SUPERAntiSpyware, located at 150 South Los Robles Avenue Suite 400, is a leading innovator in antivirus and anti-malware solutions, dedicated to safeguarding your digital world. Renowned for our powerful and comprehensive software, we specialize in detecting and removing the toughest spyware, adware, trojans, ransomware, and other online threats. Our cutting-edge technology ensures your devices are protected, enhancing security and performance. Trusted by thousands, SUPERAntiSpyware is your ultimate defense against cyber threats. Discover unparalleled protection and peace of mind with our top-rated security solutions today!
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Is SUPERAntiSpyware legit?
SUPERAntiSpyware (www.forums.superantispyware.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 81% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 71% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-07.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company, consistently noting the exceptional quality of support. Customers frequently praise the professional, courteous, and patient staff for resolving various computer and technical issues quickly and efficiently. People deeply appreciate the very helpful remote sessions, clear step-by-step explanations, and reliable assistance provided during stressful technical difficulties.
However, some customers also noted issues regarding aggressive product marketing and a complete lack of clear disclosure about software subscription limits prior to purchase. A few reviewers experienced communication delays, mentioning unanswered support requests or unexpected charges for services they never requested or needed.
Auto-generated from all reviews of this business. For reference only.
I've use System Mechanic for a long time to clean-up and maintain my computers operations and found their customer support to always be friendly and ready to help in what ever way they can.
Reply from SUPERAntiSpyware2026-02-24
Thank you for being a long-time System Mechanic user. We’re glad to hear our customer support team has been helpful.
I have been using iolo and their productsr many years with them helping me with problems originally on my desktop, and now my 2nd laptop. They;ve helped me with problems large and small with the same curteous, friendly, and always professional service.
Reply from SUPERAntiSpyware2026-02-10
Thanks for the great review, Beverly. We appreciate the support and recommendation of our friends at iolo.
Jeremy was very professional, knowledgeable - he listened, noted the issues I mentioned and fixed my computer. He is a great guy who interacts with patience and understanding- highly recommended 10/10
Reply from SUPERAntiSpyware2026-02-10
Thank you for the fantastic feedback, Christine! We appreciate the kind words and recommendation.
I am an old man and without the help i get I would be out of a computer that operates properly. Extremely helpful and courteous and also patient with me.
Reply from SUPERAntiSpyware2026-02-05
Thank you for taking the time to leave a positive review, Mr. Howell. We greatly appreciate your feedback.
Failed to fully disclose limits of service prior to my subscription.
Although I love the tech support and the people are super accommodating and they get the job done.
The sales people told me tech support covered everything cell phones, printers, computers, internet issues. they never told me I was limited to "ONE" computer, cell phone etc..... prior to the sale!
I found out when I called for tech help. So much for full disclosure prior to the sale! They did take my money without full disclosure.
Reply from SUPERAntiSpyware2026-02-05
Hi Jon,
Thank you for taking the time to share your experience. I understand how disappointing it must have been to learn about service limitations only after you had already subscribed, and I’m truly sorry that this was not clearly explained upfront.
While I’m glad to hear our technical support team was helpful and accommodating, no customer should ever feel surprised by after a purchase. Your feedback is important for improving how this information is communicated.
Please feel free to reach out to me at [email protected] if you would like to share more details about your experience.
Best,
Logan D.
Reputation Manager
Legit, professional, fast, knowledgeable. Am a repeat client.
Needed help last year and found these guys. FABULOUS. Had a couple messes so stayed with the monthly and used them 2 or 3 times in 2 months. Later had another issue - straight to support.com for an easy, quick professional resolution. This time, accidentally deleted something unknowingly and didn't know how to get it back in place but knew exactly where to go to get it fixed! Contacted and resolved within an hour.
Reply from SUPERAntiSpyware2026-02-05
Thanks for the fabulous review, Bitsy. We appreciate the detailed feedback and are happy you're pleased.
This was the most pleasant remote session I have ever been on. Jon Hable was professional, and, most importantly, knew what he was doing. He got right to the problem and solved in in about 15 minutes.
Reply from SUPERAntiSpyware2026-01-23
Thank you for taking the time to leave such wonderful feedback, Jim! We appreciate your support.
Very professional and things were done in a timely fashion. Also explained everything as they went along.
Also gave you the best program for what I needed.
Reply from SUPERAntiSpyware2026-01-20
Thanks for the feedback, Harvey! We’re glad the team provided professional service and explained everything clearly throughout the process.
They are always available right away to solve my problem. no waiting to make a tech appointment.
They always assure me the problem will be solved. And By God's Grace and their expert knowledge it Always gets fixed in time to met my deadline. . They are professional in manner but they express genuine concern for your situation .
Reply from SUPERAntiSpyware2026-01-20
Thanks for the kind feedback, Siiri! We’re glad the team was available right away and able to resolve the issue when it mattered most.
agent said price was 19.95 one time. it turned out to be 19.95 per month
Reply from SUPERAntiSpyware2026-01-20
Hi Zaheer,
I'm sorry to hear about your experience and I appreciate you bringing it to my attention. I understand how concerning pricing confusion can be.
Your feedback will be reviewed internally to determine if there was a mistake in communication made by the agent. We will be sure to correct any errors moving forward.
Please reach out to me directly at [email protected] so I can look into this further and help clarify what occurred.
Best,
Logan D.
Reputation Manager
I got great service today but for months now, I had a very concerning experience. I have been a customer for about 15 years. Previously Support.com
I got quick service without having to go through the sales team whose only goal is to sell you what you don't ask for or need. They try to use scare tactics to sell you. it really pisses me off. Just get me to tech people and get my problem fixed. They even signed me up for one I did not approve and I had to get it removed. Commission sales I guess.
Reply from SUPERAntiSpyware2026-01-20
Thank you for sharing your experience, Sonny. We appreciate your long-time loyalty and understand how frustrating it can be to feel pressured or diverted from getting straightforward technical help.
Your concerns about sales interactions have been noted and will be reviewed internally. I take feedback like yours seriously and I would like to know more.
If you’re open to it, please reach out to me directly at [email protected] to share additional details about your experience.
Best,
Logan D.
Reputation Manager
Earvin was diligent,patient, and thorough. He resolved all issues and explained everything consisely and efficiently. Would highly recommend
Reply from SUPERAntiSpyware2026-01-14
Thanks for the great feedback, Harris! We’re glad Earvin was able to resolve the issues thoroughly while explaining everything clearly. We greatly appreciate your recommendation!
I have been with this company for many years and appreciate the security I feel my computer has. I've only had one problem over all these years and the tech fixed it without issue. Thank you Iolo!
Reply from SUPERAntiSpyware2026-01-14
We’re glad you’ve had a positive experience over the years and that the team was able to quickly resolve the issue. We appreciate the kind words, Christine!