My item arrived before the scheduled…
My item arrived before the scheduled date, so I very happy. Always had a great experience
Look Again offers you the latest looks at affordable prices. With fashion for her, him and the kids, as well as our extensive homes collection, we're your one-stop style shop. With our exclusive designs, you can stay one step ahead of the high street and your friends, plus you can be one of the first to step out in those key pieces with our Next Day Delivery service. And, even better, there's no worrying about affording it all. Our flexible payment terms mean you have up to 50 weeks to spread the cost, perfect for those big occasions like Christmas and birthdays.
Lookagain (www.lookagain.co.uk) has a 3.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 69% rate it 4 stars or higher while 25% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-06.
Reviewers had a great experience with this company. Customers frequently praise the fast delivery times, excellent product quality, and the smooth, easy experience of navigating the website. Many people also note that items are great value for money, look stylish, and arrive safely right on time. Shoppers often mention finding a wonderful choice of clothes and products that match their exact expectations perfectly. However, some reviewers were not happy with delivery delays, missing items, and problems caused by the external courier service. A few people also mentioned encountering unhelpful support operators and experiencing frustrating billing issues for goods not received. Some consumers additionally pointed out that dealing with faulty products can be challenging.
Auto-generated from all reviews of this business. For reference only.My item arrived before the scheduled date, so I very happy. Always had a great experience
Very poor again, I shall not be using this retailer again. The order took five weeks to arrive due to incompetence in the address labelling. The product was filthy and the packing hanging off. The machine broke down after about six weeks and the retailer was not helpful.
Used to really like both Kaleidoscope and Look Again but over the last few months they have become a lot less efficient. The items are not as high a standard anymore. More and more they are eroding what was good about them. It seems since Freemans have been visibly involved the standard has dropped. The latest is the annual delivery has been withdrawn, until I pointed out that I had paid, in good faith for a year and still had until next spring to run. A good enough reason to deal with other companies in the future after years of dealing with Look Again and their sister companies.
Order delivered on time.very good service.
I have used Look Agsin for some time now and have always been completely satisfied with the ordering process, the delivery and the quality of the goods. If I have needed to return an item (rarely) returns are easy and quick. Thank you.
Great selection & an easy to use app. Value for money products. Fast delivery.
I love shopping on lookagain fast reliable shopping experience they keep a massive amount of stock buying is easy and most Of the time my items come early as well 10 out 10 for lookagain
Everything was easy to do delivery was quick I'm very happy would recommend
Was ok delivery driver phoned me and gave me an update on the time of delivery and was spot on box was a bit tatty but secure and contained all the pieces.
Great delivery. Goods very good quality
I ordered a geobook laptop deal in pink that came with a laptop bag and a set of pink headphones and received a green geobook with Minecraft stickers and no headphones or laptop so annoyed. Useless completely
I'm sorry - but this is absolutely ridiculous. I placed two small orders for 5 items in total. Every single item in the damn order is coming as a separate package. 5 packages, 5 different days - and the delivery date keeps changing for each of them. No wonder mail order catalogues are a thing of the past. Good luck getting more orders from me, what a joke.
I ordered a pack of 2 bras and got sent a black top which wasnt even my size i have sent this back and i hope my bras have been re-ordered like i ask and 1 lot have been taken if my account
Hassle free shopping and items delivered on time
Quick delivery, true to size fit in clothes , love the many clothes brands that Lookagain have .
Great selection of goods. Easy to order. Value for money and quick delivery
It's so easy to order and came quick. Well done! 👍👍. Made up with my purchases. Will get back again soon.
Very happy with looking again , always delivered on time prices aren't too bad either.
I am very happy with my order. It's so easy to return your package. I always receive my delivery's on time. Another happy customer.
200 reviews matching