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Events & Entertainment

Lookagain

Claimed

200 reviews

3.7200 reviews
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About Lookagain

Data updated
Website
www.lookagain.co.uk
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
68 reviews
Replies to negative
0% (0/57)
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About this business

Look Again offers you the latest looks at affordable prices. With fashion for her, him and the kids, as well as our extensive homes collection, we're your one-stop style shop. With our exclusive designs, you can stay one step ahead of the high street and your friends, plus you can be one of the first to step out in those key pieces with our Next Day Delivery service. And, even better, there's no worrying about affording it all. Our flexible payment terms mean you have up to 50 weeks to spread the cost, perfect for those big occasions like Christmas and birthdays.

Is Lookagain legit?

Lookagain (www.lookagain.co.uk) has a 3.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 69% rate it 4 stars or higher while 25% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-06.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the fast delivery times, excellent product quality, and the smooth, easy experience of navigating the website. Many people also note that items are great value for money, look stylish, and arrive safely right on time. Shoppers often mention finding a wonderful choice of clothes and products that match their exact expectations perfectly. However, some reviewers were not happy with delivery delays, missing items, and problems caused by the external courier service. A few people also mentioned encountering unhelpful support operators and experiencing frustrating billing issues for goods not received. Some consumers additionally pointed out that dealing with faulty products can be challenging.

Auto-generated from all reviews of this business. For reference only.

What people say

I placed an order for a dryer

I placed an order for a dryer, got an email saying it would arrive on the Friday so i booked a day off work then on the Friday got a message saying wont come till the Tuesday, when it arrivered it was badly damaged so contacted Look again and they booked another one for me then got an email saying order has been cancelled so i contacted them again and they said the CS person ordered 2 by mistake then i logged a complaint and someone called to say my new dryer is ordered and will be with me on 20/08/2024 but on the 17/08/2024 i got an email saying out off stock, this has been a shambles and this company is the worse i have ever dealt with

I've been a customer for years but…

I've been a customer for years but never had any problems until recently with a wrong item being received on my last order. Most recently I ordered a pair of boots from Look Again and they are too small. However, the packing slip says they are from Freemans and to use their website to return. I've tried this and it says I have to call to arrange a return which seems to me like they are just trying to make it as hard as possible to return things. I'm not happy as this was not stated at the time of ordering and I will not be using Look Again any more.

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