone the toll-free number, contact the agency that actually booked the ticket, and email a specific flightsmojo.com staff member. The staff member said to contact the airline, the airline said contact the agency. I could not find details of the benefits and how to access them on the agency's website. They were an option that I clicked when making my purchase and happened to take a screen cap so I would be able to quickly reference them. I have the charge on my statement to prove that I paid for them. I think they were bogus.
Invalid PNR NO
Invalid PNR NO got a mail booking confirmed Coudnt download boarding pass , check with Indigo : invalid PNR , Scam Customer care :45 mins rang no one picked up, loss of money & time Be careful
Terrible experience. Extra charge for doing nothing
Terrible experience. I booked a flight from YOW to HND and initially thought everything was confirmed. Then I got a call from them asking to confirm the booking and trying to add checked luggage for an extra $100. I told them I could add luggage at check-in, but they insisted I had to do it through them. I checked online and saw the price was much cheaper elsewhere. When I declined, they said they would charge me a $50 cancellation fee. Even with that fee, I ended up getting a better deal by booking the ticket myself online.
Terrible experience
Terrible experience. Made a purchase on flightsmojo.com on Friday at 9:30am. Received an e-mail from flightsmojo.com that said my purchased was being processed and I should receive confirmation from the airline shortly. I did not receive any tickets or communication from flightsmojo.com after several hours so I tried calling their support line. Every time I called I would get an automated message saying that all the agents are busy and call back later. I also e-mailed the support line. After 75 hours after I made the purchase, I finally received a phone call saying that there was an error with my purchase and would I like to look at other options. I told them without a doubt I would not like to proceed further with flightsmojo.
Flight Mojo India make you Bonkers
I have booked ticket through Flight Mojo for two set of travellers one passnger in pnr A and 2 passengers in pnr b ( directly with airlines) Due to unforeseen event we have to cancel the ticket Pnr b was duly cancelled and refund processed and ceedited in weeks of intimation where as ticket booked with this Flight Mojo India is not cancelled so far even though same docs submitted for flight on same day on same sector and same air craft. They are still not able to resolve the issue after 60 days of intimation. Pnr CYBSMX Later they have responded that passenger was marked as no show 10 days in advance if journey received email that cancellation request is raised for refund and later such response shows how irresponsible travel agent is
Very Disappointing Experience – Misleading Prices!
I found a great fare on their site, but when I called to book, the price suddenly increased significantly. It feels like a bait-and-switch tactic. The advertised prices are not real — just a way to get you to call. Completely unacceptable and misleading. Won’t be using this agency.
Extremely Disappointed with FlightsMojo – Avoid at All Costs
I’m writing this review out of sheer frustration with FlightsMojo’s terrible service and lack of accountability. I had booked a flight to Bangalore 20 days in advance, paying ₹7,000 in the hope of saving money and securing my travel plans early. Shockingly, FlightsMojo cancelled my ticket just 4 days before my travel date—without warning, without compensation, and without taking any responsibility for the inconvenience caused. To make matters worse, I was told that they had “no control” over cancellations and that it was entirely the airline’s issue. If that’s the case, what exactly is your role as a travel booking platform? If you can’t take responsibility for the bookings you facilitate, what service are you even providing? I was left scrambling to find a last-minute ticket and ended up paying ₹13,000—almost double the original cost. And despite all this, they deducted ₹500 from my original payment as a “service charge” for a service I never received. No empathy, no support, no compensation. Just scripted replies and complete indifference. This experience was not just inconvenient, it was unacceptable. I will never be using FlightsMojo again, and I strongly advise others to think twice before trusting this platform with their travel plans. Thanks for nothing, FlightsMojo.
Deceptive Add-On and Misleading Booking Experience – Avoid This Platform!
The Refund Assurance add-on on this portal is a classic dark pattern, designed to deceive customers at the point of booking. It pretends to offer "Free Cancellation" like benefit, but in reality, you're being charged just to receive a refund faster — something that should already be your right without extra cost, especially when the airline cancels your flight or in other valid refund scenarios. The placement of this add-on at the prominent place of the booking page, styled as if it's a benefit, deliberately misleads you into thinking you’re securing a safety net — when in truth, you’re paying for nothing but early access to your own money. Let’s be honest — who cares if a refund comes in 24 hours or a week when it’s rightfully yours? This tactic preys on fear and urgency, tricking customers into wasting money on a feature that should be standard and free. Don't fall for it. Speak out. These manipulative practices must stop. Also this website is nothing more than a plain, basic booking portal — nothing special, nothing extra, and certainly nothing trustworthy. What makes it worse is as i said, the use of dark patterns to trick users during the booking process.
