Klarity Health is a highly trusted healthcare platform by both patients and healthcare providers. Klarity Health provides low-cost, worry-free telehealth services for weight loss, mental health, primary care, therapy, and 200+ conditions. Klarity Health is rated highly by patients - 4.96 on Review.io and 4.5 on Trustpilot across the US. Check out www.helloklarity.com to learn more. Klarity Health has been focused on a single mission: connecting patients with personalized and accessible healthcare services through our online marketplace. Founded 4 years ago, we have facilitated over 350,000 telehealth visits and are trusted by 80,000+ patients and 500+ medical specialists. Whether you're seeking weight management, primary care, mental health support, or counseling and therapy, Klarity Health is your trusted marketplace for health and well-being. At Klarity Health, we prioritize your well-being with safe and high-quality practices and affordable healthcare. Our technology connects you to a diverse network of board-certified healthcare providers, ensuring personalized and attentive care. Klarity makes healthcare accessible, transparent, and stress-free, providing top-notch care you can trust.
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Is Klarity Health legit?
Klarity Health (www.helloklarity.com) has a 3.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-29.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers truly appreciate the professional and compassionate medical staff who patiently listen to health concerns and provide thorough, personalized care during visits. People also find the online telehealth platform extremely convenient for booking quick appointments and connecting with doctors easily from the comfort of home.
However, some people mentioned experiencing serious difficulties with communication and responsiveness from customer support when trying to resolve billing or account issues. Consumers also noted frustrating scheduling mix-ups, sudden appointment cancellations, and long response delays when trying to get timely help from representatives.
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Charles Wade is an Exceptional Therapist and good Listener ,
He treated my ADHD and i am better because of his treatment
Reply from Klarity Health2026-06-09
Hi Moemen, thank you so much for sharing your wonderful experience! We are thrilled to hear that Charles Wade has been such an exceptional and attentive provider for you. Connecting patients with compassionate professionals is exactly what we strive for at Klarity. If you ever need assistance, you can always reach out via your patient portal or at [email protected]. Wishing you continued wellness!
Dr Meltzer was awesome. Knowledgeable, professional and very willing to help! Highly recommended
Reply from Klarity Health2026-06-11
Thank you so much for this wonderful review, Brenten! We're thrilled to hear that Dr. Meltzer made such a great impression — knowledgeable, professional, and genuinely helpful is exactly the experience we strive to provide every patient at Klarity.
We'll be sure to pass along your kind words. If there's ever anything we can help with, don't hesitate to reach out at [email protected] or through your patient portal. We're always here for you!
It's great how fast simple and easy they make it to get the treatment you need from the comfort of your own home without having to wait months for appointments
Reply from Klarity Health2026-06-07
Thank you for sharing this, teezy! We're delighted to hear that getting the care you need felt so fast, simple, and accessible — that's exactly what Klarity is built for. Connecting patients with quality care from the comfort of home, without the long wait times, is what drives everything we do. We're so glad we could make that possible for you! If you ever need anything along your journey, please reach out through your patient portal or email us at [email protected]. We're rooting for you!
Thank you for sharing your experience, Kristy! We're so glad our team was able to help you reschedule and process your refund smoothly — that's exactly the kind of responsive support we strive to provide. At Klarity, your comfort and convenience matter deeply to us. If you ever need anything else, please don't hesitate to reach out through your patient portal or email us at [email protected]. We're always here for you!
She was amazing honest & just a great women to talk to!!!
Reply from Klarity Health2026-06-04
Thank you for the kind words, Sandra! It truly warms our hearts to hear that your provider was amazing, honest, and such a wonderful person to connect with. Building genuine connections between patients and providers is at the heart of what Klarity is all about. We'll make sure your appreciation reaches your care team. Whenever you need us, we're just a message away — through your patient portal or at [email protected].
Fast, professional and knowledgeable. Great experience.
Reply from Klarity Health2026-06-04
Thank you so much, Christina! We're delighted to hear you had a great experience — fast, professional, and knowledgeable care is exactly what Klarity strives to deliver every day. We're grateful you took the time to share your feedback with us. If there's ever anything we can do to support you further, please don't hesitate to reach out through your patient portal or at [email protected].
I set up my first appointment and was called the day before the appointment asking if I would reschedule. Whenever I chose a new date to reschedule I was then charged $150 for rescheduling. On my rescheduled date I sent in the “ waiting room” for the hour. I was supposed to be on the call. When I never got a phone call and I had to call the number to get a hold of Klarity I was then asked to reschedule again. I honestly feel like I was forgotten about this is why mental health help is a scam. I try to actually do something for mental health and it seems like I have to fight the world every time just to be seen. I will fight too with the mail to get $150 back from the first bull crap scam charge.
