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Electronics & Technology

Google

201 reviews

2.4201 reviews
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About Google

Data updated
Website
www.google.com
Category
Electronics & Technology
Location
United Kingdom
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
0% (0/130)
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Is Google legit?

Google (www.google.com) has a 2.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 61% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, User experience. Last updated 2026-08-12.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Many people expressed major frustration with the website and search tools, finding them confusing, slow, and completely unreliable for their daily tasks. Consumers also reported poor product performance, unexpected repair charges, and frustrating automated customer support that completely failed to resolve any issues. Some reviewers were happy with the efficient and professional service provided by local garages, home repairers, and small businesses. Customers frequently praised these staff members for completing difficult tasks quickly, offering helpful advice, and delivering excellent results. Others mentioned discovering welcoming local shops with friendly teams and wonderful product varieties.

Auto-generated from all reviews of this business. For reference only.

What people say

Broken Not busted …

Signed for “free” YouTube premium membership. They charged my card anyway, and their customer service is shoddy, and feels like SCAM. Then they attempted to CALL me back but I missed the call and when I tried to return the call a different person answered and said they have NOTHING to do with Google or Youtuube. They asked me for personal information about myself and private banking information and it set off BIG alarms! When I “googled” this scenario GOIGLE themselves suggested it was a SCAM and that SCAMMERS PIRATE THEIR WEBSITE to conduct ILLICIT activities. CRAZY 😜 RIGHT?’ So when I called back the customer support number and mentioned this they told me to ***K off and called me names and said they will tap into my account and STEAL my money. I immediately CLOSED MY CARD, and this FREE offer from YouTube has turned into a TOTAL DISASTER which makes me not want to do any vusiness with GOOGLE whatsoever! Their RESPONSE: EXTREMELY NEGLIGENT!! Any Company this BIG should be TORN apart by laws that are supposed to PROTECT AMERICANS but GREEDY POLITICIANS ARE LETTING IT GO on PURPOSE. Because they are getting PAID too! Make no mistakes in understanding the system is BROKEN!😡 😡 😡

Just endless run scam adverts and leave up after reporting

Google seem to have forgotten their old motto, do no evil. You report obvious well documented scam adverts. The result? zero takedowns, not only do they leave up, but apparently scams don't go against googles policies. They obviously prefer to earn money from scams than protect actually people these days. This used to be Facebooks domain, but seem Google reject all advert reports even when the scams are prevalent and well documented. What happened to this company.

Whatever you do never buy a Google…

Whatever you do never buy a Google pixel phone honestly I've had 4 everyone broke with the same problems,don't get me rong great phones camera etc,but otherwise awful,as I said I've had 4 and everyone overheated and I lost everything photos etc as these phones for some reason just don't back things up.and trying to contact them is a joke and when you do and state your problem with the phone they simpley offer a repair you send it away to another country to be repaired wait for months and then email you stating they cannot repair it and they don't have the parts seen nothing like it.then they send the phone back to you even under warranty,you contact the provider then won't even entertain you either,I've lost a lot of money with these con artists,they get your money then don't want to no.so please people don't buy there phones there cheaply made with cheap components and overheat after a couple of months and Google just don't care there scammers.

I am a victim of a violent police assault in Germany, and Google is active in freezing my access to critical evidence.

I am a victim of a violent police assault in Germany, and Google is active in freezing my access to critical evidence. On June 26, 2026, Mannheim police illegally took my phone containing my 2FA security codes. My primary Google accounts hold vital video recordings of the assault and official medical reports. Despite sending formal legal warnings drafted by a military prosecutor with 25 years of experience to Google legal departments, I have received zero response. By ignoring these official legal notices and locking me out of my accounts, Google is effectively blocking a victim from accessing the evidence needed to prove a state crime. Respond to my legal warnings and restore my access.

Systemic bad faith

Systemic bad faith. I can't even begin to list every way, so I will start with the most recent and add as necessary. 1. I have a Google Pixel with Android, fully up to date. It has stopped recording calls for no reason. 2. They bought out the one decent app. 3. They prevent all other applications from working, AND they force you to export ONE CALL AT A TIME. This is to force you to use their cloud and buy more storage. 4. In my case, I have to stop the Phone process after moving approximately five files. If some new one was corrupted, I started with the newest call, but this lasted throughout the process of exporting hundreds of calls. It also doesn't include the contact name from the call. This is all malfeasance or criminal negligence, regardless, it's deliberate bad faith. Surprise, surprise! Suddenly they are claiming there is suspicious activity on my account, yet they will not divulge what EXACTLY the alleged issue is. Very blatant RETALIATION for this review. I use multiple factor authentication, so it's very clearly NONSENSE. If there is truly an attack, their failure to tell me what the threat consists of, they are GUILTY OF HELPING THE ATTACK. This is still more BAD FAITH, whether maliciousness or negligence.