Great experience
Great experience! Up at the first attempt as weather conditions were perfect.
Worse experience ever booked a flight…
Worse experience ever booked a flight from Ranchi to Bangalore for around 6.7k through flight mojo, after selecting the flexible cancellation check box, i didn't get the refund when I connect to the support team then are saying will give 500rs .. ?? Seriously?? This is pathetic .
Very Bad Experience There refund policy…
Very Bad Experience There refund policy is very poor it has since more 7 days till now crossed.
Worst support Team and Worst site to book tickets
More than a month now that the flight was cancelled by the Airline @AirIndiaExpress but still did not get my refund...have been writing email to the @Flightsmojo but it has been of no help still did not get my refund. Customer care agents keep repeating that @AirIndiaExpress is not giving refund to them and hence they cannot provide the refund. The ticket was from Kolkata to Srinagar, that I had to cancel post the Pahalgam incident. Still did not receive the refund.
Its 1 star because there is not an…
Its 1 star because there is not an option of 0. My flight got rescheduled and this was notified to me by flight mojo. And they are just “sorry”.
Pro airline Anti customer
There are customer agents who act very rude and are not customer centric. They are actually friendly to company policies. They don’t care about customer Satisfaction and refunds. They don’t even share valid PNR to enable customer to manage booking. If I enter PNR in the airline portal it doesn’t work. Very frustrating , almost fraudulent service. Please avoid at all costs.
A SCAM
Be very careful with this company. I bought a ticket through them for a Spicejet flight, they took the money from my SBI bank account and sent me an email that my booking is currently being processed and that I will get a confirmation email within 30 minutes…… It’s been over 30 hours now and I still haven’t got any email yet!! My flight is tomorrow, and I have been 3 times calling them and waiting at least 45 minutes for my turn to get through, I also wrote them on WhatsApp, and I I get is the same answer: “ We have already escalated the matter to our internal team and the payment gateway for further investigation. Please allow some time for them to review and resolve the issue. We will keep you informed and share any updates as soon as we receive them.” DO NOT BUY TICKETS THROUGH THEM because your flight might never get booked and you might lose your money!
Worst customer experience ever
Extremely disappointed with FlightsMojo! I tired 6 days to cancel my flight on 29th April due to a family emergency (grandmother’s sudden demise) and immediately requested cancellation and refund with valid proof. Despite multiple emails and follow-ups, there’s been no response, no refund, no empathy. This is the worst customer service I’ve ever experienced. I’ll never book through FlightsMojo again and strongly advise others to avoid them too. Contact 9414003349
Its very terrible
Its very terrible, refund process is so much delay and his customer care no is not working. please do not use flightMojo. I think Spice jet Airlines and Flight mojo both are terrible. Spice jet has cancelled flight without intimation and no alternative flight arrangement on the same day.
Terrible Service
Terrible Service – Avoid FlightsMojo! Booked a flight through FlightsMojo and had a terrible experience. They do not answer calls and never reply to emails. Even worse, even when you book individually, they lump you into a group booking without informing you. This made it impossible to make changes directly with the airline. Extremely frustrating and unprofessional. I would not recommend using their service to anyone – save yourself the trouble and book directly with the airline instead.
Absolutely horrible experience with…
Absolutely horrible experience with FlightsMojo. I booked two SpiceJet tickets through their platform — not only was the ticket delivery delayed after payment, but when I finally received them, my name was not even updated on the airline’s system! Despite the ticket showing “confirmed,” SpiceJet informed me that without my name in their records, I wouldn’t be allowed to board. I had to follow up multiple times, send emails, and deal with unnecessary stress just to get something that should have been correctly processed in the first place. FlightsMojo’s negligence could have completely ruined my travel plans. Their support is unresponsive, their systems are unreliable, and they show zero accountability when it comes to fixing their errors. If you value your time, money, and peace of mind, avoid booking through FlightsMojo at all costs. I’m considering legal action and will be escalating this issue to the DGCA and consumer forums. Totally unacceptable.
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