Bellhop Moving

The movers were very professional…

The movers were very professional detail, orientated, and put everything where I asked them to put it. I was very pleased and happy with the service that was given. I would definitely recommend.

Delaney WinborneUnited States · 1 review · Experienced 2024-10-29 · Posted 2024-12-11

I had a terrible experience

I had a terrible experience with bellhops. Would not recommended. They charged me without my consent for a service they didn’t do and customer service was not helpful at all. They refused to refund me even though I called them as soon as I saw the unauthorized charge to my account.

Great people!

Great

Great, quick job! Very nice.

The worked very quickly and carefully!

Adia StokesUnited States · 2 reviews · Experienced 2024-12-09 · Posted 2024-12-10

AVOID

Unclear how this company is rated so highly, perhaps there are regional differences. If in Atlanta area, please avoid at all costs. NOT A MOVING COMPANY. They contract moves to anyone - no one shows up with a Bellhop truck or a Bellhop shirt as advertised or suggested. They also train movers on the job. Their claims policy is written so that practically anything can be destroyed and not covered - “Marble, ceramic, particleboard, chip-core, or pressboard, “natural materials”, whatever they consider minor damage or if the item was “too” heavy” - none of that is covered or reimbursable if damaged according to fine print. I suppose concrete would be an unnatural material but would probably be too heavy to be covered. I was told I would be receiving a full-service move. I very specifically discussed a full service move with Bellhop coordinators as including disassembly, protection and reassembly of my furniture. The individuals showed up separately, not as a team, with no packing materials or boxes. Furniture was not properly padded. Large portions of furniture was left exposed or not padded at all despite repeatedly requesting furniture padding and wrapping. 3 individuals were training another 2 “recruits”. One of the “recruits” showed up over an hour into the move, disrupted the move long enough to destroy my desk and then was sent home. It was a disaster. My L-shaped desk was destroyed. My large ceramic planter that was part of a set was destroyed. My entertainment center was broken. 2 of my 6 dining room chairs were dented. My sectional couch was left standing on end vertically (on the sides) . My guest bed could not be put back together because items were left at my old address. I dont hold the movers as responsible as I hold Bellhop for sending an ill-prepared team. They are also responsible for assuring me of a “full-service” move with appropriate furniture care, assembly and reassembly. I specifically clarified with BellHop personnel that my furniture would be taken apart, PROTECTED and reassembled and was reassured that it would. I also clarified this with the move lead via text the day before. I would prefer to pay more and have my items delivered intact and receive an actual full-service move. I wish I had been given appropriate, transparent expectations.

Thanks Bellhop!

Fast, efficient, friendly service.

Our team did a fantastic job

Our team did a fantastic job. It was estimated to take 5 hours but they got it done in just two! We would definitely hire them again next time we move.

Another great move with Bellhops

Another great move with Bellhops! Miguel and Bard were amazing - so helpful and kind with moving all of my furniture and getting it placed exactly where it belonged. They also helped me with loading some items from my patio that needed to go elsewhere. Always have had a great move with Bellhops.

Aaron McColloughUnited States · 1 review · Experienced 2024-12-09 · Posted 2024-12-09

Great work!

Guys were professional, efficient, and strong. They made very short work of a complicated furniture unloading that probably would have been the death of me, if I had tried to do it.

Jennifer BaileyUnited States · 1 review · Experienced 2024-12-06 · Posted 2024-12-07

Team was fantastic

Team was fantastic! They worked super hard to make sure that we were in our new house today!

Stress free

Stress free. The guys were so kind and moved so quick! I took a phone call and before I got off they had all my furniture wrapped and ready to load. They easy to communicate with and made sure sure I was happy with where all the furniture ended up.

Veronica GarciaUnited States · 2 reviews · Experienced 2024-12-05 · Posted 2024-12-06

Guys were amazing

Guys were punctual, respectful and professional

Sarah C VijUnited States · 1 review · Experienced 2024-12-04 · Posted 2024-12-05

Couldn’t have gone better

The guys were incredibly kind, hard-working. They took zero breaks. They helped me move things a few times and put things together for me. They asked me several times if everything was looking good. Overall, a really wonderful team. Exceeded my expectations.

My movers were prompt,friendly and…

My movers(Francis and Jesse) were prompt,friendly and quick. They even problem solved a few times.

Michael and his partner we’re great

Michael and his partner we’re great! Fast and reliable. Would recommend!

Andrea BUnited States · 1 review · Experienced 2024-12-04 · Posted 2024-12-04

Amazing experience

Amazing experience! Pat is the best bellhop lead I’ve ever had!! Definitely will recommend her and bellhops to everyone.

Jesse RandallUnited States · 1 review · Experienced 2024-12-02 · Posted 2024-12-03

Great movers

Great movers, and great at stacking the pod! 5 stars!

They were swift and on time

They were swift and on time. Very pleasant as well. The job was done efficiently!

The movers were professional and courteous. I would have given five stars but an item was destroyed and the settlement Bellhop expects me to accept is not enough.

The movers were professional and courteous