GoVets is the nation's largest veteran-owned online super store with millions of products across thousands of brands across the following categories:Industrial Products (Maintenance, Repair and Operations)Information TechnologyOffice SuppliesMedical and HealthMore.Proceeds from each sale go towards veteran non-profit causes of national significance. Our customers include Patriotic Citizens, Businesses, Enterprises, Healthcare providers, Academic Institutions and Government (Local, State and Federal).Availability: You can shop on GoVets.com anytime and our business hours of operations are Monday-Friday from 9AM-5PM ET. For support, we always recommend customers reach out to our Chat Team during regular business hours. We are looking for valuable feedback, new product ideas, feature enhancements and even non-profit causes that you would like to see on GoVets in the near future. We are committed to focus on customer service and provide the features and user experience that our customers are looking for while always staying focused on our mission of supporting Veteran Businesses and contributing to Veteran Non-Profit causes of National significance.Additional Resources: BlogLoginMy OrdersMy AccountReturn PolicyTerms of UsePrivacy PolicyPromotions & Promo CodesFrequently Asked Questions
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Is GoVets legit?
GoVets (www.govets.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 83% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 76% of negative reviews; 24 of them were added in the last 12 months. Last updated 2026-08-28.
Ordering was extremely easy, and the product was exactly what was wanted and more! We even received it a lot sooner than expected!
Reply from GoVets2024-01-12
Thank you so much for the review. We try to give customers a very easy, streamlined shopping experience. We don't want to confuse you with soo many flashy items and distracting ads and pop-ups... The easier to understand what you're getting, the easier it is to make a decision on buying it! :-) Take care - GoVets Support.
It takes them a week to process the order to begin with. They give the impression that certain items are in-stock & will ship quickly but they aren't in-stock & don't ship quickly. I tried to cancel the order a week previously & they wouldn't because they said it had already shipped even though they sent me an e-mail that it wouldn't ship for over a month later. I'll never do business with these people ever again. Please don't waste your time, it's not worth it.
Reply from GoVets2024-01-12
Hi Scott - So sorry to hear that you had a bad experience. We see that your order for the Vacuum Duct Host was delivered on Dec 11th (Here's the Tracking to remind you and other readers: 1Z2205540359221541 - You could have refused delivery or requested to have it returned for a refund. In fact, if you reach out now, there's a chance we might still be able to help you out with a refund. I do see other notifications from our supplier that initially said it was going to be later than expected but our goal is to get the product out to you as soon as possible and we have mechanisms to look at availability from all warehouses and try to get those out. Most of our customers are thrilled about how quickly they get their products - but I guess this situation was a bit confusing for you and i apologize. I also wish you can consider us in the future. We deposited a few extra GoVets Cash Rewards to give us a shot again in the near future. Have a great day! - GoVets Support.
Did not receive this order. Did not receive a notification that it was shipped
Reply from GoVets2024-01-12
Hi Norman - I apologize for the inconvenience, but look at the Fedex Tracking info (715623417337) this item was delivered on Dec 18th at your Mount Vernon Facility. I realize this item was a few day later than expected and I really apologize for that. I have added a few GoVets Cash Rewards as a courtesy for your experience - but I do hope you enjoy the O-ring product you received. I would also hope that you can consider revising your 1-star. We really try to make sure you get what you need as quickly as possible, but some items experience delay from time to time. Luckily they're no longer as bad as the COVID days and you did not order PPE, a thermometer or toilet paper! Jokes aside, I do apologize and hope you can consider GoVets again in the near future. Have a great day. - GoVets Support
Thank you! So I think what you mean is..... If Usain Bolt had an E-commerce company in the USA, it would be GoVets...Have a great day.... and I hope you're the Fastest return customer ever!
Thank you so much for the prompt delivery. I had ordered this from Walmart and they delivered it to another state and had no replacements. I am so pleased.
Prompt delivery / good product / and with an
extensive access to a variety of useful items
Reply from GoVets2024-01-12
Thank you for your business! Appreciate the feedback. We're now up to ~4 million SKUs and counting! We're not Amazon (and we don't want to be)... but our goal is to give our customers one of the best shopping experiences out there... for the types of products we offer! Have a great day. See you soon on GoVets
Unhappy,I haven't received my package and you are asking how I liked my package,I need this asap for a project I am working on , so please get back to me on this. Thanks
I put my response down lower already, but I haven't received package. Can you respond soon.i really need this delivery soon as possible, tha ks
Reply from GoVets2024-02-23
We thank you for sharing your experience. I'm glad to see all of your packages have been delivered. For any future questions or concerns regarding delayed orders, please don't hesitate to reach out to one of our delightful customer service representatives so we can assist you as quickly as possible. Sincerely, GoVets
I ordered this faucet base on the old stile because that’s what I need for me to match an existing one and I received and newer version of it! My customer wasn’t happy about it! I had to buy a 2nd one. The faucet that I received is 1/2 of the price of what i had order
Reply from GoVets2024-02-23
Thank you for sharing your experience. We would have been more than happy to assist you with a return had one been requested. Please don't hesitate to reach out to our delightful customer service representatives in the future if you encounter any more issues with order expectations. Sincerely, GoVets
I found a light I had been looking for and couldn't find anywhere else (it was sold out or discontinued). Well, they had it and the price was much lower than the other stores. Shipping was super fast as well. Plus I love supporting Vets!
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