Absolutely awful company
Absolutely awful company, and customer service. Purchased shoes and they sent the wrong size. Returned via the return label they sent. Would not provide a refund. Worst customer service, terrible company don’t trust them.
Shop the world's top indie boutiques. Clothing from emerging designers such as Rachel Comey, Ace & Jig, Black Crane and more. Free shipping and returns.
Written by the business, not verified by us.Garmentory (www.garmentory.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-25.
Reviewers overwhelmingly had a great experience with this company. Customers truly love the wonderful wide selection of unique clothing, shoes, and accessories from various independent boutiques available on the online platform. Buyers frequently mention that orders arrive very quickly, items match their exact descriptions perfectly, and packages are always securely prepared for safe shipment. However, some people mentioned very frustrating issues regarding missing merchandise, unhelpful customer service responses, and significant delivery delays without proper resolution. Others also noted that completely unexpected shipping costs, international customs tariffs, and expensive return fees made their purchases feel very frustrating and disappointing overall.
Auto-generated from all reviews of this business. For reference only.Absolutely awful company, and customer service. Purchased shoes and they sent the wrong size. Returned via the return label they sent. Would not provide a refund. Worst customer service, terrible company don’t trust them.
Quality, Price and Delivery are a potent combination in the online retail game
This was my first purchase from Garmentory, and I was very satisfied with the experience. I'd love to buy from them again!
I love Garmentory for its beautiful selection of clothing, shoes and accessories. Everything is so unique. Descriptions are spot on and everthing I have ever ordered has fit perfectly.
Very nice and helpful when answering all my questions!
I would have put no stars had it allowed me to still give a review. This company is horrible. I bought a shirt on sale and ended up being informed the day it was supposed to be delivered that the shipping and tariffs were going to be more expensive than the actual shirt cost me to begin with. I had to pay it because I needed it for an event. However, it was never delivered to me. It was delivered to another address across town. I immediately provided them with the information of the individual that reached out to me that received it and they kept telling me that I needed to reach out to them and get the package. Even though I paid for the insurance. Then when I reached out to the individual who received my package, they said it had been picked up and returned. This company then sends me to file a claim which was also a hot mess. They kept having issues with their system and then when they finally got it working (after days of going back and forth) the company wanted an ID, social, car I drove, where…. Very weird information. I am just going to lose my money which now was about $300. Will absolutely never support this company and will tell everyone to avoid.
I bought a Trudon candle and not only was it 50% off, but it shipped very fast and arrived in perfect condition. I couldn’t be happier. This was my first time ordering from Garmentory and I couldn’t be happier.
Awesome - straightforward and great transaction.
I have been able to find items in my size that I couldn’t find anywhere else. The last shirt I just purchased from Garmentory was an impossible to find Gitman Vintage shirt and the price was a bargain. I have never had a problem with any of my orders.
Garmentory is a great online hub for smaller brands and boutiques. Each item received has been as pictured and good quality. Shipping times have varied between vendors, but I have not had any issues with items.
This site is a wonderful opportunity to shop thru out the country. They have let me get the most beautiful unique items from around the world. Each shop takes great care and sends the items beautifully. It is now one of my favorite “Go To” places for a wonderful item, that is hard to locate.
Garmentory is a very cool online boutique that works with small shops throughout the country.
I love the independent brands on Garmentory
Great selections and awesome way to discover and support small businesses! Straightforward pricing and shipping.
Garmentory is a great website that carries high quality niched garments for a reasonable retail price or even on sale. My first purchase on Garmentory was a Double Heavyweight Tee from Wonder Looper. They delivered on time and the garment was in excellent condition. Definitely recommend this retail website.
Interesting concept and only tried then once but no issues and super fast service from the merchant I dealt with
Garmentory is a truly one-of-a-kind shopping experience. I love that I am supporting small businesses with unique selections. Every shipping experience I've had has been great.
Garmentory always has an impressive selection and whenever I order from there I receive items that are great quality. I love learning about new boutiques and supporting them across the country!
I have purchased from Garmentory several times. Great selection of products sourced from a rich selection of independent shops.
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