Reply from Klarity Health2026-06-03
Hunter, we're truly sorry to hear about your experience — and we hear the frustration in your words. Being asked to reschedule, then encountering a charge, and then not being connected to your appointment as scheduled is not the standard we hold ourselves to, and we understand why you feel let down.
We want to make this right. Please reach out to our support team at [email protected] or through your patient portal so we can look into what happened and address your concerns directly. You took an important step in reaching out for mental health support, and you deserve to be treated with care and respect.
I had such a great experience with Chika Ojeyemi. Switching providers is stressful, but she made it a whole lot easier. She was friendly, professional, and very understanding from the start, and I felt like she actually listened to me.
I was so grateful that I was able to get a telemedicine appointment the same day - actually within just a few hours! Chika was attentive, easy to talk to, and took the time to go through everything with me.
Because of my state’s regulations, I also needed an in-person visit, and I was able to be seen the very next day. The whole process was smooth and much less stressful than I expected. She even had my prescriptions sent to my pharmacy the same day, which was such a relief.
Chika was absolutely wonderful. She was so cheerful and kind, and it’s clear that she genuinely enjoys helping her patients. She’s also very responsive to messages, which made the whole process feel easier.
I highly recommend her to anyone looking for a new provider.
Reply from Klarity Health2026-06-01
Hi Kerrianne, thank you so much for sharing this — it truly made our day to read! We're so glad to hear that your experience with Chika was such a positive one. Same-day telemedicine, next-day in-person care, and prescriptions sent the same day is exactly the kind of seamless, patient-centered care we work hard to make possible at Klarity.
It means so much to know that Chika's warmth, attentiveness, and responsiveness made a real difference during what can be a stressful provider transition. We'll absolutely pass your kind words along to her!
If you ever need anything, our team is always here for you — reach us through your patient portal or at [email protected]. We're so happy to have you with us!
I had a telehealth appointment today with Iesha and had a wonderful experience. She was professional, attentive, and truly took the time to listen to my concerns without making me feel rushed. She explained everything clearly, answered all of my questions, and made the entire appointment comfortable and stress-free.
This telehealth option was especially convenient for me because I’m currently traveling for work-related purposes and am unable to see my primary care doctor since I’m 23 hours away from home. Having access to quality care while away made a huge difference, and I’m very grateful for the help and professionalism I received from Iesha. I highly recommend her to anyone looking for a knowledgeable, compassionate, and understanding provider.
Reply from Klarity Health2026-05-29
We're so moved to hear about your experience with Iesha — especially while navigating work travel so far from home! Her dedication to making you feel heard, comfortable, and truly cared for is exactly the kind of provider experience we strive to support at Klarity. We're honored that Klarity could bring quality care to you when you needed it most. Should you ever have any questions or need assistance, please don't hesitate to reach out through your patient portal or email us at [email protected]. We're rooting for your continued well-being!
I had a very pleasant experience using Klarity for online weight loss medication. My provider was Leah Arcuri and she was extremely knowledgeable and thorough. I did not feel rushed and she took the time to answer all of my questions and came up with multiple options for me. The video meeting started right on time, as well. I would highly recommend Klarity. Book your appointment with Leah Arcuri if you are in the NY/PA area. You will not be disappointed!
Reply from Klarity Health2026-05-29
Thank you so much for sharing your experience, Lisa! We're delighted to hear that Leah Arcuri was so knowledgeable and thorough during your visit — and that she took the time to answer all your questions and explore multiple options with you. At Klarity, connecting patients with providers who truly listen and care is at the heart of what we do, and we're grateful Klarity could make that connection for you. If you ever need anything, please don't hesitate to reach out through your patient portal or email us at [email protected]. We're always here for you!
I'm not able to tick every box, but I would if I were able to. I was cautiously optimistic about the appointment, but the caution quickly subsided as soon as the appointment began. I felt heard, understood and cared for by Dr. Pandey. I'd recommend this service to anyone. It was easy to book a next day appointment. The cost is very reasonable, and the care exceeded my expectations.
Reply from Klarity Health2026-05-26
Tamra, what a wonderful review — thank you! We love hearing that the appointment exceeded your expectations and that you felt heard, understood, and cared for from the very start. Making quality mental health care both accessible and seamless is at the heart of everything we do at Klarity, and it's genuinely rewarding to know it made a real difference. We appreciate your kind recommendation! If anything ever comes up, we're always reachable at [email protected] or through your patient portal.
