SUPERAntiSpyware, located at 150 South Los Robles Avenue Suite 400, is a leading innovator in antivirus and anti-malware solutions, dedicated to safeguarding your digital world. Renowned for our powerful and comprehensive software, we specialize in detecting and removing the toughest spyware, adware, trojans, ransomware, and other online threats. Our cutting-edge technology ensures your devices are protected, enhancing security and performance. Trusted by thousands, SUPERAntiSpyware is your ultimate defense against cyber threats. Discover unparalleled protection and peace of mind with our top-rated security solutions today!
Written by the business, not verified by us.SUPERAntiSpyware (www.forums.superantispyware.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 81% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 71% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-07.
Reviewers overwhelmingly had a great experience with this company, consistently noting the exceptional quality of support. Customers frequently praise the professional, courteous, and patient staff for resolving various computer and technical issues quickly and efficiently. People deeply appreciate the very helpful remote sessions, clear step-by-step explanations, and reliable assistance provided during stressful technical difficulties. However, some customers also noted issues regarding aggressive product marketing and a complete lack of clear disclosure about software subscription limits prior to purchase. A few reviewers experienced communication delays, mentioning unanswered support requests or unexpected charges for services they never requested or needed.
Auto-generated from all reviews of this business. For reference only.James cleaned three computers in very little time. One laptop had very little RAM and he helped me decide which programs I could uninstall or not run on start-up. I'm not very technical, but his directions were clear and easy to understand. My laptop now runs very fast. It was very friendly and professional technical assistance.
Hi Al, thanks for the great review. We appreciate the kind words.
Excellent! Highly recommend!
Hi Lois, thank you for the kind words and recommendation! We're glad you had a great experience.
The technician was competent, professional, well qualified, and very easy for me to follow and understand. I appreciated his help and excellent service.
Hi Robert, thank you for the detailed feedback! We're happy to hear our technician made the process easy to follow and delivered excellent service.
I've been with this company quite some time now and my experience over that time has always been of an excellent standard.
Hi Tecwyn, thank you for your continued loyalty! It's great to hear your experience has consistently been a positive one over the years.
These people are good at their jobs. and I highly recommend them...
Hi Truman, thank you for the recommendation and the kind words! We're glad our team delivered and we appreciate you taking the time to leave a review.
The US Tech Support team is the best ... knowledgeable, professional, and focused on customer satisfaction.
Hi Jon, thank you for the great feedback! We're proud of our support team and glad that came through in your experience.
I have had System Mechanic for several years, off and on, and they are always top notch. They are always very professional, courteous, and knowledgeable. I would highly recommend this company.
Hi Brian, thank you for your loyalty over the years and for the kind words! We're glad our team has consistently delivered a great experience and we truly appreciate the recommendation.
The technical support was great. I like the professional knowledge, the patience, the explanations, the friendly and helpful interactions to answers to my questions and concerns. Generally, I am very pleased with the support of the team from IOLO System Mechanics. Thank you
Hi SB, thank you so much for the detailed feedback! It's great to hear our team made such a positive impression, and we truly appreciate your kind words.
First, Trisha and then Jaime, the support team did a very good job. For almost an hour, my computer was serviced and in the end it ran like new! I really enjoyed the support and mostly, the end result.
Hi Rafi, thank you for the kind words! We're glad Trisha and Jaime were able to get everything sorted out and leave your computer running like new. We appreciate you taking the time to share your experience.
Tech person was easy to understand, polite and helpful. Problem was solved!!!
Hi Charles, thank you for sharing your experience! We're glad to hear the issue was resolved and that our tech made the process easy and straightforward.
I have used this compny for years and they have always solved my problems.
Hi Joy, thank you for the kind words and for your loyalty over the years! We're glad we've been able to consistently help. We truly appreciate your continued trust in us.
