Google (www.google.com) has a 2.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 61% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, User experience. Last updated 2026-08-12.
What reviewers say
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Most reviewers were unhappy with their experience overall. Many people expressed major frustration with the website and search tools, finding them confusing, slow, and completely unreliable for their daily tasks. Consumers also reported poor product performance, unexpected repair charges, and frustrating automated customer support that completely failed to resolve any issues.
Some reviewers were happy with the efficient and professional service provided by local garages, home repairers, and small businesses. Customers frequently praised these staff members for completing difficult tasks quickly, offering helpful advice, and delivering excellent results. Others mentioned discovering welcoming local shops with friendly teams and wonderful product varieties.
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Google can't afford a human support. You are dealing with nobody & should not even patronize them by using their free services. The day will come that you would need the human you trusted with your credentials & even their premium plans won't help. You will soon realize that the thing seems to be managed by ghosts and the cheapest AI models. Google generalizes personal problems & sends you to a community tab of the obvious. The actual problems are never handled on Google. They will never fix their platform because they make money as long as you search. You should not be entrusting the disguised disgust with important aspects of your life. The aged company should have a live human support by now. Google does not even have a general support email despite them offering Gmail as a free option to send mails. It so ironic & I am disappointed at the hopes/trust I had for this company without checking facts first. The community tab posts are useless and frankly only improves their search engine optimization and traffic. How do you offer Gmail and don't have time to make a general support email as the individuals currently getting fat from eating the company's wealth. Google does have time to change the unimportant cover art for the Google logo on celebration days that not everyone even celebrates
For such a rich and wealthy company Google appears to be failing on a number of levels. I guess it’s because it’s USA and completely profit driven?
I have a nest protect smoke detection system in my home that is due for replacement. Google have decided to no longer support or manufacture this product and instead refer people on to First Alert a USA based smoke detector manufacturer, which Google report as compatible with the Nest system. Big problem after going onto their only web site, which is USA, they don’t ship to the UK. What a complete waste of time.
I feel very let down by Google on this issue as I have make quite a significant investment into their Nest system. Only to find that some faceless board member has decided that some specific part of it isn’t making enough profit? They have reduced the functionality of the nest thermostat system. So it’s not really what I originally bought into.
The real killer is that they don’t offer a refund and they certainly can’t offer a replacement.
This company is great for information but it’s slowly turning back to we can’t trust shit we see on google. They lied about my friends website..and put his Domain in a list of fraudulents which is false he has had his bussiness for 17 years
Ask it the same question to get 6 different answers.the site is run for corporate profit rather than give you the correct answer .
Google rushed in before other company's could .to make money.
It pisses me off on a daily basis.if you are lucky enough to find outvthe right answer yourself and you tell hey google the answer it agrees so it's learning from you. Absolutely useless just to make bleeding money. Simple.
Thrive Spa in Caribou Maine is a wonderfully comfortable place to have a massage, sauna or foot detox. They have one of the only float beds in the county and what a relaxing experience that is! Highly recommend any (or all!) their services!
Invation of privacy no rights for British citizens
Everytime I search up something like adventure island or how to take care of my mango plant google directs me to a page asking me to prove I’m not a robot! It’s a invasion of privacy! I don’t use google I’m using safari search engine & I closed my gmail account why are they controlling the internet & stopping people from search up things their is nothing unusual about the things I’m searching at all! I’m not committing any crimes but what right do they have watching my activity online anyway these currupt American businesses are controlling everyone & everything it’s got to stop
Google Ads has lots of bot traffic won't refund proven IVT reports
As an expert Marketer Google ads is rife with bots. I have proof from my click fraud tools most of the clicks are bots even in conversion campaigns. I encourage business owners to use other platforms and not meta either since that is terrible too. If we all go somewhere else Google Ads will die off. I've moved my budgets 100% to other platforms and couldn't be happier.
Their support is at least human unlike Meta and just slightly easier to reach but they don't look at evidence from multiple click fraud tools and won't refund IVT reports. Stay away from at all costs.
We had a wonderful visit to the Aldwick Estate, which included a vineyard tour, a comprehensive tasting, and a delicious picnic. The tour of the vineyard and the tasting were led by Charlie, whose depth of knowledge, clarity of explanation, and obvious enthusiasm for his subject matter, the Estate and his role in it shone through.
Google Removes Genuine Customer Reviews Without Valid Reasons
I no longer trust Google Maps reviews as a reliable reflection of real customer experiences.
I wrote a genuine review based on my own direct experience with a postal services provider, supported by documented evidence. The review was not false, abusive, promotional, or misleading. Nevertheless, Google removed it and refused to restore it despite multiple appeals.
What is most concerning is the lack of transparency and the contradictory explanations given by Google. First, Google claimed that the review violated its policies. Then, it stated that the content was "repetitive." Finally, Google claimed that I had deleted the review myself, which was false. The review remained published for nine days before Google removed it.
Receiving different explanations for the same decision raises serious concerns about the reliability and accountability of Google’s review moderation system.
A platform used by millions of consumers has a responsibility to protect genuine customer feedback. When legitimate reviews can be removed without a valid justification, consumers are left with an incomplete picture of real experiences.
I submitted several appeals and gave Google the opportunity to correct what I believe was an unjustified removal. Instead, Google maintained a decision that was never properly explained.
Other users have reported similar experiences, suggesting that this may not be an isolated issue. For this reason, I have reported this matter through Trustpilot and a complaints platform, as a warning to other consumers.
My experience has seriously damaged my trust in Google’s ability to manage reviews fairly, transparently, and responsibly.
Whilst driving my gear cable snapped which meant I could not change gear and not reverse. I called out the AA. The machanic spotted the problem but was in no position to repair it. He arranged a collection of the vehicle to my garage. I waited finally until 00:45, a wait of 6.25 hours. Finally, when the AA realised that they did not have the resources, they contacted Angel Tyres of Romford at 23:30 to send a trailer to collect my vehicle and deliver toto a garage in Braintree. The vehicle reached me by 00:45 hours, and within half an hour, I was en-route to my home. Saf, the driver, carefully loaded my vehicle, drove safely and delivered my vehicle to the garage by 2:45 a.m. he then kindly took me home. Without assistance from Angel Tyres, who know how much longer I would have had to wait! Well done Angel and Saf
It’s about alliance medical image hub. They Promis take you can easily access your images of your scans on image hub, but it doesn’t work with the login details they provide. You can write emails to them but nothing works. They are not able to fix the problem.
JMI Fencing gave me a very good quote for a tricky job removing lots of ivy and a broken fence bordering my garden and a neighbour's drive. There was a 12ft drop on one side making the job difficult.
I was given a date and the two lads who came worked tirelessly. Both were absolutely lovely and I was very pleased with the sturdy fence and clearance of the invasive ivy.
Would recommend. Can't thank them enough
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