Hipcamp is the #1 app to find and book campsites, from national parks to blueberry farms. Hipcamp unifies the world’s best camping options across peaceful private spots, iconic public lands and well-equipped campgrounds to create one app that has everywhere you want to camp.
Written by the business, not verified by us.Hipcamp (www.hipcamp.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 31% give 1 star; The business has replied to 88% of negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-31.
Booked to stay for one night on the 31st of March at Country Camping. Confirmed with owner only to arrive and find gate locked and nobody there.
Hi Sharon, Thanks for sharing this feedback with us and with the broader Hipcamp community. We're so sorry to hear you've had this experience! Please reach out to our Support team via https://hipca.mp/support so that we can learn more about this and assist with a refund. We look forward to hearing from you!
The site is very user friendly and easy to navigate.
Loved being 10 feet from the horse pasture. Level sites, laid-back farm.
Great platform, easy to use. But as a tourist or foreigner you can't download the app, which seems to be necessary to some extent (what they tell you after you booked). Why don't you offer the app in appstores worldwide?
Hi Jana, Thanks for sharing this feedback with us and with the broader Hipcamp community! We are working on bringing Hipcamp to app stores globally, but rest assured it is not necessary to have/have access to the app in order to use the platform. If the app is not currently available on your device, simply use the Hipcamp website on your mobile browser instead. This will ensure you are able to view your trip details and arrival instructions, communicate with your Host, leave reviews, and make future bookings.
HipCamp charges exorbitant fees to hipcampers -close to 20% and that is on top of the 10% that is charged to the Host. If you decide to change your dates, even within the Host cancellation policy guidelines, you will be charged even more. On a $455.40 bill , we were charged $208.79 in fees by HipCamp because we changed the dates. That is almost 50% of our bill. I followed up but only received canned responses from their customer support center which took days to get back to me. We will never book with them again. Buyer beware. If you look them up on BBB they are not accredited and received an F rating with many complaints.
Hi Pam, Thanks for sharing this feedback with us, and with the broader Hipcamp community! Hipcamper Service Fees vary, and are displayed at each step of the booking process prior to placing a booking so campers are always aware of the exact fee that will be charged before they make a booking and are charged. Modification Fees are charged in line with a Host's Cancellation Policy; if dates are modified before the Host's Cancellation Policy comes into effect, there is no charge to modify dates. Modification fees, like the Service Fee, are shown clearly to campers before choosing to proceed with making any modification. Hosts have complete discretion over whether they wish to waive or refund modification fees (as the fee is paid out to the Host, not retained by Hipcamp); requests for refunds of the fee can be submitted to the Host, however the Host is under no obligation to refund fees that are charged in accordance with their Cancellation Policy. You can learn more about modification fees, and when they will be charged, in this FAQ: https://support.hipcamp.com/hc/en-us/articles/360025120511-How-do-I-change-the-dates-of-my-booking I hope this helps! If you have any questions, please don't hesitate to reach out to our Support Team.
bought a place for the weekend for 80$ on saturday night, turns out it's going to snow so i canceled it a week ahead on sunday morning just a few hours after purchase. after canceling it, i'm refunded 65$ instead of 80$. their app took 15$ for just booking and canceling a trip. about 1/5 of the price of the entire purchase just for a cancellation fee. what a joke.
Hi, Thanks for sharing this feedback with us and with the broader Hipcamp community. As is noted on our FAQ regarding cancellation policies; on the cancellation policy displayed during checkout; and in the booking terms displayed prior to submitting a booking or booking request: cancellations are refunded in accordance with the Host's cancellation policy, minus the Hipcamp Service Fee. All campers view and agree to these terms prior to making a booking. The exception to this is when a Host initiates a cancellation, in which the camper is eligible for a full refund including the Hipcamp Service Fee. If your Host initiated this cancellation, please reach out to our Support team for further assistance!
It's so easy to find fantastic places to stay!
We have found lots of awesome places to visit in our RV, by using Hipcamp! The reservation & booking process is easy, and this app is user friendly! We appreciate the detailed information that is summarized, on each location or campsite we choose. The payment & billing process has always been correct, itemized, and easy to refer back to if needed. Having the ability to connect with the host, or facility, through Hipcamp, is also a bonus!
The website was easy to use.
Accurate description. Pleasant surroundings.Marc had excellent communication. Their dog is cute.
Large number of available camp sites. The interface is intuitive and graphically pleasing. Have had no issues using Hipcamp.
Easy to find a campsite very good to be able to contact the host Love this app
Open line of communication or I would have passed on the site.
Easy app to find potential places to stay , easy to book and fantastic communication re confirmation or unavailability. Love the choices of laces to stay too
Looking for a different type of campsite? Look no further! I have found some really neat campsites on Hipcamp.
They have messed up my booking. You cannot get in touch with customer service quickly. Not only of them messed up my booking they wanna keep £125 as commission when they’ve messed up everything in regards to my holiday. If I’ve known the service was so bad, I would never have used. I do not recommend this service at all! Avoid it at all cost because I promise you it is not worth the hassle when you cannot go on holiday because Hipcamp Have messed up your booking and keep £125 even though they’re the ones who made the mistake!
Hi Charlotte, Thanks for sharing your feedback with us and with the broader Hipcamp community. We have checked our system, and aren't able to locate any Support requests under the name attached to this review; we're also unable to locate your booking number, as it was not submitted when you added this review. Please submit a Support request via https://hipca.mp/support and request that your support ticket be escalated to Andrew for review. We look forward to hearing from you!
Easy to use and great to find spots quickly.
Our campsite was next to the pavilion. Around midnight people (not camping) came to the pavilion and had a fire and beers until we yelled at them at 2am. On their way out they turned the car radio up full blast: The host does not allow you to use the restrooms or showers or get potable water before 8am.
Hi, Thanks for sharing this feedback with us and with the broader Hipcamp community! If you would like to leave a review of your trip directly on the Hipcamp listing so other guests can view it, please follow these instructions: https://support.hipcamp.com/hc/en-us/articles/360056413012-How-do-I-leave-a-review-for-my-recent-trip If you would like to request a refund for this trip, you can do so by following these instructions: https://support.hipcamp.com/hc/en-us/articles/360025121371-How-can-I-request-a-refund-for-my-trip If you would like assistance regarding your experience on this trip, please contact our Support team via https://hipca.mp/support
Is there a way to temporarily save your site choice info in a timed shopping cart so you can look back at maps/sites/camps/dayes without losing everything?
I used to love using this company before they made a couple of very bad decisions to change a perfectly good thing. They now advertise for public, state and federal campgrounds who are direct competitors for all hipcamps paying customers (privately owned) businesses. Since they did that they cut our business in HALF!! This isn't even a step in the right direction for their profit margins! They lose money when their customers lose money.... On another note, I had hundreds of guests messaging me telling me they were having issues with the app and not able to use the messenger for contact. They used to be amazing. I do not suggest using them anymore. As a host who has used them for 5 years now, I wouldn't waste your time or money.
Hi Skye, Thanks for sharing this feedback with us and with the broader Hipcamp community! Many people are surprised to learn this, but Hipcamp have always advertised public campgrounds. We've been listing them since the very beginning, before there were any private land camping experiences on the platform - as recently as 2019, public campgrounds on government land made up 80% of Hipcamp's listings. Our mission is to get more people outside, and we are committed to providing the most comprehensive resource for outdoor stays. You can learn more here: https://www.hipcamp.com/en-US/about
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