Klarity Health

Thank you so much, Nick! We're thrilled to hear Dr. Shumeka Hill provided such a thorough and compassionate experience — that level of attentive care is exactly what we strive for at Klarity. We're glad the extra time and helpful pointers made a difference, and we truly appreciate you taking the time to share this. If you ever need anything in the future, don't hesitate to reach out through your patient portal or at [email protected].

Thank you so much for sharing your experience, Kyle! We're delighted to hear that Dr. Devin has been such an attentive and caring provider — it means the world to know he truly listens and goes the extra mile for his patients. At Klarity, we're passionate about connecting patients with providers who genuinely care, and we're grateful that connection has been so positive for you. If you ever need anything, please don't hesitate to reach out through your patient portal or email us at [email protected]. We're rooting for your continued well-being!

Six stars — we love to hear it, Scott! Thank you so much for your wonderful review. It's truly heartwarming to know that Dr. Mahi made such a positive impact on your care experience. Her dedication to understanding each patient's unique situation is exactly what we strive for at Klarity, and we're so glad she could be there for you. If there's ever anything more we can do to support you, please reach out through your patient portal or at [email protected]. We're grateful to have you as part of the Klarity community!

Thank you for sharing your experience, Thomas. We're really glad Klarity was able to connect you with a provider quickly when you needed continuity of care — that's something we work hard to make happen. We hear your concern about pricing for short-notice appointments. We understand that can feel unexpected, and we appreciate you bringing it to our attention. We'd love the opportunity to look into this further and make sure your experience meets the standard you deserve. Please don't hesitate to reach out through your patient portal or at [email protected] — our team is here to help. Thank you for being a Klarity patient.

Thank you so much for the kind words, Tracy! We're thrilled to hear you had such a professional and knowledgeable experience with your provider. That's exactly the standard we hold ourselves to at Klarity, and it means a lot to know we're delivering on that promise. If you ever need anything along the way, our team is always here for you — reach us through your patient portal or at [email protected]. Wishing you all the best on your care journey!

We're truly sorry to hear about your experience, and please know this is not the standard of care Klarity strives to provide. A missed appointment with no way to reach your provider — and then feeling unheard when you sought a resolution — is deeply frustrating, and we completely understand why you're upset. While providers on our platform make independent clinical decisions and manage their own availability, we take the overall patient experience seriously, and what you've described falls far short of what our patients deserve. We'd genuinely like to help make this right. Please reach out to us through your patient portal or email us at [email protected] so our team can review your specific situation and work toward a fair outcome. You deserve better, and we're committed to being here for you.

Thank you so much, Ryan. We're really glad to hear Alexa made you feel cared for and supported, especially after the uncertainty going into your appointment and the pharmacy trouble afterward. Going the extra mile to help patients get the care they need is exactly what we hope for on our platform. We truly appreciate you taking the time to share this, and if you ever need anything, you can always reach us through your patient portal or at [email protected].

Hi B Felder, thank you so much for sharing this! We love hearing when our patients have a great experience — it truly makes our day. Dr. Rose is a wonderful clinician, and your kind words will mean so much to her. At Klarity, our mission is to connect patients with dedicated, compassionate providers, and feedback like yours reminds us why this work matters. If you ever need anything along the way, we're always here — reach out through your patient portal or email us at [email protected]. Wishing you all the best on your care journey!

Thank you for sharing this, Cameron. We're so glad to hear you found a provider you feel safe talking to and that Morgan's approach is already helping. It also means a lot to hear Jenna and the booking and insurance experience made things feel simple and supportive. Feedback like this reminds us why we do what we do. If you ever need anything, don't hesitate to reach out through your patient portal or at [email protected].

Hi Eric, thank you for taking the time to share your experience. We're truly sorry to hear about the frustration you've encountered — being charged when you expected a refund is an incredibly stressful situation, and we understand how upsetting this must be. We want to acknowledge that our providers are independent clinicians who make their own medical and clinical decisions. That said, we take billing concerns and refund disputes very seriously, and this experience is not the standard we hold ourselves to. We'd like to look into this right away. Please reach out to our support team directly through your patient portal or by emailing us at [email protected] so we can review the details of your account and work toward a fair resolution as quickly as possible. We're committed to making this right for you, and we appreciate you bringing this to our attention.

Thank you for sharing your experience, Brittany. We're glad things were great at first, but we understand your frustration with the delay on your prescription. We're always working to improve, and we want to ensure you get what you need without unnecessary waiting. If you need assistance getting this resolved quickly, please don't hesitate to reach out at [email protected] or via your patient portal.

S. Pollard, we're truly sorry to hear about your experience. We understand how frustrating it is when you can't get your medication because a simple question needs clarification, and that's not the experience we want for our patients. While providers on our platform make independent clinical decisions, we take this very seriously and want to help resolve this as quickly as possible. Please reach out to us directly at [email protected] or through your patient portal so we can look into this immediately and work toward a resolution.

Thank you for sharing your experience. We understand how frustrating it can be when treatment expectations aren't met, especially regarding medication. While providers on our platform make independent clinical decisions based on their professional assessment, we take feedback like this very seriously and want to help resolve this as quickly as possible. Please reach out to our team directly at [email protected] or through your patient portal so we can look into your specific situation and support you.

Thank you so much, Angie! We're really glad to hear that your provider has been caring, knowledgeable, and helpful during such a difficult time. Our goal is to make quality mental healthcare accessible and supportive when you need it most, and your feedback means a lot to our team. If you ever need anything, we're here for you — reach us at [email protected] or through your patient portal.

Thank you so much, Joel! We're thrilled to hear that your experience with Debra has been so positive. Her wealth of knowledge, compassion, and friendly demeanor are exactly what we strive for on our platform. Our goal is to make quality mental healthcare accessible, and feedback like yours truly means a lot to our team. If you ever need anything, please feel free to reach out through your patient portal or at [email protected].

Thank you so much for sharing your experience, Rebecca! We're truly delighted to hear that your visit with your provider at Klarity left you feeling so uplifted and supported. Feeling respected, welcomed, and free from judgment is exactly what we believe every patient deserves — and it's wonderful to know that's what you experienced. We're so glad you're excited about your ongoing care and look forward to continuing to be a part of your health journey each month. If you ever need anything between visits, our team is always here to help. You can reach us at [email protected] or through your patient portal. Wishing you all the best!

Thank you so much for sharing this, Tawny! Hearing that you felt genuinely listened to and respected means a great deal to us — that kind of care is exactly what Klarity is built around. We're so glad your experience reflected that. If you ever need anything going forward, don't hesitate to reach out through your patient portal or at [email protected]. We're always here for you!

Thank you for sharing this. We're so glad to hear your experience felt helpful, reassuring, and supportive. Making quality mental healthcare accessible and compassionate is exactly what we aim for, and feedback like this means a lot to our team. If you ever need anything in the future, please reach out through your patient portal or at [email protected].

Kelly, we're truly sorry to hear about this experience. What you described — feeling charged for a very short visit and not receiving the follow-up support you expected — is not the experience we want for patients using Klarity. Providers on our platform make independent clinical decisions, but we take feedback like this seriously and want to look into it with you directly. Please reach out through your patient portal or email us at [email protected] so our team can review this privately and work toward a resolution as quickly as possible.

Thank you so much, Jen. We're really glad to hear your provider took the time to understand your history, daily life, and overall health so thoughtfully. That kind of thorough, patient-centered care is exactly what we want every Klarity patient to experience. If you ever need anything, you can always reach us through your patient portal or at [email protected].