★★★★★
About LightInTheBox
Data updated- Website
- www.lightinthebox.com
- Category
- Events & Entertainment
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 984 reviews
- Replies to negative
- 41% (151/372)
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About this business
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, which are available in multiple major languages.
Written by the business, not verified by us.Is LightInTheBox legit?
LightInTheBox (www.lightinthebox.com) has a 3.1 out of 5 rating on OK.one, based on 984 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 42% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 41% of negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers consistently point out that the online platform is exceptionally clean, well-organized, and very simple to navigate when searching for desired products. Shoppers truly appreciate the huge selection of merchandise available, noting that prices remain very reasonable and affordable across various categories. However, some customers also noted recurring issues with receiving incorrect clothing sizes, wrong item colors, or products that completely failed to match online descriptions. A few other people also felt that navigating return policies, obtaining full refunds, and dealing with unexpected subscription fees created significant frustration during their shopping journey.
Auto-generated from all reviews of this business. For reference only.What people say
Easy and fast
finding interesting things
Your pictures are vivid and always very…colorful
Your pictures are vivid and always very accurate to what I receive..Sizing has always been accurate!All of that said and is always a given in my mind it is always the stylishness and uniqueness that sells me!Your amassing vast assortment is impressive.
I don’t have my order yet
I don’t have my order yet, so I can’t answer at this time.
Vast choice of clothing
Haven't seen the purchase yet...
I’ll let you know after delivering
Unable to establish what material…
I was unable to establish what material the items were made from and the arm lengths on all items appear to be very short - 19inches when an average arm length for an average European adult man is 26 inches, which made me apprehensive about buying the items
Current P.O. just cut
I wanted to order much more but it is so painful to make a exchange/return with you. You guys are tough and will never be like Amazon. Most of your off-shore suppliers are clueless on U.S. sizes and it is always a hit or miss - even with your size guide as it is a best guess on what country this item is coming from. I would order all the time from you if you made the return process easier. It is extremely tough and most time have to pass on something as the process is extremely lengthy going back and forth with you. Some of your U.S. consumers give up and just keep it and will never come back even though you finally share small discount on a future order. P.S. Well educated on customer service, procurement and off-shore manuafcturing if anyone wnated to hear more. Thanks you, Tim Sefchok from Pittsburgh PA
very easy to navigate
Added more charge at checkout.
easy to follow instructions
Hoping these are not plastic….will be…
Hoping these are not plastic….will be ordering 8 more if these are nice. Thank you.
Great navigation through site
simple and easy to read
The order was easy to place
Easy to order
It was easy to find what I was looking…
It was easy to find what I was looking for, thank you
love the shirts
DO GOOD o good
Quality
Items being available
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