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Written by the business, not verified by us.Garmentory (www.garmentory.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-25.
Reviewers overwhelmingly had a great experience with this company. Customers truly love the wonderful wide selection of unique clothing, shoes, and accessories from various independent boutiques available on the online platform. Buyers frequently mention that orders arrive very quickly, items match their exact descriptions perfectly, and packages are always securely prepared for safe shipment. However, some people mentioned very frustrating issues regarding missing merchandise, unhelpful customer service responses, and significant delivery delays without proper resolution. Others also noted that completely unexpected shipping costs, international customs tariffs, and expensive return fees made their purchases feel very frustrating and disappointing overall.
Auto-generated from all reviews of this business. For reference only.My order was processed and shipped very quickly. I received the SATISFY JUSTICE CORDURA 5L hydration vest on July 18 as scheduled. Product condition is exactly what was shown on the page. Satisfied with the whole transaction.
Very well organized. Loved the brands on there. My package got to me fast, even though i'm not fussy about super fast shipping. This was just the right amount of wait.
Great offerings and can find those one of a kind pieces that you can't find anywhere.
I received a partial order and Garmentory’s customer service was so present and quick in their response! My order was fulfilled a couple of days later and I am an extremely happy customer.
Fast delivery, quality product!
I fell in love with a Christian Wijnants denim jacket that a boutique in Durham had 1 of and it was on hold. The only other place in the universe that had it was found via Garmentory. Thank you so much for helping me track it down and purchase it!
Garmentory is an unethical brand and SEEL is a total SCAM! They are like many insurance companies where their mission is to NOT pay you even if you have their insurance and never received a package. Here is my situation- I bought a sweater for my daughters birthday from Garmentory. Garmentory uses SEEL as their package insurance- which I agreed to. My daughter never received her sweater so I made a claim to Garmentory/Seel. After no less than 10 emails back and forth between Garmentory and SEEL - SEEL told me that they refused my claim because I didn't live within 5 miles of where the package was supposed to be delivered. WHAT??? You mean their insurance doesn't work if I send a gift to someone? Where was that ever documented?? So I then had to start the entire process having my daughter submit the claim since her house is where it was supposed to be delivered(this made no sense to me). They then said that she would have to set up an appointment with a notary to validate she didn't receive the item. My daughter is working on set(she works in entertainment in LA), 14 hour days during the week and cannot get on a call with a notary while she is working. She doesn't have a day off until the end of August. They said she had to get on a call in the next 7 days. This is crazy that they would require the proof of burden to be on my daughter, this is why I got the package insured. To make matters worse, I ordered another sweater for my daughter because I was sure that Garmentory or Seel would provide me a refund. So I have now paid for the sweater twice. I did get the 2nd sweater delivered to my daughter. I even went back to Garmentory and requested that they intervene. They received two payments from me. Clearly I wouldn't have ordered the sweater again if I had already received it. Garmentory refused to accept any responsibility or acceptance that this is damaging their brand. They refused to give me my money back either. Thus, I called my Chase Visa card- submitted a fraud and they took the money back from Garmentory for the first sweater and gave me a refund. I will never support Garmentory as a brand and will make sure I NEVER choose SEEL to insure any package I ever have delivered. They are a fraudulant company. I don't understand why all of these retailers are making the consumer pay extra now for insurance. Why aren't they responsible for the delivery of their packages? Just another way for taxing the consumers. VERY sad.
Great product. I bought cowgirl boots. I had no luck finding my size anywhere else. I found them with Garmentory😁They shipped quickly in original beautiful box protected by shipping box. They arrived fast with a personalized thank you note that I really enjoyed. The boots were perfect & just what I had been searching for. Very high quality on sale for $100. Off the price. I really recommend buying from them.
Great price, fast shipping, no complaints!
I picture this website as a bunch of boutiques in a trenchcoat. You've got people with amazing taste curating and hunting down indie brands that make interesting, original, and well crafted clothes. I've never had an issue with an order yet and I'm always happy with my purchases.
Beautiful products, exactly as described, and quick shipping.
Great for items I cannot find in person, good sales.
Great service, amazing variety in stores and products.
Fast delivery, great prices!
Amazing experience with Garmentory! I can't recommend Garmentory enough. Every time I interact with them, they are so attentive and quick to respond. Their service is truly excellent and they genuinely care about their customers. ^^
excellent service and ability to find a product I had been looking for for a while and on sale. will be back to buy again.
I really had a great experience with Garmentory. Questions were answered promptly and I love what I bought
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