IPVanish is the only true Top Tier VPN service in the world. This means we deliver the best VPN speeds, the most secure connections and the most competitive pricing anywhere. Our network spans 40,000+ IPs on 1,400+ servers in 75+ locations, giving users the ability to surf anonymously and access blocked websites from every corner of the globe.
Is IPVanish legit?
IPVanish (www.ipvanish.com) has a 3.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 91% of negative reviews; Reviews mostly discuss User experience, Customer service, Price. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently highlight how simple the setup process is, allowing them to protect their devices quickly without any technical complications. Many people note that the software runs smoothly, providing a dependable connection that works wonderfully for everyday streaming and online privacy.
Though some reviewers were not happy with unexpected subscription costs and steep price increases during the renewal period. Consumers also mentioned encountering frustrating obstacles when attempting to cancel their plans or communicate with support agents for account issues. Others experienced difficulties with connection stability and account access after using the service for an extended period.
Auto-generated from all reviews of this business. For reference only.
Generally I am happy with Ipvanish. Sometimes it is a little slow to populate a new IP address. Also to renewal fee after the first year is a little steep. $170.00 for a year is too much for the amount of time I use this program. This will force me to find another next year when my subscription runs out. Cheers.
Absolutely brilliant response I was having problems renewing but once I spoke to a representative it was sorted out in no time much appreciated to the staff who helped me out I would definitely recommend IP vanish fantastic company thank you
I haven’t used IPVanish for a long time. My subscription was auto-renewed without receiving the reminder email that their FAQ says should be sent. After contacting support, a refund was promised, but a discounted new annual plan was applied to my account without my consent, even though I had clearly stated I wasn’t interested. The issue was only resolved after multiple messages.
Reply from IPVanish2026-03-16
Thank you for sharing your experience. We are truly sorry for the frustration caused by the renewal process and the subsequent confusion regarding your refund and account plan. This certainly does not reflect the seamless experience we strive to provide our customers.
While we are happy to hear the issue has been resolved, we would like to look into the breakdown in communication regarding your reminder email and the unauthorized plan change to ensure this doesn't happen again.
Please reach out to us at [email protected] so we can prioritize a review of your case and ensure everything is right with your account.
Excellent. Works great I find it very useful. And easy to set up.
I can be anywhere in the world.
It's handy to Access UK TV stations from Ireland which are Geo blocked It works for me. And at a reasonable price point.
So far, I have no complaints with IPVanish. The first one I had was my fault and customer service responded to me immediately I have no complaints great product.
I called to cancel my service, due to not using it, THAT being because if ignorance to the program. I was not "schooled" on the benefits of the program when I signed up several years ago, therefore never made good use of what I was paying for. Luis M. however, took time with me to explain the program and actually saved your company an account. He is a very patient, kind young man, very knowledgeable of his job and the program's benefits. I would like to commend him for an excellent job, and hope he receives due recognition.
I've heard it's a good vpn. I don't know that for a fact because it didn't work with the firestick that I have. I cancelled my monthly subscription.
Reply from IPVanish2026-03-06
Thank you for sharing your feedback. We’re sorry to hear that you experienced difficulties getting IPVanish to work with your Firestick and that it led you to cancel your subscription.
While our service is compatible with most 2nd generation and newer Fire TV devices, technical hurdles can sometimes arise. We would love the opportunity to investigate this for you and ensure you are properly taken care of regarding your recent monthly plan.
Please contact our team directly at [email protected]. We will prioritize your request to see how we can best assist you.
I did think ipvanish worked really well…but beware
I did think ipvanish worked really well I did actually like it very much. But I had a problem when I came to cancel my subscription. I don't like dealing with company that make it very difficult to end a subscription and decide to trap people when they want to cancel.
Reply from IPVanish2026-03-06
Hello, thank you for sharing your feedback. We are genuinely sorry to hear that your experience with our cancellation process left you feeling frustrated.
It is never our intention to make ending a subscription difficult or to make our customers feel trapped. We aim for transparency and ease of use throughout the entire customer journey, including when you decide to leave us.
We would like the opportunity to look into your account and ensure this is resolved for you immediately. Please reach out to us at [email protected] so we can prioritize your request and provide further assistance.