I signed up for a 1 year subscription to Superantispyware for £17.99 annually. Six months later I noticed they were taking £17.94 out of my account. (What the UK Money Saving Expert website calls "Zombie subscriptions". Their article on this prompted me to check payments going out of my account, which is when I noticed the payments. Because of how they take the payments it doesn't show up in my regular direct debits) When I finally got through to them on the Superantispyware web chat after several ignored emails they replied from an address of a company called USTechSupport. They had signed me up for a monthly technical support line service I hadn't asked for and didn't need. That explained the spam messages I had been recieving from USTechSupport which, as I'd never heard of them went straight to my spam folder. In disputing the charges I also got emails from an organisation called Iolo.com, which further confuses the issue. So beware! If you think you've signed up for a year with Superantispyware the small print signs you up to USTechSupport for a monthly fee unless you cancel it. I didn't get the email saying they were going to charge this, presumably as it came from USTechSupport so went to my spam folder. When I complained and cancelled they only refunded the last month. So I've been scammed out of £89.70 for a service I never knowingly requested or needed. SuperScamware indeed! Update 04/06/2026 - UNBELIEVABLE!!! They have just emailed me to say my subscription for this scam will AUTOMATICALLY RENEW IN THREE DAYS!! I've emailed them to cancel, AGAIN, as you can't log in directly. They emailed me back a link for me to go in and cancel it myself!!! I'm on holiday and am not going to waste any more time on these shysters. My bank have instructions not to pay them another cent. AVOID, AVOID, AVOID!!!!
Hi Neil, Thank you for taking the time to share your feedback. I'm sorry to hear your experience with our billing process was less than satisfactory. Please know that your concerns have been noted and will be taken seriously. Your feedback regarding the subscription and charges to your account is important and will be shared with the appropriate team for improvements. If you would like to share more about your experience, please contact our support office or feel free to reach out to me directly at [email protected]. Best, Reputation Manager
Thech wa able to locate and fix the sofware issue whith my printer
Hi Vincent, thank you for the kind review! We're glad our tech was able to track down and resolve the issue. We appreciate you sharing your experience.
Thank you for the 5-star rating, James. We appreciate your support!
I have used US Tech Support for several years. I have never been disappointed with them. They are always very prompt, courteous and knowledgeable.
Thank you for your continued support over the years. We appreciate you taking the time to share your experience.
I was able to speak with a tech right away without waiting for a callback. Henry solved the problem very quickly. I am extremely satisfied.
Thank you for your feedback. We’re glad everything was resolved quickly.
Aaron was super patient and helpful. He really knew what he was doing!
Thank you for the great feedback. We’re glad to hear Aaron was patient, helpful, and knowledgeable.
Used to be a good company. I've given a few chances, and gotten 0 replies to any of my tech support needs, help of any kind. They require your email and phone number, I said text only, I have not gotten any emails,or texts from this company. Are they just calling me even though I've said not to? Customer of years, if I don't get a reply by the end of this month, I'll take my business elsewhere, and suggest others do the same. Super Antispyware, check if there's a communication issue there, or your inbox is just full, because for some reason you nolonger reply to support requests!
Hi Itty, Thank you for taking the time to share your feedback. I’m truly sorry to hear that you’ve felt ignored or unsupported after reaching out for help. Your feedback is important, especially as a long-time customer. No one should feel like their support requests are going unanswered or that communication preferences aren’t being respected. Please reach out to me directly at [email protected] so I can personally look into what may have happened and ensure your concerns are properly addressed. Best, Logan D. Reputation Manager
The ability to understand whats going on. Joh was awesome in his job and explained everything as he did it. The best experience I have ever had.
Thank you for taking the time to share your feedback. We truly appreciate it.
Constant pop up saying there is an update. There is no update just buy the full version. This happens multiple times a day. Even during games and videos. Highly invasive. Ive used for years will never be using it again. Making sure family and friends do the same. Another aggressive harrasment company pushing their product down your throat. IM DONE WITH IN. GOOD RIDDANCE!
Hi Jay, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience has been so frustrating. Your feedback is important, and we never want our software to feel disruptive or intrusive. No customer should feel interrupted or pressured while using their device. Please reach out to me directly at [email protected] so I can personally look into this and help address what’s causing the repeated notifications. Best, Logan D. Reputation Manager
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