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Bellhop Moving

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200 reviews

3.4200 reviews
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About Bellhop Moving

Data updated
Website
www.getbellhops.com
Category
Home Services
Location
United States
Status
Unclaimed
Last 12 months
40 reviews
Replies to negative
5% (4/78)
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About this business

Bellhop is on a mission to change moving as we know it: bringing excellent service, transparency, and affordability to an industry that is known for letting customers down. Having executed hundreds of thousands of moves nationwide, Bellhop knows what’s required to make your move successful (and we have the data to back it up).Our online booking platform makes it easy to receive an estimate and book your move from the comfort of your couch. Whether you require local, long distance, or labor-only services, our technology seamlessly matches you with movers and professional drivers who are best suited for your job. And you can manage every aspect of your move online from your customer dashboard, including scheduling, communication with your move-day team, and even tipping.Available in 70 cities across 30 states, Bellhop has you covered with flexible service options, friendly and experienced movers, competitive pricing, and the industry’s best customer support. But don’t just take it from us – check out our customer reviews, which speak for themselves.Local MovingLong Distance MovingLabor Only ServicesApartment MoversLast Minute MoversCommercial MoversGet a free estimate today and book with $0 down!

Written by the business, not verified by us.

Is Bellhop Moving legit?

Bellhop Moving (www.getbellhops.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is mixed. Opinions are polarized: 60% rate it 4 stars or higher while 36% give 1 star; The business has replied to 5% of negative reviews; Reviews mostly discuss Price, Product. Last updated 2026-09-02.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers generally find the online scheduling convenient and appreciate when the moving team arrives on time and works efficiently to complete the job. Many customers note that the upfront booking process makes coordinating relocation details straightforward and manageable. Some reviewers were not happy with late arrivals, as certain teams showed up significantly behind schedule without proper tools. People also mentioned damaged items, rough handling during transport, and unexpected extra charges added to their final bills. A few customers experienced poor communication from drivers and felt very disappointed by the overall standard of service.

Auto-generated from all reviews of this business. For reference only.

What people say

Maybe I missed something? But...

Disclaimer: This is probably on me for not researching and completely understanding what Bellhop is/does: I requested three movers to help load my Uhaul for a one-way move out of state. The morning of my move, five movers turned up. Apparently, Bellhop assigned two brand-new movers to my load-up (it was both of their first moves ever). This is all fine and good, but the three experienced movers let the new movers do the truck organization, leading to a not-very well-packed truck (when we arrived at our new home 6 hours later, the unloaders said, "oh wow...did you do this yourself?"). I'm not sure if Bellhop assigns new movers to jobs expecting the more experienced hires to train them, but if so, I don't think that plan is working very well. Additionally, having five movers for a one-bedroom apartment was inefficient because they were in each other's way - I would have really preferred two experienced movers and one new mover or something. And just a note that they also don't arrive with any tools or supplies at all, so keep that in mind when you're packing (we ran out of tape, which again is on me). At the end of the day, it was easy to set up and the move got done with 30 minutes over the estimated 2-hour timeline (again, for a one-bedroom that was fully packed, just needed to wrap the furniture items in blankets), but it all worked out.

Great Contractors, Tricky Interface

The move itself went fantastic, cannot recommend my moving crew enough. I did have trouble actually booking the appointment, though. I had multiple agents messaging me before I'd even finished putting in my information, and in the confusion I ended up setting the same appointment twice.

Reply from Bellhop Moving2024-12-20

Aubrey, Thank you for sharing your experience with us! We're so glad we got the chance to help out with your move. We also appreciate the feedback regarding your booking experience. Best, Bellhop Support.

This company is incredible

This company is incredible. Marlo Braulyn and Donte did an OUTSTANDING job. They were polite and efficient, and really made a tough move into an easy one. They are exemplary employees. Marlo did an AWESOME job with communication during the entire move. I would recommend this crew and company to anyone, planning to move.

Reply from Bellhop Moving2024-12-20

John, thank you for sharing your positive moving experience with us. We're so glad that you trusted us with your move.

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