Impeccable Google support and incredibly fast refunds!

​I would like to express my sincere appreciation for the professionalism and promptness of the Google Play team. ​Following an error, I accidentally made two transactions on the same day: a purchase of RON 21.99 for the "Evoke Pro AI Photo Enhancer - Evoke" app, and a purchase of RON 15.99 for the "AI Mix Character - AI Fusion" app. ​I immediately submitted refund requests written in Romanian. The Google support system analyzed the situation with incredible speed. Both requests were fully approved, and the amounts were successfully returned to my Paysafecard account without any commission or processing fees withheld. ​Although I am 17 years old, I was treated with maximum seriousness, respect, and as a fully-fledged user. Congratulations, Google, for your fairness and for an impeccable technical support system! I recommend your services with complete confidence. ​A quick warning to other users: be very careful with the subscription systems of apps like "AI Mix Character" and "Evoke Pro AI Photo Enhancer"!

Shout ot to Adrian

I wanted to give a shout out to Adrian of Premier Pool Service. Adrian pays attention to details, he is always reliable, professional and makes my pool sparkle and most importantly keeps my pool in great condition. My father was a pool contractor for 50 years in the Bay Area, so I know a little about excellence. Adrian and Premier Pool Service deserve a 5 Star approval

Air India - the worst Business Class flying out of Melbourne

Air India – the worst Business Class flying out of Melbourne My wife and I recently flew Air India Business Class from Melbourne to Heathrow and return. Unfortunately, it was the poorest international travel experience we have ever had. Before we even departed, our itinerary was changed five times, creating unnecessary stress. While travelling, it changed another two times, leaving us with little confidence in the airline’s reliability The original itinerary, one stop itinerary had a travel time of 25 hours outbound and a similar time for the return. After the many changes the actual itinerary resulted in a travel time of 33 hours outbound and 40 hours for the return (including 15 hours in Delhi). The first outbound aircraft to Delhi was old and the Business Class cabin felt cramped. There was no separation in the seating from the passenger sitting next to me. As someone who is 6’2”, I found the seat very uncomfortable for such a long journey. The audio video was very basic, and the food was very poor with limited Western choice - well below the standard expected in Business Class. The cabin crew appeared largely disinterested in providing any quality service. Our transit through Delhi was chaotic. After the layover now of 9 hours compared to the original 2 hours, the boarding process was disorganized and crowded, resembling a rugby scrum rather than an international Business Class experience. The return journey was even more disappointing. At check-in we were again charged for our sporting equipment despite Air India having changed its policy to waive the fee if advance notice was given. Neither Air India nor our travel agent had advised us of this requirement to give advance notice that we had sporting equipment, making the charge of AUD240 seem both unfair and avoidable. Again, the boarding process was disorganized and crowded, resembling a rugby scrum. The departure was over an hour late compounding the fact that our itinerary had again been changed from an originally scheduled 1 hour 50-minute connection in Delhi to a 15-hour layover. The seating in the second outbound aircraft was again very cramped and substandard. The food on the return flight was even worse. The dry fish, stale bread, and frozen butter was so poor that it had to be sent back untouched. There was virtually no choice of Western-style meals. Although the return aircraft was newer, it was still cramped and uncomfortable for a passenger of my height. For a Business Class product, Air India failed in almost every area that matters - reliability, communication, comfort, catering, customer service and ground operations. After this experience, we would not fly Air India again and could not recommend the airline to anyone expecting the level of service normally associated with international Business Class travel

NTB kayak Ripple

NTB kayak Ripple just had my first trip out at Saltdean beach very windy coming from of the land and for my fist go on my new NTB ripple i was very pleased with its performance and comfortable . I felt very safe even though it was a little bit choppy but the kayak was very stable and i had a pleasant morning but no fish what a surprise . Thank you NTB for another great product you never let me down cheers .

Fake SCAM advert - Google says it's OK

Reported an advert which came up, which has been all over the TV with fraudulent claims and scamming 10s of thousands out of money yet Google replied "We decided not to take this ad down. We found that the ad doesn’t go against Google’s policies, which prohibit certain content and practices that we believe to be harmful to users and the overall online" So scamming usrrs out of money isnt against Google practices and policy? WOW! Talk about profiting from adverts whether legit or fake and screwing over the user!

Google steals monthly from credit card

Google steals 48,60 every month from my credit card 2248. I cannot reach google, regarding Google*workspace blankcc google.comie I never wanted a google workspace, it does not appear in transactions of my only google (gmail) address and I cannot reach google. It is so frustrating, google are really thieves Robert of googlepay-support at google.com gives nonsense answers that do not help

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