IPVanish

collinsKenya · Experienced 2026-07-06 · Posted 2026-07-07

High speed perfect

Gary JantzUnited States · Experienced 2026-07-01 · Posted 2026-07-04

Confusing at first but Ipvanish support step up and helped me out!

So I left a review that was somewhat unfair, I was having issues with there VPN. It was a little bit both party's fault, but I didn't know what was going on with some of the things that they were wanting me to try or how to go about it. So I left a not so polite review. But with there help I came to my senses, and must say that they delivered. So just to be honest, I still believe you should always research and ask questions before you get a VPN service. But as described in previous review, this is one of the better VPNs out there without a doubt. Ipvanish support reached out to me about all that was going on, I have to say that I still am impressed by this VPN, they have gone over everything and got it all to where I can understand what is going on. A few adjustments on my end and we'll be back to the good! Thank you IPVANISH support and everyone else that was involved with this problem that I was having. I was very confused about the whole thing. I am in debt to you all.

aslanbilal nurjainIndonesia · Experienced 2026-07-03 · Posted 2026-07-03

Don't buy this VPN

Don't buy this VPN. It logs you out every day, causing an error and requiring you to change your password to log back in. The connection is often lost, support chats are only answered by bots (AI), no real agents, and your ticket queue is also responded to by bots without providing a solution. And my worst experience was when my account was unilaterally canceled for no clear reason, without any compensation and no refund. Instead, the subscription fee is still charged every month, but the account that was billed cannot access the VPN.

Great service

Easy to use with regular updates and always evolving technology with new enhanced features , great customer service and competitive pricing.

Customer and Protection at it's Best!

for me i have been with IPVanish many yrs and i have to say anytime i had a question or a problem i always got a quick repsonse from their customer service reps with easy follow up whether their great articles to real time help to solve the problem. That is Great Customer Service in my opinion. I think in today's fast world of customer service is first on my list then getting the job done. Many Thanks. Brian

Maria PateUnited States · Experienced 2026-06-27 · Posted 2026-06-27

It is very good as compare to other

Overall i am impressed by the amount of locations they offer.

Does not support Microsoft Windows Server OS!

I purchased IPVanish specifically for a research project that required VPN testing on a Windows Server environment. After subscribing, I discovered that IPVanish does not support Windows Server operating systems. I spent considerable time troubleshooting and working with their support team before they confirmed that only Windows 10 and Windows 11 are supported. The disappointing part was that this limitation was not clearly disclosed before purchase. Because of this, I was unable to use the service for its intended purpose. When I requested a refund, I was informed that monthly subscriptions are not covered under their money-back guarantee, despite the fact that the service could not be used due to a platform compatibility limitation. Support representatives were polite and responsive, but the overall experience was frustrating. I would strongly recommend that IPVanish clearly disclose the lack of Windows Server support on their website and during the purchase process to help customers avoid similar issues.

IP vanish not worth the money

IP vanish was ok at first and then I notice my apps never being able to load until I disconnected my IP Vanish for some reason it was blocking my access to my streaming apps. I went to customer support, they have a bot chatting via a bunch of generic responses they could not find my account via email, the responses didn't make any sense, so I cancelled my subscription. There is no refund for cancelling your annual subscription, so I'm stuck until renewal This thing only worked about 6 weeks for me, and they should refund my money. No movies and not sports for me.

I got completely scammed

I got completely scammed. I missclicked once on an offer there was on there site. And then what happened directly without asking for my approval nothing they charged me for a whole year. Complète scammers. Never trust them. I asked for a refund and of course they said they couldn't do it even though I contacted them within 10 minutes.

Auto Renewal - Nope... Auto Rip Off!!

Don't trust these guys over your renewal process. I first subscribed to IP Vanish in 2022, with a discounted price. Every year the price jumps to an unacceptable level. I chat with the guys on customer service, and they discount the package for me again. Last year, the agent I think it may have been Ziel told me he would set my account to auto-renew every year for $31.50 plus tax, which I thought was great, no more having to speak to agents every year. My account shows the discounted price for renewal. Renewal day came around today, and they have billed me $107.99! So back on to customer service, to be given a lecture by a fella named Loyd, about no discount codes last for longer than 12 months. I honestly felt like I was back in school in the headmaster's office (and I'm 54 years old). This guys attitude was horrendous! (although he did apologize when I pointed it out!) These are the options that I was given!: Option 1: Cancel & Keep. I can set your account to not renew again. You’ll keep access until the end of this current year, but no refund is issued. Option 2: The "Loyalty" Workaround. I can switch your recent full-price renewal to a discounted rate of $36.30 + tax. Doing this triggers the system to reverse your original full payment. You get a year of service for a fraction of the price and your big payment back. So I can't cancel unless I pay the $107.99, that's the only way you can get auto-renewal turned off, by having a year at full price! What an absolute rip-off. This will be the last year, I will set PayPal to reject their invoice next year. Do yourself a favour, find another VPN and don't get into the vicious circle that IP Vanish will drag you into. Its a shame really as the VPN works great. They just don't allow you to leave.

Excellent been with ipvanish for 6…

Excellent been with ipvanish for 6 years now wouldn't go anywhere else.

These guys have a total predatory…

These guys have a total predatory renewal process. Don’t put your credit card online with these guys no matter what you do to try and cancel your subscription. It won’t work and they will bill your card regardless of how many times you attempt to rectify the problem. Total shit bags.

It’s a good VPN to have!

I used a code and got a discount paying…

I used a code and got a discount paying $39.99, never got service because they mixed up my email address and gave me two accounts can charged me &54.45 for second. I complained and $54.45 was refunded. They did refund $39.99 but Wells Fargo after my dispute - reversed $39.99 to IPVanish. Called and emailed them numerous times and Michell just gave me the run-around - saying he couldn't find my account. I sent him screen shot of Wells Fargo but nothing. I even said kept the money - just give me the service. SCAMMERS - Stay far away.

DaveFrom PegUnited States · Experienced 2026-06-15 · Posted 2026-06-15

I have been an IPVanish subscriber for over 5 years

I have been an IPVanish subscriber for years. Fast and friendly support staff although the only time I correspond with them it renewing another year on my subscription I actually have my whole house in a vpn using an i5 desktop running pfsense. Bullet proof and I am able to get sclise to 100 percent through from my ISP

BADSHA SKIndia · Experienced 2026-06-13 · Posted 2026-06-13

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Thanks for your wonderful customer…

Thanks for your wonderful customer service, I have never known people that are more willing to help you with any problems you may have, whether it be chat or over the phone it's all the same. Just nice people who's willing to help you.

Photos got cleared from Google store…

Photos got cleared from Google store pen marker with 15 15 screenshots went fly so we had to use Zewa. Loyality card is good.

Customer service is always helpful

Customer service is always helpful. They offer great vpn protection at affordable prices.

I signed up for this and they took my money but didn’t send me a confirmation email …

I signed up for this and they took my money but sent my confirmation to someone else’s email. I’ve been trying to contact them but it says I’m blocked. I would like to resolve this issue.