I have nothing but good things to say about my experience he was a good listener and he seemed to understand what I was going through and empathize with me which I appreciated. I recommend him to anybody
Reply from Klarity Health2026-05-26
Thank you so much for sharing this, Sarah! We're thrilled to hear that your appointment left such a positive impression — feeling truly heard and understood makes all the difference when it comes to mental health care. That kind of genuine connection is exactly what Klarity strives to facilitate for every patient. We'll make sure your kind words are passed along. If you ever need anything, our team is always here at [email protected] or through your patient portal.—
Unlike many psychiatric visits, Rami was willing to talk for a while, he didn't behave strangely, and he really listened to me. He was much more careful about the decision to prescribe medication than any previous psychiatry professional, from whom I would normally get only 5 or 10 minutes of their time. I felt safe and comfortable speaking with him. Thank you so much!
Reply from Klarity Health2026-05-26
Thank you for this wonderful review, LD! It's heartening to hear that you felt safe, comfortable, and genuinely listened to throughout your appointment. Thoughtful, patient-centered care — including the time and attention needed for careful clinical decisions — is something Klarity deeply values in the providers on our platform. We're so glad your experience reflected that. Wishing you all the best on your care journey, and please don't hesitate to reach out at [email protected] or through your patient portal if you ever need support.
I got matched with an incredible provider who understood me at a deep level and helped me out incredibly efficiently.
Reply from Klarity Health2026-05-23
Thank you for sharing your experience, Vagish! We're so moved to hear that your provider has been such a wonderful match — understanding you at a deep level and delivering such efficient, meaningful care is exactly what we strive to make possible at Klarity. We're grateful to have helped make that connection for you. If you ever need anything along the way, please don't hesitate to reach out through your patient portal or email us at [email protected]. Wishing you continued success on your health journey!
I had a great experience and would recommend Klarity Health.
Reply from Klarity Health2026-05-21
Hi Oralia! We really appreciate you taking the time to write this — thank you! We're thrilled to hear you had a great experience and would recommend Klarity. It's exactly this kind of feedback that keeps our team motivated. Our mission is making quality mental healthcare accessible, and knowing we're delivering on that makes it all worthwhile. Feel free to reach out anytime at [email protected] if we can help in the future.
The counselor was personable,easy to talk to and knowledgeable in many areas. She's a good fit.
Reply from Klarity Health2026-05-21
Hi Oralia! We really appreciate you taking the time to write this — thank you! We're thrilled to hear you had a great experience and would recommend Klarity. That kind of feedback from patients really motivates our whole team. Our mission is making quality mental healthcare accessible, and it's rewarding to know we're delivering on that. Feel free to reach out anytime through your patient portal or at [email protected] if we can help with anything in the future.
Helping me with the panic attacks server anxiety attacks and very understanding
Reply from Klarity Health2026-05-21
Thank you so much for sharing this, Sabrina! We're truly moved to hear that your provider has been so understanding and supportive in helping you work through panic and anxiety attacks. At Klarity, our mission is to connect patients with compassionate providers who genuinely care — and it sounds like that connection is making a real difference. If you ever need anything, please reach out through your patient portal or email us at [email protected]. We're rooting for your continued healing.
Not a sales gimmick. Very knowledgeable & trustworthy consultation. I am very happy with how everything went and feel confident in my own decisions with he help I received today.
Reply from Klarity Health2026-05-21
Thank you for this honest and heartfelt feedback, Christy! We're delighted to hear that your consultation felt genuine, knowledgeable, and trustworthy — that's exactly the standard of care we stand behind at Klarity. Knowing you feel confident and empowered in your own decisions is what we're here for. If you ever have questions or need support, we're always available through your patient portal or at [email protected]. Wishing you all the best on your journey!
Kind , focused woman who saw me helped me to the best of her knowledge.
Reply from Klarity Health2026-05-20
Hi Karen, thank you so much for sharing your experience! We're really glad to hear that your provider was kind, focused, and knowledgeable — that's exactly the level of care we aim to provide at Klarity. It's wonderful to know she made such a positive impression. If you ever have questions or need any support down the road, please don't hesitate to reach out through your patient portal or at [email protected]. We truly appreciate you choosing Klarity!
Thank you for sharing this, Mercy! We're so glad your visit was pleasant and that you felt the care was knowledgeable and caring. Feedback like this means a lot to our team. If you ever need anything, you can always reach us through your patient portal or at [email protected].